Overview
Pamper yourself at Hotel Marina El Cid Spa & Beach Resort, combining colonial and modern styles. Enjoy wide expanses of white sand, clear waters with spectacular underwater life, ideal for snorkelling and diving at the Puerto Morelos National Reef Park located in front of the hotel.
Resort fees include
- Basic Wi-Fi for 4 devices per room
- 2 hours late check out based on availability
- Transportation between Hotel Marina El Cid Spa & Beach Resort, Ventus at Marina El Cid Spa & Beach Resort and Ventus Ha at Marina El Cid Spa & Beach Resort
- Access to the gym
- Unlimited local phone calls
- Concierge services
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
500
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 2 double beds, and 1 murphy bed
- View of the Pool, Garden or Ocean
- No more than 5 guests in the room
- 2 double beds, and 1 murphy bed
- View of the Pool, Garden or Ocean
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed
- Garden view or Ocean, Pool or Garden View
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Garden view or Ocean, Pool or Garden View
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Pillow menu
- In-room and / or terrace hot tub
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
Platinum Club Service includes:
- Guaranteed Ocean View accommodations.
- Top-of-the-line extra comfort beds and linens.
- Dedicated check-in and checkout areas.
- Reservation of palapa huts on the beach.
- Welcome fruit basket & wine bottle.
- Late checkout (3:00 PM), subject to availability.
- Turn down service.
- Chocolate covered strawberries upon arrival.
- Room aroma menu.
- Bathrobes and slippers.
- Beach bag.
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV,newspapers and books).
- 1 king bed, and 1 murphy bed
- No more than 5 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Kitchenette
- Living room
- Pillow menu
- Two balconies
- Two bathrooms
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
- 1 king bed, and 1 murphy bed
- No more than 5 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Butler service
- Kitchenette
- Living room
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Turndown service
- TV
- Pillow menu
Platinum Club Service includes:
- Guaranteed Ocean View accommodations.
- Top-of-the-line extra comfort beds and linens.
- Dedicated check-in and checkout areas.
- Reservation of palapa huts on the beach.
- Welcome fruit basket & wine bottle.
- Late checkout (3:00 PM), subject to availability.
- Turn down service.
- Chocolate covered strawberries upon arrival.
- Room aroma menu.
- Bathrobes and slippers.
- Beach bag.
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV,newspapers and books).
Amenities
Lobby
Lobby
La Marina
Hacienda Arrecife Restaurant
El Alhambra
El Alcazar Restaurant
Trattoria Di Gulio
Macondo Bar
Fitness Centre
Beach
Spa
Spa
Spa
Pool
Pool
Macondo Bar
Kids Room
Kids Room
Teen Club
Location
Reviews
TripAdvisor Traveler Rating
Hotel Marina El Cid
Andrey N (Flower Mound, Texas) on Sep 03, 2024
What an amazing experience! We got real relaxation and comfort during our stay at Hotel Marina El Cid for five nights. Our family of 8 had 3 rooms. The rooms were clean and comfortable. All inclusive is great. The food, drinks and service were incredible. The breakfast buffet had everything you would ever want. We had nice choices for lunches too. For dinners we did reservations. The restaurants were good we definitely enjoyed most of them but disappointed by the French restaurant, their food not being “truly French food” was tasteless. By the way, restaurant reservations system needs significant improvement. The property is clean and beautifully landscaped. El Cid is a beautiful resort with plenty to do and all your needs cared for if you want to relax. We came with whole family (parents and kids and grandparents) and we were never without anything to do. We enjoyed the pools and other activities. Unfortunately the beach was not comfortable. Our family had a very special time! Will be back again soon.
Declining services
Connector32401370697 on Sep 02, 2024
I have been going to Ventus for years with friends who are millionaire members. While I have always enjoyed my time there, they have taken away perks over the years. One of the highlights has been hydrotherapy at the spa. In the past, you would get a short complimentary massage at the end of the hydrotherapy. It was a short face and head massage, but a very nice ending to the hydrotherapy and would sometimes be a warm-up to the body massage. Now they charge you for that short massage and it is totally not worth it to pay extra for it. I guess it depends on who you happen to get for the Massage but I feel like it is a big rip off. Also,we frequently vacation there in September and October,and during those times they will close some of the platinum lounges saying there's not enough people at the resort to have them all open. This is a major inconvenience because a lot of times we will just eat a sandwich from the platinum lounge instead of going to a restaurant for lunch. The available services should be th same no matter what time of the year you vacation. They also used to give each each person a complimentary El Cid bag for you to use throughout the week to take your stuff with you to the pool. However, now they only provide one bag per contract. On another note, when do they plan on removing the jetties so that the seaweed is not caught between them causing an awful smell and causing the water to be a horrible brown color? During our last visit, we actually walked up the beach to the next resort and they do have pretty blue water. Also, they do have wine and tequila tastings throughout the week which would be nicer if they weren't at 6 PM right at dinner time. Why are all the tastings consistently at the dinner hour which forces us to have a later dinner and possibly miss the shows? We like to eat dinner at six so that we can enjoy seeing the shows and then go dancing to the bands. The tastings need to be moved to 4 PM or so. The wine tasting outside the French restaurant is a horrible place to have it as golf carts are always passing by and Willie never uses a microphone so it's so hard to hear him over the noise of people walking by and the constant golf carts going by. Also,the check in process is extremely long and painful especially after getting up very early for our flight and traveling all day.
Vacation Offers
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Receive up to $1200 in resort coupons with a minimum 3-night stay at select all-inclusive El Cid Resorts in Mexico.
Mazatlan, Riviera Maya
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