All inclusive

Crown Paradise Golden Puerto Vallarta

Puerto Vallarta 4.0

Overview

The Crown Paradise Golden All Inclusive Resort is an exclusive Paradise for adults on the spectacular shores of Banderas Bay in Puerto Vallarta, México. This is a place where couples can enjoy a unique romantic experience, singles and friends can reconnect while marveling at the activities and personalized service offered by the hotel. Guests can choose between recharging their batteries or just relaxing.

 

Check in

3 p.m.

Check out

12 p.m.

Rooms

299

Rooms

Deluxe
  • 1 king bed, or 2 double beds
  • Street or tennis court view
  • No more than 3 guests in the room
Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
  • Coffee maker (on request)

Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 3 guests in the room
Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
  • Coffee maker (on request)

Deluxe Oceanfront Room
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 3 guests in the room
Deluxe Oceanfront Room
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
  • Coffee maker (on request)

Suite Crown
  • 1 king bed
  • Street view
  • No more than 2 guests in the room
Suite Crown
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
  • Coffee maker (on request)

Suite Crown Plus
  • 1 king bed
  • Oceanfront or ocean view
  • No more than 2 guests in the room
Suite Crown Plus
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
  • Coffee maker (on request)

Amenities


Location

Address
Avenida Paseo de las Garzas #3, Zona Hotelera Norte, Puerto Vallarta, Mexico
3 km from PVR airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

TURN DOWN THE MUSIC!!!

monainmexico on May 16, 2024

We have been coming to Crown Paradise Golden since 2013. One of the main reasons we keep returning is because of their fantastic staff! Daniel Golden always goes above and beyond to ensure that our stay is the best it can be. Carlos at the front entrance is always smiling, friendly, and eager to help. Yolanda in housekeeping does a wonderful job cleaning our room and making sure that we have everything we need. Sadly, three of our favorite bartenders, Polo, Guillermo, and Jose, are no longer working there. We will definitely miss them! Our oceanfront room was very nice, the airconditiong worked great, and we had plenty of hot water. The breakfast buffet provided lots of good food to choose from, and we enjoyed the cold beer and delicious paninis at the Breeze Bar. In some areas, however, the resort is not up to its former standards. The main pool has many missing tiles and broken grates, the bridge is rusted underneath and needs painting, and the pool restrooms need to be better monitored, maintained, and cleaned. Most annoying to us on this visit was the music played around the pool which was so loud that it was almost impossible to relax or to carry on a conversation. The music seemed to be more for the benefit of the staff playing it as opposed to the enjoyment of the resort guests. This would be an easy fix for the management and would make the resort experience so much better for the guests as vacations are meant to be relaxing. We hope these issues will be addressed so that we may once again better enjoy "our home away from home."

TripAdvisor users rated this property 2 out of 5

Off to a horrible start at Golden

Britten W (Reno, Nevada) on May 15, 2024

I recently stayed at the Crown Paradise Golden in Puerto Vallarta, arriving on May 13th. Here’s an overview of my experience so far: **Travel and Arrival:** I flew from Reno, Nevada, via Southwest Airlines, which as always, was a pleasant experience. Upon arrival in Puerto Vallarta, the private van transfer to the hotel was smooth and the service was excellent. **Check-In Experience:** Upon arriving at the hotel, I found the staff to be friendly despite the place being quite busy. However, when I tried to check in, my reservation couldn't be found, even though I provided the confirmation details with our names and numbers. I contacted Bank of America Travel, who apparently uses Priceline. After an hour of being on the phone with my BofA representative and waiting for a Priceline supervisor, another 20 minutes were spent trying to get someone to speak to the hotel desk supervisor. Even after this, no one could find our reservation. **Resolution of the Check-In Issue:** After another hour on the phone, BofA provided a new confirmation number. When I gave this new number to the hotel, they finally found our reservation in the day's reservation bin. It turned out the paperwork had been printed that morning, but initially, no one noticed our names. This caused unnecessary frustration and wasted 2.5 hours of our time. **Room Issues:** We were assigned rooms on the 7th floor (room 1708). I noticed my room had two full beds instead of one king bed. The room had several issues: - The phone had a bad cord. - The fan and light switch didn’t work properly. - The bed light bulbs made horrible noises. I sorted out the bed issue the next day and was moved to a room with a king bed on the same floor. This new room was better maintained, with working lights and fan. However, I encountered another problem: there was no hot water at 8:30 PM, presumably due to high demand. I tried the shower again at 10 PM, and the water was still lukewarm at best. **Further Issues:** I requested a coffee machine and ice. The phone in my new room was dead, so I had to ask friends in another room to call down for me. They were told that no one was available to bring me a phone. While I did get a coffee machine, there was no ice. **Final Thoughts:** I will continue to update this review with more details about the food and other aspects of my stay as the week progresses. My initial impression is that while the staff are friendly and the facilities are decent, the check-in process and room issues significantly affected my experience. I am here for 6 days and 7 nights, and I hope the rest of my stay.

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