Hotel Marina El Cid Spa & Beach Resort reviews
10447 TripAdvisor reviews
El CID Ventus…. 2 weeks stay
Mark M on Feb 08, 2025
We have been members of El CID since 2009 and come back at least twice every year. The resort is unmatched for cleanliness and the service is outstanding. Our butlers Ivan and Cali went above and beyond to take care of all our needs. Unplanned, but we see and hang with several people that vacation there every year as well. We are not beach and ocean people, so it doesn’t bother us if there is a little sorgassum on the beach. We had a studio in building 22 that was perfect and met all our expectations.
A wonderful all inclusive resort
Charles C (Carp, Canada) on Feb 08, 2025
As El Cid vacation club members we always find the El Cid properties atPuerto Morelos great value and a wonderful vacation. Having access to all the facilities at the Marina, Ventus, and Ha resorts provides numerous options for activities and restaurants to choose from. Our butlers, Noah and Hugo were always available and ready to help when we called them. We found the daily message telling us their hours for the day and the scheduled activities on the resort for the day really useful. Thank you. Charles & Sharon
Don’t go
Ztrem (Silver Spring, Maryland) on Feb 07, 2025
Many other much better resorts in the Cancun area. Old pool at Marina. Food not very good. In drastic need new amenities and perhaps a lazy river pool. Two new hotels going up next to building 27. Going to lose customers. Hate our membership. Very sorry we ever went there.
Shout out to the new trainer Amed
Yolanda Y on Feb 06, 2025
El Cid is one of the best all-inclusive resort I’ve ever visited. When you’re done eating delicious meals at some of their most awesome restaurants, you need to work out, that’s where Amed comes in and makes training fun. From abs on the beach, to spinning to hit classes!
Great Experience
J B on Feb 03, 2025
The friendly and courteous guest services are the best! Our Butler Alejandro is incredible. Best Butler I have ever had in the 18 years of coming to El Cid. Complete follow-up and follow-through. Always checking to see if I need anything and how I am doing.