Overview
Pamper yourself at Hotel Marina El Cid Spa & Beach Resort, combining colonial and modern styles. Enjoy wide expanses of white sand, clear waters with spectacular underwater life, ideal for snorkelling and diving at the Puerto Morelos National Reef Park located in front of the hotel.
Resort fees include
- Basic Wi-Fi for 2 devices per room
- Late check-out for 2 hours after the check-out time (upon availability)
- Transportation between Hotel Marina El Cid Spa & Beach Resort, Ventus at Marina El Cid Spa & Beach Resort and Ventus Ha at Marina El Cid Spa & Beach Resort
- Access to the gym
- Concierge services
- Resort Credits for Spa Treatments and Products, Romantic Dinner, Marina Services, Retail Outlets, Pronatours Excursions, Day Pass and Room Upgrades.
- Credit amounts are neither transferable nor refundable, cannot be redeemed for cash and only one credit can be used per every purchase. Not valid in conjunction with any other promotions or discounts. The Hotel's Terms and Conditions apply and are subject to change.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
500
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 2 double beds, and 1 murphy bed
- View of the Pool, Garden or Ocean
- No more than 5 guests in the room
- 2 double beds, and 1 murphy bed
- View of the Pool, Garden or Ocean
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed
- Garden view or Ocean, Pool or Garden View
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Garden view or Ocean, Pool or Garden View
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Pillow menu
- In-room and / or terrace hot tub
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
Platinum Club Service includes:
- Guaranteed Ocean View accommodations.
- Top-of-the-line extra comfort beds and linens.
- Dedicated check-in and checkout areas.
- Reservation of palapa huts on the beach.
- Welcome fruit basket & wine bottle.
- Late checkout (3:00 PM), subject to availability.
- Turn down service.
- Chocolate covered strawberries upon arrival.
- Room aroma menu.
- Bathrobes and slippers.
- Beach bag.
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV,newspapers and books).
- 1 king bed, and 1 murphy bed
- No more than 5 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Kitchenette
- Living room
- Pillow menu
- Two balconies
- Two bathrooms
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed
- No more than 5 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Butler service
- Kitchenette
- Living room
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
Platinum Club Service includes:
- Guaranteed Ocean View accommodations.
- Top-of-the-line extra comfort beds and linens.
- Dedicated check-in and checkout areas.
- Reservation of palapa huts on the beach.
- Welcome fruit basket & wine bottle.
- Late checkout (3:00 PM), subject to availability.
- Turn down service.
- Chocolate covered strawberries upon arrival.
- Room aroma menu.
- Bathrobes and slippers.
- Beach bag.
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV,newspapers and books).
Amenities
Lobby
Lobby
La Marina
Hacienda Arrecife Restaurant
El Alhambra
El Alcazar Restaurant
Trattoria Di Gulio
Macondo Bar
Fitness Centre
Beach
Spa
Spa
Spa
Pool
Pool
Macondo Bar
Kids Room
Kids Room
Teen Club
Location
Reviews
TripAdvisor Traveler Rating
Awful.
Mo M on Dec 27, 2025
We came over Christmas and there was “no reservations” at any restaurants but when you looked in there was plenty of empty tables. We ate at a buffet with sub par food nightly. Staff was either rude or always on their phones being inattentive. This wasn’t the first time staying at an all inclusive but it was the worst. Too many rules. Too many bossy workers. Would NEVER recommend this resort to people.
Two special butlers
donna j on Dec 26, 2025
Our two butlers Manul and Sebastian went over and above for us when we stayed at Ventus Ha El Cid Marino and spa in Port Morales Mexico . This was our second visit to this resort. My husband and I went to celebrate my birthday.. Manuel and Sebastian always made sure that everything was perfect for us. They went all out to decorate my room for my birthday, which made my day even more special..
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