TripAdvisor Traveler Rating

My wife and I have had the most amazing experience here so far. I booked us 2 x nights after a few nights in Vegas and the service we have received so far has been nothing short of amazing. We were greeted with a warm smile by the hotel reception attendant (Ulysses) who was literally the most cheerful, helpful, and polite gentleman we've had the pleasure of dealing with in any hotel we've stayed at (and we travel a lot). He explained everything to us in great detail, showed us how things worked and gave us each a nice, warm doubletree cookie. The golf course is also awesome. We'll be back here again for sure. Thank you Ulysses for helping us and making us feel at home. You're exactly the type of person a reputable hotel like this needs working at the front!

Not sure if this hotel has just recently gone downhill but was very disappointed from the time we walked in. The hotel had sent us an email asking if we wanted to pay a little extra to see if we could get an early check in. When we arrived early just to check, the front desk guy literally laughed and said we have 250 rooms checking out today and was very rude. Front sofas when you walk in outside are dirty with pillows laying all over. We got a suite and the room bathrooms had one hand towel and one bath towel between the 2 of them. There was no regular coffee in the room, only decaf. The pool was milky dirty, area around pool was not picked up, we found eyelashes laying around and bandaids - gross. Chargers in room didnt work. Bartender at main bar was on her phone most of the time without engaging with guests. Just overall lack of good customer service. My husband and I were expecting much better from what we spent and used some of our points on. I realize its off season but guests that come during this time expect the same standards in customer service and luxury. Will not be returning.

Nice hotel with a beautiful view. I found this is probably one of the more casual hiltons I have stayed at but the man at the bar was nice and the pool was quiet so was quite relaxing. Good location to the golf course and nice big car park which didn’t cost anything. Breakfast wasn’t great but overall pretty happy.

We we’re welcomed with open arms, all our questions were answered and we got what we asked for. The staff member Ulysses made our stay a delight. The room was clean and organized. The place had all the amenities that our junior golfer son could ask for and wife was comfortable in the room. Wish we could stay longer but we gotta get back to work.

We had an amazing time! Ulyses at the front desk was incredible- I had a million and 1 questions and he answered each one with a smile. He was so kind, went out of his way to get us a cart after seeing how much stuff we had with us. Very grateful for his kindness. We loved the popcorn and snacks at check in - Suzy was a doll and was just sweet as pie. We had such a great stay - the staff at the hotel is just amazing.