TripAdvisor Traveler Rating

This will be long winded but pretty thorough.... Check In: We (mid 30's couple) had an early flight and arrived at the resort around 130, before official check in time. Our room was ready early and check in was very quick. Yes they do ask you if you want to upgrade, they explain what the upgrade is, but a simple and polite no thank-you and we were on our way. Keep in mind, if you come at a busy time or with a shuttle full of people check in can take time, but that's the same at any resort you go to. Room: Our room was in building ten, right next to the buffet and main lobby. Our room was on the ground floor. There was plenty of vegetation in front of the walkout to provide is with plenty of privacy. The sliding door locked properly and we didn't have any safety concerns being on the ground floor. We didn't have any complaints with noise at night even though we were right next to the main lobby and theatre. The room itself was great. Great size, comfortable beds, TV had football (we went in January), AC worked, no issues with the room. Housekeeping was great. We only had the room cleaned a couple times during our week long stay, we didn't see a need to do it more often. When it was done the housekeepers came to the door and asked if everything was fine with the room and if we needed anything extra in the fridge. Pools and Grounds: We weren't in the premium section, but we did walk through it, it looked nice, but, to us, not worth spending any extra money....its just a pool. The pool we were at was very nice. Cleaned every morning, plenty of lounge chairs available, lots of sun and shade. Pool bar was great and service was great. We didn't have to go early to put towels on a lounge chair, there were many available up until noon. The beach was very nice. Sure, it has some seaweed, but its the ocean, what do you expect? If you go during storm season there will be more, some days are worse than others. We found it was all cleaned up by 10am. The pier was great for a short walk and pictures and there were lots of lounge chairs available. The rest of the grounds, gardens, etc. were all in excellent condition. Food: Food was great. I'm a fairly picky eater and had no issues finding things I liked. Breakfasts were excellent; go to the egg station and get a fresh egg for a sandwich. For lunch we would go to the buffet or the snack shack. The snack shack at the pool was very good, fresh burgers and pizza. The buffet was similar but with more variety. Dinners at the buffet were very good. The pasta station never seemed to have a long line, I don't know why, it was what I had every dinner (there are different sauces, add some chicken, get creative). The homemade doughnuts were the best. We never had an issue with lines to get into the buffet or at the hot food stations. The tables were always set, no problems getting a table, the staff were very friendly and quick when it came to getting drinks or utensils. We didn't think the drinks were watered down as some have said. The restaurants were all very good. Using the app was very easy for reservations. Entertainment: The animation crew were friendly and good at their jobs. They did everything they could to get everyone involved in whatever activities that were planned. I think there was also a kids group that parents could take advantage of. They would do various things like make their own pizzas for lunch. The nightly entertainment was excellent. All the shows were good, went every night. The lobby bar at night would get busy, but they had maybe 6-7 bartenders making drinks, the wait was never long. The Cons: After going to multiple resorts its usually easy to come up with things we didn't like, but it was hard for this trip. The only thing we found to not be a con, but inconvenient, was seating at night. If you're ones that like to sit at night with a drink and play cars or something, there weren't enough tables. The theatre was directly next to the lobby and it can get relatively busy at night, its a small area. Overall, we would go again and recommend it to others. It wasn't overly expensive and we were very happy with this resort.

It was our 1st trip to Punta Cana and to Immpresive Punta Cana resort. We had a really lovely time. It was our late honeymoon after 29 years of merrege and the goal of this trip was total relaxation which was achieved. We got a few surprises from the resort, after we arrived to our room we found a plate of cookie cakes, during our stay we found our room full of flower and the 2nd last day we received a bottle of champagne. We thought it was very nice of the resort to help make our stay that much special. Impresive Punta Cana is a very clean resort(pools and beach are cleand every morning and evening)service is good, buffet full of vioriaty of foods that everyone can find something for themselves, housekeeping is exeland and here a big shout out to our Veniece who kept our room spotless and nicely decorated, fridge was always full of drinks (if you need more of something just write a note), this resort is smokers friendly which was very important to me, bartenders are very nice and fulfilling any of your wishes (bring your own cup and they will fill it with whatever you want and the size of the cup doesn't metter), our room was very comfortable size with a nice size of bed (personally I loved our pillows so soft and large) washroom was species but no bathtub only shower which was ok with us, TV in a room is a smart TV however wifi was very weak, this resort is composed of number of buildings which are 2 or 3 floors high and there is no elevators. Grounds were full of beautiful flowers, palm trees and well kept grass. Upon of our arrival check in was fast and efficient however there was one thing which I didn't like...as a new comers we were passed to one of the agents from Extadian company...it confused us so much, especially after a long trip we were tired and hungry. Agent was trying to get us to attend a meeting which at 1st we agree to. However after a few moments I remembered what my friends back home told me. We canceled the meeting...the reason of our trip was to rest not to make some investments...thankfully this event didn't spoiled our vacation ?????? Entertainment is nice, every evening something was happening...a lots of shows, singing, dancing...we went see Michele Jackson show and Magic show, it was very well done and we enjoyed every moment of it...I know they also have pool parties but we didn't attend any of them...we are quite people and not interested in such entertainment but if you young and energetic you might enjoy it. The resort has 4 souvenirs stores and prices are quite ok...we didn't go out of the resort simply we didn't have a need to do it... In conclusion, we really liked the resort, we enjoyed our stay and we will come back...also I will recommend this resort to others????, however I wish that English would improve with staff... Thank you very much for wonderful 7 days in paradise and for hospitality of the resort and all involved...??????

Me and my husband and a group of 25 people all over 50 went to this resort and all of us had a bad experience from food to drinks being water down bad customer service and not much to do not use the beach because of the sea weed, we spent entirely too much money to be treated the way we were treated. Although this is my first all inclusive, it gave me a bad taste in my mouth now that I go look at videos on YouTube there’s only one or two would not recommend Anyone to go to this resort, you will be truly upset The only thing you can find is pictures of the land, scape trees, sunset, and beach. There’s gotta be more to it. I wish I’d done my research before we went.

Hemos pasado una excelente estadía! Un equipo de animación magnífico nos han mantenido entretenidos a todo momento, para adultos y niños muy bien organizados! gracias a todo el equipo! Chanel, Capuchino, Henry, Brad Pit, La Negra, y el resto del equipo! * * We had an excellent stay! A magnificent animation team has kept us entertained at all times, for adults and children very well organized! Thanks to the whole team! Chanel, Capuchin, Henry, Brad Pit, La Negra, and the rest of the team!

Our stay in Impressive Punta Cana was wonderful. Lovely accommodation, very clean, wonderful staff, especially our tour agent Katiana who made our stay extra pleasant. Definitely a place to see and enjoy!