Grand Velas Riviera Maya
Riviera Maya 5.0
Overview
Enjoy the jungle’s mystique at Grand Velas Riviera Maya, a Luxury All-Inclusive resort for all ages, awarded with 5 Diamonds by the AAA, with three ambiances highlighting the Riviera Maya’s beauty. Featuring Michelin-starred Cocina de Autor and the Forbes 5-star SE Spa, the property offers award-winning dining, oversized suites, seasonal activities, and Kids’ and Teens’ Clubs for a premier vacation experience.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Maximum 3 adults
- Maximum 1 child
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- Rollaway bed (on request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
- 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Mini fridge
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kids Clubs
Our 2 Kids’ Clubs have safe, fun, and creative environments for nature encounters, hands-on art workshops, and interactive activities such as soccer, treasure hunting, and cooking classes.
Teen Club
Our Teens’ Club is a contemporary space where adolescents from 13 to 17 years old can enjoy their mini-vacations, with everything from video games to dance floors, billiards, and cafeteria.
- Children ages: 4 to 15
| Type | Amenities | |
|---|---|---|
| KOI | Bar, Lounge | Dance floor, Live DJs, Live music, Open air |
| Sky Bar | Bar | |
| Aqua Bar | Bar, Swim-up bar | |
| Sen Lin Bar | Bar, Restaurant bar | |
| Karaoke Bar | Nightclub | Live DJs |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Piaf | À la carte | French | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Cocina De Autor | À la carte | Gourmet | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Azul | Buffet | International | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
| Chaka | Buffet | International | Breakfast, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
| Frida | À la carte | Mexican | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Lucca | À la carte | Italian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Sen Lin | À la carte | Asian | Dinner | Dress code |
| Bistro | À la carte | French | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
| Amat Café | Café | Coffee and Pastries | Snacks |
- Suites: 539
- Built in: 2008
- Renovated in: 2021
- Eco-friendly hotel
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- SPA Boutique
- Bridal Suite at SPA
- Couple Massages available
- Beach front
- 24 hour all-inclusive: Included
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 3
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Offsite) available ($)
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Safety deposit box
Aerial beach view
Aerial beach view
Autor
Chaka
Grand Class pool
Kid's Club
Koi
Lobby
Piano Bar
Pool and beach
Pool
Restaurant
Sen Lin
Sky Bar
Spa
Teen's Club
Wedding
Zen pool
Location
Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 4.9
-
Location 4.8
-
Rooms 4.8
-
Service 4.8
-
Value 4.4
Another great trip to Grand Velas
J4651YZjulief (Dallas, Texas) on Dec 11, 2025
We enjoyed our 5th visit to Grand Velas, Riviera Maya over Thanksgiving with our large family. As always, the hospitality and experience was unbelievable. Thank you to Robyn Ayers at Dream Makers Vacation Services for the impeccable planning, coordinating (and introducing us to this amazing resort 10 years ago!). The facilities were well-maintained and consistently updated. Our crew (young and old!) loved the updated Teens Club. The dinner events on the beach were well-orchestrated and pretty remarkable. The staff went above and beyond to make our experience memorable and displayed top notch hospitality: -Daniel, our concierge, always had a smile on his face, even while fielding the countless requests from our group and keeping us organized and informed. We did not have to think about anything-- Daniel made sure we had our reservations, appointments, plans, etc. all straightened out. -at Azul, Alonzo, David, Antonio and Ernesto greeted us each breakfast and lunch with warmth and hospitality, always taking great care of us -at the pool Humberto, Ruben and Orlando kept us fed, hydrated and comfortable, always with a big smile and great energy. It was very busy but you'd never know! -at the cabana spa, Gloria and her team (Lim and Noehmi) provided mutiple poolside and cabana relaxation treatments. Thank you to the entire staff at Grand Velas for providing excellent service and an unforgettable week!
Don’t miss this opportunity
Virginia K on Dec 10, 2025
This place is a true paradise. Every area is a beautiful view. Spacious, indulgent, and beautiful. This service and professional staff are at the top of the chart. The food, simply the best! Our waiter at SinLe Dan and Victor took excellent care of us With recommendations, Samplings and so helpful. Our private concierge, Guillermo was a delight. One of my best trips ever and I travel a lot
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