TripAdvisor Traveler Rating

I went to this resort on business and stayed 5 days. Let me tell you…they would not let you lift a finger here! Bags were taken to the room, room service was walked in and placed on the table, towels by the pool were delivered to your seat and more! Huge shoutout to the pool boy Carlos and towel girl Amelia. These two were amazing in making sure you gained your full relaxation by the pool. What a great area with many amenities. Looking forward to my next stay here. Great job, Marriott!

Great experience here - Maziar Ghadiri is very friendly and helpful, knowledgeable about the local area. This is a lovely property and it has a traditional grand resort feel, with nicely landscaped grounds -David

Beautiful property and wonderful associates, especially Veronica Bush. Veronica made my stay one of the best stays I've ever had. She is a true gem & the property is extremely lucky to have such an amazing ambassador of hospitality. I mentioned I was traveling for my birthday. On my email correspondence, I let the guest services team know that I LOOOOOVE palm trees, and kindly asked if they'd consider ensuring my room had a view of a palm tree or two. Palm trees have always made me happy. Veronica replied and said she'd work on something special for me. She let me know she was going on her days off and when she came back, she would look at the inventory and let me know. To my surprise, Veronica upgraded me to a Signature Suite! When I arrived, I was able to check-in early - thank you! I also was greeted by a phone call after check-in from Veronica, where she asked if I'd be in the room because she had a surprise for me. To my delight, here came a birthday balloon, champagne with 4 flutes (she remembered my friends were joining me!), a beautifully written birthday message on a dessert plate, and charcuterie - my favorite. She also left me a handwritten note that wished me a happy birthday, and ensured the view of the palm trees were to my liking.Veronica's gestures came at a time where I needed them the most, and they will never be forgotten. Thank you again to Veronica for making my stay incredible, and for truly having a heart of gold. My trip to your property will never be forgotten!

I do not recommend staying here. The rooms are incredibly dated and need a massive upgrade. The restaurants (Rockwood Grill and Mikado) are TERRIBLE. The mini golf course is really just a putting green (no fun obstacles that the kids would like). The arcade is kinda depressing. Even the tennis courts are pretty mediocre. The lobby area and grounds are nice, but the room and amenities are below average.

We went during the Indian Wells Tennis tournament in March. Loved that the hotel had a complementary shuttle service running to and from the tournament. Spent two days at the tournament, and spent another two days playing at tennis facilities at the resort. They had a nice selection of classes, and their tennis pros gave phenomenal private lessons. Everyone there was incredibly nice and accommodating. Definitely recommend!