Hotel

Grand Velas Riviera Maya

Riviera Maya 5.0

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Overview

Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Zen Grand Nature View
1184 square feet
  • 1 king bed, or 2 queen beds
  • Jungle view
Zen Grand Nature View
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Room service
  • Safe
  • Slippers
  • TV

Ambassador Suite Ocean View
1270 square feet
  • 1 king bed, or 2 queen beds
Ambassador Suite Ocean View
1270 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Room service
  • Safe
  • Slippers
  • TV

Grand Class Suite Oceanfront
1377 square feet
  • 1 king bed, and 1 sofa bed
  • Oceanfront
Grand Class Suite Oceanfront
1377 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Room service
  • Safe
  • Slippers
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Velas Kids Clubs

The program provides fun activities, such as movies, storytelling, drawing and painting, origami, and board games for young children from 5 to 12 years old. Kids learn how to make piñatas, kites, visors, handbags, pinwheels, masks, necklaces and bracelets. Kids enjoy activities and amusement in the video area where they will enjoy a Home Theater, X-Box and Wii. Lottery and Bingo games are organized, as well as video game tournaments. At our Kid's Club, your children play, make friends and create childhood memories.

Age range: 4 to 12

Teen Center

Teen Center

Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 16
Type Amenities
KOI Bar, Lounge Dance floor, Live DJs, Live music, Open air
Sky Bar Bar
Aqua Bar Bar, Swim-up bar
Sen Lin Bar Bar, Restaurant bar
Piano Bar Bar
Karaoke Bar Nightclub Live DJs

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Piaf À la carte French Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Cocina De Autor À la carte Gourmet Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Azul Buffet International All day dining Dress code
Chaka Buffet International Breakfast, Lunch Dress code
Frida À la carte Mexican Dinner Dress code, Reservations required
Lucca À la carte Italian Dinner Dress code, Reservations required
Sen Lin À la carte Asian Dinner Dress code
Bistro À la carte French All day dining Dress code, Reservations required
  • Suites: 539
  • Built in: 2008
  • Eco-friendly hotel
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Water circuit available ($)
  • SPA Boutique
  • Bridal Suite at SPA
  • Couple Massages available
1 877 418 2963
50 km from CUN
  • Beach front
  • 24 hour all-inclusive: Included

Pools

  • Adults only pools: 1
  • Kids pools: 1
  • Outdoor pools: 3

Pool availability is subject to seasonality.

Golf

  • Mini golf: on site

Golf cart mandatory and is not included

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tour excursions: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Green fees (Offsite) available ($)
  • 24 hour front desk
  • ATM
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Valet parking
  • Wedding facilities available ($)
  • Safety deposit box

Location

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Extraordinary Experience making our vacation a memorable stay at the Grand Velas

vasquezdds on Oct 12, 2021

After 3 days in Tulum staying at the Azulik hotel, we move to Playa Del Carmen at GrandVelas Riviera Maya all Inclusive Spa and Resort. Luxury and Comfort to the maximum, however, the employees, the butler, the Concierge (Mario), the room service, Restaurants, The Chef's, the waitress (Azul: Nancy, Mayra) and waiters (Cocina de Autor- Moises, Rafael, Ramon) the gardeners, The pool bartender, and the Spa employees were friendly, helpful, kind, love what they do and most important you are everything for them. Can't wait to visit #GrandVelas Los Cabos for my birthday in March 2022!

TripAdvisor users rated this property 5 out of 5

Best Vacation - Most amazing place in Mexico

636jodyo on Oct 04, 2021

Im still on cloud 9 for this wonderful vacation that my husband I and just enjoyed!! they are more then over the top on helpfulness and Kindness at this resort their resturants are top notched and the service it just a wonderful. Pool side service was so wonderful, they offer a wonder menu too and over the top service. Michelle our conciege was the best we have ever had at any resort by far and made our anniversery extra special for me and my husband. We took a ride on a catatamarn and it was right on the beach, the beach was so clean and the landscaping was breath taking You wont be disappointed by anything at this resort. Top notch on everything.

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