Active Advisories
As part of a continuous enhancement program, there will be ongoing work to replace the furniture in the rooms throughout the property. Work will be conducted floor by floor to reduce any inconvenience to guests and noise levels will be kept low.
The project will begin December 1, 2025, and end January 21, 2026, with a scheduled pause on December 30, 31, and January 1. Work hours will commence Monday to Friday, 9:00 a.m. – 5:00 p.m. and Saturdays reserved for furniture unloading only.
Every effort will be made to ensure comfort and minimize impact during this period.
Overview
The Crown Paradise Golden All Inclusive Resort is an exclusive Paradise for adults on the spectacular shores of Banderas Bay in Puerto Vallarta, México. This is a place where couples can enjoy a unique romantic experience, singles and friends can reconnect while marveling at the activities and personalized service offered by the hotel. Guests can choose between recharging their batteries or just relaxing.
Check in
3 p.m.
Check out
12 p.m.
Rooms
299
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Street or tennis court view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Street or tennis court view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Crown tower
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Crown tower
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- Coffee maker (on request)
- 1 king bed
- Street view
- No more than 2 guests in the room
- 1 king bed
- Street view
- Located on floors 4 to 6
- Sky tower
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- Bathrobe and slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- Coffee maker (on request)
- 1 king bed
- Oceanfront or ocean view
- No more than 2 guests in the room
- 1 king bed
- Oceanfront or ocean view
- Golden or Sky tower
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Mini-bar
- Some units with indoor jetted tub and some with outdoor (balcony) jetted tub
- Bathrobe and slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- Coffee maker (on request)
Amenities
Hotel
Lobby
Lobby Bar
Fitness centre
Spa
Paradise Restaurant
Paradise Restaurant
Salvador Restaurant
Bellavista Cafeteria
Pool
Pool chairs
Pool Bar
Gazebo
Los Gallos Restaurant
Trafalgar Bar
Terrace & Pool Sky Bar
Terrace & Pool Sky Bar
Location
Reviews
TripAdvisor Traveler Rating
Not ever again. Ignored maintenance. Newer places available in the area.
Connector11904614538 on Dec 12, 2025
Booked the honeymoon suite for the week. Figured that we would have a great stay in a nice room. AC was non existent although it was advertised as such. Reached out daily to follow up in getting it fixed. Got the usual string along about them contacting maintenance. Finally on day four I noticed the screws were not in the grill for the vent. Decided to take a look. Well the pictures speak for themselves. The system had been in disrepair for quite the time. Probably years. The return air duct was gone. Meaning that the air that was to be ran through a filter and recirculating from the room air was not, but was pulling air from the dirty disgusting wall cavities. No wonder the condenser coil was plugged up and barely moving air. The worst part was multiple people would have know of this systems complete and utter disrepair yet made it normal. They offered up a form for us to request a partial refund. We provided what they asked in order to move forward with that and this is were we got stonewalled. No further communication. The concierge could clearly see our WhatsApp messages and did respond once. Tried to be polite and told them this review was coming. Their management just does not care. Pay for a listed amenity then get ignored. That will be the last time we stay there. The place was average in all other aspects so you will definitely get the same but better at another place. Should not discount the employees ever, it’s clear they put in all their best efforts. It’s management and their lack of accountability. We were not the only ones in the hotel having ac issues. One of the other couples we went with after hearing my findings discovered their completely clogged filter in their ac system. Enjoy the pictures. I’ve been politely showing them to their management and concierge every time I communicated to them. Crickets. Here will come their response tho.
Dissatisfied
Teresa R on Dec 09, 2025
When we arrived after a long flight and drive at the front desk for check in we were told that only one person was checking in and had to wait for about 45 minutes. A second person behind the desk said they could only help with check outs and called two young girls that were behind us to supposedly check them out but they were actually being checked in and they all laughed at us among themselves. We saw those two young girls the whole time we were there at the resort. The food at the restaurants was horrible! Do not expect any fine dining or good quality drinks. Rooms are worn down! The only thing we liked was our ocean view from our balcony. I do not recommend this resort!
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