TripAdvisor Traveler Rating

We chose this hotel primarily for its location, and that is truly its main selling point — you can literally walk across the street to Disneyland, which is very convenient, especially with kids. Unfortunately, the rest of the experience fell short. The noise level was a major issue. The walls were extremely thin, and we could hear neighboring guests clearly, including showers, as well as constant noise from the pool area. Despite requesting a quiet room and clearly noting that we were traveling with a 5-year-old, we were placed in a room near the elevator and facing the pool, which made it very difficult to sleep. It also felt like the staff didn’t fully listen to or accommodate our needs, particularly given that we had communicated them in advance. For the price point, the room quality and service did not meet expectations. While the location is excellent, there are other hotels in the area that are still walkable to Disneyland and may offer better soundproofing, room quality, and service, such as the Marriott, Tropicana, or similar nearby properties. Overall, if proximity to Disneyland is your top and only priority, this hotel may work. However, if comfort, quiet, and service matter — especially when traveling with children — it’s worth exploring other nearby options.

Love this location for visiting the Disney Resort! You just exit the hotel and cross at the light and you are entering the Disney property. While cost is higher than I would normally prefer, the free breakfast is excellent including the staff who work it. There is daily housekeeping (which is not always a given anymore), as well. In addition, there were a ton of channels for viewing on the TV, which is also not common anymore. We had a king that included a couch. The sink/countertop was outside the shower/toilet area.

We had a wonderful experience at the PPL. The hotel is in very nice condition and has clearly been modernized. What's more, everything worked in the room. It's normal these days to find worn out fixtures, outlets, etc. All the staff was first rate too. It's also nice to have the complimentary breakfast - the reason we decided against Park Vue.

Terrible mold/mildew problem in at least the first floor rooms. Traveling is an already difficult when your wife has serious ADA issues. In our case my wife has a severe immune disorder, and molds/mildew are one of the things that can trigger an episode and her in the hospital, so I always communicate months in advance, and then call ahead again a week in advance to make sure a hotel can accommodate someone with her condition. Sadly if the manager just doesn’t care, you sometimes find yourself in the situation we did last night. The moment both of the doors to our two rooms were opened, we were hit by a wave of mildew smell. We checked a few other rooms on the first floor as well but it’s clearly in the carpet/.carpet pads of all of the first floor rooms at this hotel are saturated with mildew. Even if you not dangerously allergic like my wife, the smell is obvious, and gross. Basically the rooms all smell like a wet towel was left in the corner for weeks/months. Sometimes a problem like this is confined to the first floor (because there is no air circulation from below to help dry the carpet pads after they get wet) so we asked if we could try a second floor room. We were told no. I explained again it was a serious health issue asked to talk to the manager. They called her on the phone but she apparently just told the desk staff to refund our money, and refused to speak with me directly when I asked. Despite months of preparation, we had to find another hotel at midnight because the mold/mildew smell, staff and management were just that bad.

This is the closest hotel to Disneyland and has a free hot breakfast every day. We had a wonderful stay. We were impressed with the cleanliness of the facility and the daily housekeeping (which is no longer offered at many hotels). The pool area was nice and clean with plenty of towels. We will definitely stay here again the next time we come to Disneyland.