Grand Velas Riviera Maya
Riviera Maya 5.0
Overview
Enjoy the jungle’s mystique at Grand Velas Riviera Maya, a Luxury All-Inclusive resort for all ages, awarded with 5 Diamonds by the AAA, with three ambiances highlighting the Riviera Maya’s beauty. Featuring Michelin-starred Cocina de Autor and the Forbes 5-star SE Spa, the property offers award-winning dining, oversized suites, seasonal activities, and Kids’ and Teens’ Clubs for a premier vacation experience.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms

- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Maximum 3 adults
- Maximum 1 child
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- Rollaway bed (on request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV

- 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Mini fridge
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV

- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV








Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kids Clubs
Our 2 Kids’ Clubs have safe, fun, and creative environments for nature encounters, hands-on art workshops, and interactive activities such as soccer, treasure hunting, and cooking classes.
Teen Club
Our Teens’ Club is a contemporary space where adolescents from 13 to 17 years old can enjoy their mini-vacations, with everything from video games to dance floors, billiards, and cafeteria.
- Children ages: 4 to 15
Type | Amenities | |
---|---|---|
KOI | Bar, Lounge | Dance floor, Live DJs, Live music, Open air |
Sky Bar | Bar | |
Aqua Bar | Bar, Swim-up bar | |
Sen Lin Bar | Bar, Restaurant bar | |
Karaoke Bar | Nightclub | Live DJs |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Piaf | À la carte | French | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Cocina De Autor | À la carte | Gourmet | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Azul | Buffet | International | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
Chaka | Buffet | International | Breakfast, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Frida | À la carte | Mexican | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Lucca | À la carte | Italian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Sen Lin | À la carte | Asian | Dinner | Dress code |
Bistro | À la carte | French | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
Amat Café | Café | Coffee and Pastries | Snacks |
- Suites: 539
- Built in: 2008
- Renovated in: 2021
- Eco-friendly hotel
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- SPA Boutique
- Bridal Suite at SPA
- Couple Massages available
- Beach front
- 24 hour all-inclusive: Included
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 3
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Offsite) available ($)
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Safety deposit box


Aerial beach view

Aerial beach view

Autor

Chaka

Grand Class pool

Kid's Club

Koi

Lobby

Piano Bar

Pool and beach

Pool

Restaurant

Sen Lin

Sky Bar

Spa

Teen's Club

Wedding

Zen pool
Location

Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 4.9
-
Location 4.7
-
Rooms 4.8
-
Service 4.8
-
Value 4.4
Relaxing Paradise!
mgrosso253 (Tacoma, Washington) on Jul 12, 2025
Grand Velas resort is an all inclusive paradise! Their goal is to make sure all of your needs are met, and ensure every member of the family enjoys themselves, from amazing food all throughout the resort, pool time fun and experiences in the area you’ll never forget Grand Velas is a new top spot for our family and we look forward to our next trip! Braulio Lopez was our personal concierge and made reservation changes on the fly, would check on us through the resort and made us feel welcomed like family!
Exceptional Stay at Grand Velas Riviera Maya
Hollie H on Jul 12, 2025
My husband and I recently stayed at the Grand Velas Riviera Maya and had an absolutely outstanding experience. Our concierge, Jessica, was incredibly attentive, responsive, and always one step ahead of our needs. Thanks to her, we had a stress-free vacation. We truly couldn’t have asked for a better concierge. Thank you JESSICA!!!!! Also a huge thanks goes to Enrique, the pool bar manager. He made our experience at the adult only pool unforgettable. He was professional, friendly, and attentive. Thank you ENRIQUE!!! The restaurants on the property were truly phenomenal—each meal felt like fine dining, with diverse options and top-tier cuisine. We also enjoyed room service. It was easy and quick each time. I highly recommend the Grand Velas Riviera Maya and look forward to returning. Thanks again to Enrique and Jessica for making our trip so special!
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
