TripAdvisor Traveler Rating

Peaceful quiet atmosphere, large spacious remodeled room. The bathroom in the master bedroom was large and bright with a deep soaking tub and separate walk-in shower. There were also 2 vanities which allowed for both of us to get ready at one time making getting ready for dinner more relaxing. The spacious living room that had doors to the balcony brought the outside in, great for entertaining. We enjoyed evenings on the balcony watching the ducks on the pond and coffee in the morning watching the turtle's swim. We found the room cleaned and stocked with the necessary cooking items. We ate breakfast in our room and enjoyed dinner at Zimmy's, although it was standard restaurant food it was delicious. The marketplace had a Starbuck's to get coffee. As well as milk, bread and cereal, some of the prices were reasonable, others were overpriced, just what you would expect since you are in a resort a short ride from Disney. The people were amazing especially Skylar who taught the water aerobics class! The only downside would have been the amount of walking, if you have a mobility problem everything was a distance away. The lovely ponds and landscaping made the walking enjoyable.

The hotel we have stayed at 3 times. They are always nice but a kiddo was sick and for 4 days we lived with the disgusting mess. They did nothing they didn’t reply. Aweful. Never come back

Had a great stay for the first 5 nights, I became unwell as I am recovering from colon cancer. I wasn’t able to fly, checked on line and there was availability for our room type that night. I rang reception and was told my unhelpful staff nothing they could do I need to ring reservations. I did so she asked for my current booking number I was charged and told it was an extended stay and we wouldn’t need to leave the room and just go to reception to get the key cards updated. Rang reception again got another rude staff member said we still had to be out of room for 10am. If I wasn’t happy to call at 8am to talk to management. At this point I was extremely unwell and in a lot of pain. Rang at 8 this time girl was helpful said my partner could come up and get key cards sorted and we didn’t have to leave room. He went up and reception wouldn’t help him unless I came up, even though we explained how unwell I was. I managed to walk up to reception and greeted by the not to nice Delilah. The person in reservations had booked the wrong first name my mothers actually and they were making a big deal out of and blaming me. I was trying my best to stand due to pain in my stomach but there was absolutely no compassion and it was made out to be my fault. Even though booking was with my email card details and same surname. We had already stayed in the hotel for 5 nights and ids etc had been checked. Reception staff extremely rude and ignorant. 2 weeks later they have still not returned my deposit of $125 and haven’t not replied to my review on their own website. Would not recommend this hotel.

This was probably my 10th stay at this property over the last 15 years and I have stayed in lots of different buildings and unit types. It’s a solid, comfortable, gigantic property that’s perfect for families and is quiet and generally well-maintained and spacious. It’s a lot better than a hotel for a family and I love parking steps from my door. There are so many great facilities and activities on-site. The pool area, in particular, is absolutely huge and gorgeous and looks recently refreshed. The water was also really nice and warm. However, the place is starting to show its age especially in the older buildings. Our room in building 10 at the front was dated—the ugly furniture, honey oak cabinets, Saltillo tile, etc. looks straight up 2008 and the units really need a remodel at this point. Apparently housekeeping only has flat sheets and I got really tired of the bed coming apart every night. Get some fitted sheets! And I realize this is a timeshare property and I booked as Marriott guest—but is it necessary to call my room at 7:30 AM in a vacation destination where I’d like to sleep in to try to swindle me into a timeshare presentation? And then also leave multiple messages on the room phone and call my cellphone as well? Come on, man. No. Overall, a great place to stay and an excellent value but the property needs a little reinvestment to stay competitive.

If you have kids and/or planning to go to any park, there is no transportation off the property provided at all. Bring your own transportation and pay a daily parking fee or Uber everywhere. Added cost we were not expecting. This is a a timeshare property with 1 small bar restaurant (bar food) and 1 overpriced small market. Limited hours, mobile ordering cutoff is like 830pm. The market has 12 USD for a dozen eggs 5 USD for a to-go cup of cereal and 6 USD for a standard Chobani yogurt...really, also plan on walking everywhere. 15 min walk to get coffee at the mini starbucks. You could try your luck and walk 30 min each way to Publix and cross the dangerous I4. Also rooms are dated, roaches, floor tiles popping, hard beds, grimy, black plastic utensils, rusty interior of dishwasher. We felt trapped on the property with no resources unless we pay to leave to get some. Do not come here with kids or going to a park, you'll be miserable.