Hotel

Grand Velas Riviera Maya

Riviera Maya 5.0

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Overview

Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Zen Grand Nature View
1184 square feet
  • 1 king bed, or 2 queen beds
  • Jungle view
  • No more than 4 guests in the room
Zen Grand Nature View
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Room service
  • Safe
  • Slippers
  • TV

Ambassador Suite Ocean View
1270 square feet
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Ambassador Suite Ocean View
1270 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Room service
  • Safe
  • Slippers
  • TV

Grand Class Suite Oceanfront
1377 square feet
  • 1 king bed, and 1 sofa bed
  • Oceanfront
  • No more than 4 guests in the room
Grand Class Suite Oceanfront
1377 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Room service
  • Safe
  • Slippers
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Velas Kids Clubs

The program provides fun activities, such as movies, storytelling, drawing and painting, origami, and board games for young children from 5 to 12 years old. Kids learn how to make piñatas, kites, visors, handbags, pinwheels, masks, necklaces and bracelets. Kids enjoy activities and amusement in the video area where they will enjoy a Home Theater, X-Box and Wii. Lottery and Bingo games are organized, as well as video game tournaments. At our Kid's Club, your children play, make friends and create childhood memories.

Age range: 4 to 12

Teen Center

Teen Center

Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 16
Type Amenities
KOI Bar, Lounge Dance floor, Live DJs, Live music, Open air
Sky Bar Bar
Aqua Bar Bar, Swim-up bar
Sen Lin Bar Bar, Restaurant bar
Piano Bar Bar
Karaoke Bar Nightclub Live DJs

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Piaf À la carte French Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Cocina De Autor À la carte Gourmet Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Azul Buffet International All day dining Dress code
Chaka Buffet International Breakfast, Lunch Dress code
Frida À la carte Mexican Dinner Dress code, Reservations required
Lucca À la carte Italian Dinner Dress code, Reservations required
Sen Lin À la carte Asian Dinner Dress code
Bistro À la carte French All day dining Dress code, Reservations required
  • Suites: 539
  • Built in: 2008
  • Eco-friendly hotel
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Water circuit available ($)
  • SPA Boutique
  • Bridal Suite at SPA
  • Couple Massages available
1 877 418 2963
50 km from CUN
  • Beach front
  • 24 hour all-inclusive: Included

Pools

  • Adults only pools: 1
  • Kids pools: 1
  • Outdoor pools: 3

Pool availability is subject to seasonality.

Golf

  • Mini golf: on site

Golf cart mandatory and is not included

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tour excursions: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Green fees (Offsite) available ($)
  • 24 hour front desk
  • ATM
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Valet parking
  • Wedding facilities available ($)
  • Safety deposit box

Location

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Great Experience

dacinc2022 (New York City, New York) on Jul 05, 2022

The facility and staff could not have been any better. A+ grade for sure! Plenty of restaurants, pools and evening choices to choose from. The spa was one of the best we’ve ever been TOA d the rooms themselves were breathtaking.

TripAdvisor users rated this property 5 out of 5

Perfect Family Trip

FellowTraveler420038 on Jul 04, 2022

We had an amazing time! Our first trip to Grand Velas resort. The food is amazing not even just for all inclusive colored to other great restaurants. The service was beyond attentive Annie was our personal concierge and she was always available helped change dinner reservations always made sure we knew what activities there were for the day and even decorated the room for our sons birthday. Mario, Luis and Andreis made our pool time magical always had a drink in our hand, fresh towels and food when we needed. Great hote and amazing staff.

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