Grand Velas Riviera Maya
Riviera Maya 5.0
Overview
Enjoy the jungle’s mystique at Grand Velas Riviera Maya, a Luxury All-Inclusive resort for all ages, awarded with 5 Diamonds by the AAA, with three ambiances highlighting the Riviera Maya’s beauty. Featuring Michelin-starred Cocina de Autor and the Forbes 5-star SE Spa, the property offers award-winning dining, oversized suites, seasonal activities, and Kids’ and Teens’ Clubs for a premier vacation experience.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Maximum 3 adults
- Maximum 1 child
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- Rollaway bed (on request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
- 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Mini fridge
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kids Clubs
Our 2 Kids’ Clubs have safe, fun, and creative environments for nature encounters, hands-on art workshops, and interactive activities such as soccer, treasure hunting, and cooking classes.
Teen Club
Our Teens’ Club is a contemporary space where adolescents from 13 to 17 years old can enjoy their mini-vacations, with everything from video games to dance floors, billiards, and cafeteria.
- Children ages: 4 to 15
| Type | Amenities | |
|---|---|---|
| KOI | Bar, Lounge | Dance floor, Live DJs, Live music, Open air |
| Sky Bar | Bar | |
| Aqua Bar | Bar, Swim-up bar | |
| Sen Lin Bar | Bar, Restaurant bar | |
| Karaoke Bar | Nightclub | Live DJs |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Piaf | À la carte | French | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Cocina De Autor | À la carte | Gourmet | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Azul | Buffet | International | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
| Chaka | Buffet | International | Breakfast, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
| Frida | À la carte | Mexican | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Lucca | À la carte | Italian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Sen Lin | À la carte | Asian | Dinner | Dress code |
| Bistro | À la carte | French | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
| Amat Café | Café | Coffee and Pastries | Snacks |
- Suites: 539
- Built in: 2008
- Renovated in: 2021
- Eco-friendly hotel
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- SPA Boutique
- Bridal Suite at SPA
- Couple Massages available
- Beach front
- 24 hour all-inclusive: Included
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 3
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Offsite) available ($)
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Safety deposit box
Aerial beach view
Aerial beach view
Autor
Chaka
Grand Class pool
Kid's Club
Koi
Lobby
Piano Bar
Pool and beach
Pool
Restaurant
Sen Lin
Sky Bar
Spa
Teen's Club
Wedding
Zen pool
Location
Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 4.9
-
Location 4.8
-
Rooms 4.8
-
Service 4.8
-
Value 4.4
Best Staff at Grand Velas
Relax829541 on Jan 03, 2026
We have been to Grand Velas several times with our family, and each time has been a fabulous experience. The staff make all the difference in the world. Jessica, our personal concierge, was incredibly attentive - always responsive and going above and beyond. On the beach, Alberto, Miguel and Michael took amazing care of us all week. Constantly checking in and bringing anything we needed. We are already looking forward to our next visit to Grand Velas!!
Fantastic time!
Global23289136728 on Jan 03, 2026
We had a fantastic time at Grand Velas. The food was fantastic and all of the activities were perfect for our children. We can’t wait to come back next year!
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