Hotel

Grand Velas Riviera Maya

Riviera Maya 5.0

Overview

Enjoy the jungle’s mystique at Grand Velas Riviera Maya, a Luxury All-Inclusive resort for all ages, awarded with 5 Diamonds by the AAA, with three ambiances highlighting the Riviera Maya’s beauty. Featuring Michelin-starred Cocina de Autor and the Forbes 5-star SE Spa, the property offers award-winning dining, oversized suites, seasonal activities, and Kids’ and Teens’ Clubs for a premier vacation experience.

 

Check in

3 p.m.

Check out

12 p.m.

Rooms

Zen Grand Suite Nature View
1184 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Zen Grand Suite Nature View
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Ambassador Suite Ocean View
1270 square feet
  • 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Ambassador Suite Ocean View
1270 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Zen Grand Pool Suite
1184 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Zen Grand Pool Suite
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Amenities


Location

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.9
  • Location 4.8
  • Rooms 4.8
  • Service 4.8
  • Value 4.4
TripAdvisor users rated this property 5 out of 5

Best hotel in Mexico

Jose Antonio R on Dec 20, 2025

Luxury, well dedicated staff, super friendly and respectful. Our concierge Aaron was on top of everything all the time.

TripAdvisor users rated this property 5 out of 5

Could Not Have Been Better

Seth A on Dec 18, 2025

I'm not sure if there are enough words to describe the unbelievable experience we had during our stay this week. The setting is beyond beautiful (we stayed in Zen area), the food is otherworldly and plentiful, rooms are fantastic and large, and the drinks kept flowing. All that said, it's the staff that brings it to the next level! Iza made sure that everything was perfect, continued to check in to ask how she can do even more to make the experience better. She even sent balloons, strawberries and champagne to our room to celebrate our daughter's 25th birthday. If you're thinking about staying here...do it!!

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