Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Pamper yourself at Hotel Marina El Cid Spa & Beach Resort, combining colonial and modern styles. Enjoy wide expanses of white sand, clear waters with spectacular underwater life, ideal for snorkelling and diving at the Puerto Morelos National Reef Park located in front of the hotel.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
500
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 2 double beds, and 1 murphy bed
- View of the Pool, Garden or Ocean
- No more than 5 guests in the room
- 2 double beds, and 1 murphy bed
- View of the Pool, Garden or Ocean
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed
- Garden view or Ocean, Pool or Garden View
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Garden view or Ocean, Pool or Garden View
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Pillow menu
- In-room and / or terrace hot tub
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
Platinum Club Service includes:
- Guaranteed Ocean View accommodations.
- Top-of-the-line extra comfort beds and linens.
- Dedicated check-in and checkout areas.
- Reservation of palapa huts on the beach.
- Welcome fruit basket & wine bottle.
- Late checkout (3:00 PM), subject to availability.
- Turn down service.
- Chocolate covered strawberries upon arrival.
- Room aroma menu.
- Bathrobes and slippers.
- Beach bag.
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV,newspapers and books).
- 1 king bed, and 1 murphy bed
- No more than 5 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Kitchenette
- Living room
- Pillow menu
- Two balconies
- Two bathrooms
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Spanish and Mexican cooking classes
- Water polo
- Kayaking
- Snorkeling
Kids Club
Bike tours to Puerto Morelos for young adults, Mexican games, Children's area in pool with slides
Teens Club
Age ranges
- Children ages: 0 to 17
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Lobby bar | Bar, Lobby bar | |
| Swim-up bar | Bar, Swim-up bar | |
| Congo Bar | Bar, Pool bar | |
| Jacuzzi bar | Bar, Pool bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
- Wifi included for 2 devices per room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Alcazar | À la carte | Mediterranean | Dinner | |
| Alhambra | Buffet | International | Breakfast, Dinner, Lunch | |
| Hacienda Arrecife | À la carte | Mexican | Breakfast, Dinner, Lunch | |
| La Marina | À la carte | Seafood | Dinner | Dress code, Reservations required |
| 24 room service | À la carte | International | All day dining, Breakfast, Dinner, Lunch | |
| Trattoria D'Gulio Cucina Italiana | À la carte | Italian | Breakfast, Dinner | Dress code, Reservations required |
Facilities
- Rooms: 500
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Lockers
- Cardio salsa
- Shower facilities
- Hydrotherapy available ($)
Location
- Beach front
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Outdoor pools: 2
- Water slides: Included
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Sundeck
- Cascading waterfalls
- In-water lounge chairs
- Meditation garden
- Hobie cats and kayaks
Lobby
Lobby
La Marina
Hacienda Arrecife Restaurant
El Alhambra
El Alcazar Restaurant
Trattoria Di Gulio
Macondo Bar
Fitness Centre
Beach
Spa
Spa
Spa
Pool
Pool
Macondo Bar
Kids Room
Kids Room
Teen Club
Location
Reviews
Great week at Marina El Cid!
370anielas on Jul 05, 2022
My family of four just returned from 6 days and 6 nights at Marina El Cid. I have to comment on the excellent staff everywhere. They were so friendly and accommodating. They were all working so very hard. We arrived on a Tuesday. The only drawback was that we could not get a dinner reservation until Thursday. You can book two nights at a time. Nothing was available Tuesday or Wednesday at any restaurant. The buffet ended up being ok, especially for our 17 and 14 year old. We did get reservations for Kobo and the Fusion restaurant. On Wednesday morning, we booked dinner for Saturday and Sunday nights at the Italian restaurant and the Mexican restaurant. The hours printed online are different than what the actual hours are for El Mercado. You can get coffee and pastries at Aromas each morning. El Mercado is open from 12-5pm (ish) so this is not a dinner option. The breakfast buffets had lots of options and were well stocked. Our teens enjoyed many, many shirley temples and strawberry banana smoothies at the pool bar and dinners. My husband and I enjoyed the open bar. There are only two beer options which was fine for us. We booked our room through Costco so two WiFi connections were included. The kids used the connections and my husband and I were able to check texts, etc. when we were outside and had LTE service. The service in the room was 3G so we really had no access. Costco also had their partner company BD, on-site so we booked excursions through BD. They were located in the Convention Center. We booked two days of excursions. The timing was perfect for our family and we lucked out with perfect weather. We spent Tuesday afternoon on the beach under umbrellas resting. We spent Wednesday at the main pool. We had an excursion to Selvatica where we ziplined, did a roller coaster, cenote and ATV. We spent Friday at the pool and then took another excursion to Isla Mujeres (HIGHLY RECOMMEND) on Saturday. We then spent all day Saturday at the pool. Oh, and we got massages on the beach. Highly recommend this too! We did not get any high pressure timeshare sales that I have read about. We had booked a family room so when we checked in, we were offered a discount to upgrade to a one bedroom suite that included two bathrooms and balconies. This was well worth the upgrade cost!! The map makes Marina El Cid and Ventus El Cid seem so spread out but everything is very close and walkable. Ventus Ha' is a walk across the street, but again, very walkable. My husband and I went to the Ruf bar one night and it was gorgeous, but this property seemed to cater more to adults. Finally, the nightly shows were fun! The actors and singers were very talented and it was a fun activity! This was well worth the trip!
Do not book a trip through Travelocity
Safari51920526189 (Lethbridge, Canada) on Jul 02, 2022
Booking through Travelocity not recommended. Wifi not included and was an extra $60/person. Transportation to and from hotel also not included. Was and extra $200US. Typically the booking company covers these costs. They are also impossible to get in touch with regarding concerns. The virtual chat only allowed one comment and they only responded by emailing me back my booking information. Had to pay $50 hotel tax immediately upon arrival as well, which not all trips require. As well, most vacation companies have a representative providing tour information, there was none of that either. Hotel was nice but not worth the unexpected extra costs.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
