Doubletree Golf Resort Palm Springs reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

1205 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful place to stay!

Matilde C on Jun 04, 2024

We had an amazing time! Ulyses at the front desk was incredible- I had a million and 1 questions and he answered each one with a smile. He was so kind, went out of his way to get us a cart after seeing how much stuff we had with us. Very grateful for his kindness. We loved the popcorn and snacks at check in - Suzy was a doll and was just sweet as pie. We had such a great stay - the staff at the hotel is just amazing.

TripAdvisor users rated this property 5 out of 5

Happytime

Kamran M on Jun 02, 2024

We went there on vacation and when we arrived here guy's name was Ulyjjes if I said right was there. Welcoming us and was so helpful. I would like it when I come back he is still here and I can get help from him. The right information and the right customer service

TripAdvisor users rated this property 5 out of 5

Grateful ??

Siv L on May 19, 2024

Front desk gentleman by the name of Ulyises was just professional and very kind .. I am a diabetic and my 9 year old daughter asked for a cookie to help with my blood sugar.. with no question ask the kind man gave us some cookies and water .. thank you ??

TripAdvisor users rated this property 5 out of 5

Palm Springs Line Dance Madness - Perfect Experience

Jamie M (Shepherdsville, Kentucky) on May 14, 2024

Exceptional service in all areas. Hosted group over 300 strong. Although some rooms were not readily available for check in, due to a large group checking out as we were coming in, the surroundings and pool area are perfect. Hotel happy to store luggage. Only thing is telephone service spotty to make a call but gives you the perfect excuse to walk outside and enjoy the sunshine. Convention services spot on...always available and happy to serve. Banquet buffets were delicious. Thank you to Jennifer (sales), Yessica, Marco, and Jonathon for being so helpful and available. Also, thank you to Robin for the follow-up. Looking forward to many years of working with this property.

TripAdvisor users rated this property 1 out of 5

Bad experience!

Patricia B on May 09, 2024

I appreciated being allocated a room upon early arrival. WiFi was very unreliable throughout my stay. Food at the bar wasn’t good - under cooked fries, cheese so dried out it was hard. Worst of all, housekeeping entered my room on the day of checkout before I had checked out! They removed all of my towels and soap, used the toilet (not flushed), removed the holder for the toilet paper, and left the toilet roll unrolled on the floor! It was obvious I hadn’t checked out (this happened between 8am and 11am) as my stuff was in the room. Checkout is noon! Reception didn’t seem that concerned and simply said they would ‘have a word with housekeeping’.

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