Hotel

Grand Velas Riviera Maya

Riviera Maya 5.0

Overview

Enjoy the jungle’s mystique at Grand Velas Riviera Maya, a Luxury All-Inclusive resort for all ages, awarded with 5 Diamonds by the AAA, with three ambiances highlighting the Riviera Maya’s beauty. Featuring Michelin-starred Cocina de Autor and the Forbes 5-star SE Spa, the property offers award-winning dining, oversized suites, seasonal activities, and Kids’ and Teens’ Clubs for a premier vacation experience.

 

Check in

3 p.m.

Check out

12 p.m.

Rooms

Zen Grand Suite Nature View
1184 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Zen Grand Suite Nature View
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Ambassador Suite Ocean View
1270 square feet
  • 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Ambassador Suite Ocean View
1270 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Zen Grand Pool Suite
1184 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Zen Grand Pool Suite
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Amenities


Location

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.9
  • Location 4.8
  • Rooms 4.8
  • Service 4.8
  • Value 4.4
TripAdvisor users rated this property 5 out of 5

Best Staff at Grand Velas

Relax829541 on Jan 03, 2026

We have been to Grand Velas several times with our family, and each time has been a fabulous experience. The staff make all the difference in the world. Jessica, our personal concierge, was incredibly attentive - always responsive and going above and beyond. On the beach, Alberto, Miguel and Michael took amazing care of us all week. Constantly checking in and bringing anything we needed. We are already looking forward to our next visit to Grand Velas!!

TripAdvisor users rated this property 5 out of 5

Fantastic time!

Global23289136728 on Jan 03, 2026

We had a fantastic time at Grand Velas. The food was fantastic and all of the activities were perfect for our children. We can’t wait to come back next year!

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