TripAdvisor Traveler Rating

Wow - what an experience. Thank you to all of the staff (front desk was incredible!) for making the stay magical. Everyone was so talented - bartenders were clearly skilled - and helpful. We will return again! The beach was world class and the food delicious.

This place exceeded my expectations. To start, check in was very smooth, we were greeted by very friendly staff. The room was bright and spacious and very clean, which was maintained throughout our stay by the wonderful staff. The grounds are immaculate - beautiful palm trees. We found all of the restaurants served excellent food, our favourites being Bloved and Siwichi. Having access to the entire resort was nice, allowed us to roam around and experience the family side. Service at all of the bars was fantastic. Always greeted with a smile and they all do a great job in remembering you and what you drink. The beach is absolutely stunning - best beach on the strip of resorts. Had some debris wash up after a storm passed south, which was very quickly cleaned up by the hard working staff. We had an issue with our excursion, which was not booked through the resort, but the staff helped me get it sorted out which was above and beyond. Overall we enjoyed a nice elevated experience and are looking to return in a few months.

We stayed for 4 nights for a romantic couples' vacation, when we came we were greeted with a cocktail to start off the vacation, the staff were friendly. The hotel had a few swimming pools with a bar and a quiet swimming pool at the adult-only section. The beach is beautiful and clean. There are a few local giftshops when walking on the beach to the south eastern side, we bought a few souvenirs at booth #15, the guy at the shop was super nice. The room was not as clean as we expected, we found a dead cockroach in the toilet and another cockroach in the room on our last day.. but room service was good. Most of the restaurants had good food. The Peruvian Siwichi restaurant was especially good with some gourmet dishes, we also liked the Bloved restaurant. We liked the concept of ala carte (at lunch and dinner), it is better than the traditional buffet in all-inclusive hotels. Overall we had a good experience, good food and we enjoyed the un and the beach.

Amazing hotel, beatifull beach , very nice and helpful people !! I will be back for sure. The only annoying thing (but mostly everywhere is this same problem ) , people coming to the beach before 6am leaving their towels and then going back to sleep just to keep the sunbed .

Great service from Catherine and Ydris in the main restaurant. Throughout our visit they have been pleasant, helpful, always smiling and well organised. Food was great tonight too. We chose the steak and risotto followed by delicious tropical fruits.