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Overview
Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Jungle view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Room service
- Safe
- Slippers
- TV
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Mini fridge
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Room service
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Room service
- Safe
- Slippers
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Velas Kids Clubs
The program provides fun activities, such as movies, storytelling, drawing and painting, origami, and board games for young children from 5 to 12 years old. Kids learn how to make piñatas, kites, visors, handbags, pinwheels, masks, necklaces and bracelets. Kids enjoy activities and amusement in the video area where they will enjoy a Home Theater, X-Box and Wii. Lottery and Bingo games are organized, as well as video game tournaments. At our Kid's Club, your children play, make friends and create childhood memories.
Teen Center
Teen Center
- Children ages: 4 to 16
| Type | Amenities | |
|---|---|---|
| KOI | Bar, Lounge | Dance floor, Live DJs, Live music, Open air |
| Sky Bar | Bar | |
| Aqua Bar | Bar, Swim-up bar | |
| Sen Lin Bar | Bar, Restaurant bar | |
| Piano Bar | Bar | |
| Karaoke Bar | Nightclub | Live DJs |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Piaf | À la carte | French | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Cocina De Autor | À la carte | Gourmet | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Azul | Buffet | International | All day dining | Dress code |
| Chaka | Buffet | International | Breakfast, Lunch | Dress code |
| Frida | À la carte | Mexican | Dinner | Dress code, Reservations required |
| Lucca | À la carte | Italian | Dinner | Dress code, Reservations required |
| Sen Lin | À la carte | Asian | Dinner | Dress code |
| Bistro | À la carte | French | All day dining | Dress code, Reservations required |
- Suites: 539
- Built in: 2008
- Eco-friendly hotel
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- SPA Boutique
- Bridal Suite at SPA
- Couple Massages available
- Beach front
- 24 hour all-inclusive: Included
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 3
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Offsite) available ($)
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Safety deposit box
Aerial beach view
Aerial beach view
Autor
Chaka
Grand Class pool
Kid's Club
Koi
Lobby
Piano Bar
Pool and beach
Pool
Restaurant
Sen Lin
Sky Bar
Spa
Teen's Club
Wedding
Zen pool
Location
Reviews
Top Notch Pool Side Service
Logan D (Ontario, Canada) on Feb 01, 2023
We hung out by the pool all week - the service was second to none!! Especially from Miguel, Luis & Santos ! :) we will definitely be returning here . The whole resort is breathtaking. Every aspect of the trip was phenomenal.
The best all inclusive ever
josephAng1982 on Feb 01, 2023
Our experience at this resort was absolutely flawless from start to finish. I have heard from many people that this is best, all inclusive hotel in Mexico, and all I can say is the rumors are true. We were welcomed very warmly, the property is absolutely immaculate, and the service is incredible across-the-board. Delicious food at the restaurants, and smiles all around The resort itself looks like it’s straight out of Maui. I would like to shout out a few of our favorite people from our stay. Luz at the pool as well as Luciano. I left US$100 at the pool in my sunglasses case, and two days later when I inquired about it, they remembered and were able to help us from lost and found. I of course gave the hundred dollars back to the pool team because I found it so incredible. Their honesty and bringing back my money.. who does that? People with incredible service who care that’s who!! Lastly Zulikey, our concierge. She is an incredible kind woman who is very caring, and absolutely went above and beyond to ensure we had a great stay.
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