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Overview
Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Jungle view
- 1 king bed, or 2 queen beds
- Jungle view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Room service
- Safe
- Slippers
- TV
- 1 king bed, or 2 queen beds
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Mini fridge
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Room service
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed
- Oceanfront
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Room service
- Safe
- Slippers
- TV
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Playground
Velas Kids Clubs
The program provides fun activities, such as movies, storytelling, drawing and painting, origami, and board games for young children from 5 to 12 years old. Kids learn how to make piñatas, kites, visors, handbags, pinwheels, masks, necklaces and bracelets. Kids enjoy activities and amusement in the video area where they will enjoy a Home Theater, X-Box and Wii. Lottery and Bingo games are organized, as well as video game tournaments. At our Kid's Club, your children play, make friends and create childhood memories.
Teen Center
Teen Center
Age ranges
- Children ages: 4 to 16
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| KOI | Bar, Lounge | Dance floor, Live DJs, Live music, Open air |
| Sky Bar | Bar | |
| Aqua Bar | Bar, Swim-up bar | |
| Sen Lin Bar | Bar, Restaurant bar | |
| Piano Bar | Bar | |
| Karaoke Bar | Nightclub | Live DJs |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Piaf | À la carte | French | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Cocina De Autor | À la carte | Gourmet | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Azul | Buffet | International | All day dining | Dress code |
| Chaka | Buffet | International | Breakfast, Lunch | Dress code |
| Frida | À la carte | Mexican | Dinner | Dress code, Reservations required |
| Lucca | À la carte | Italian | Dinner | Dress code, Reservations required |
| Sen Lin | À la carte | Asian | Dinner | Dress code |
| Bistro | À la carte | French | All day dining | Dress code, Reservations required |
Facilities
- Suites: 539
- Built in: 2008
- Eco-friendly hotel
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- SPA Boutique
- Bridal Suite at SPA
- Couple Massages available
Location
- Beach front
Meal and plan options
- 24 hour all-inclusive: Included
Pools and recreation
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 3
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Offsite) available ($)
Shops and services
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Safety deposit box
Aerial beach view
Aerial beach view
Autor
Chaka
Grand Class pool
Kid's Club
Koi
Lobby
Piano Bar
Pool and beach
Pool
Restaurant
Sen Lin
Sky Bar
Spa
Teen's Club
Wedding
Zen pool
Location
Reviews
Extraordinary Experience making our vacation a memorable stay at the Grand Velas
vasquezdds on Oct 12, 2021
After 3 days in Tulum staying at the Azulik hotel, we move to Playa Del Carmen at GrandVelas Riviera Maya all Inclusive Spa and Resort. Luxury and Comfort to the maximum, however, the employees, the butler, the Concierge (Mario), the room service, Restaurants, The Chef's, the waitress (Azul: Nancy, Mayra) and waiters (Cocina de Autor- Moises, Rafael, Ramon) the gardeners, The pool bartender, and the Spa employees were friendly, helpful, kind, love what they do and most important you are everything for them. Can't wait to visit #GrandVelas Los Cabos for my birthday in March 2022!
Best Vacation - Most amazing place in Mexico
636jodyo on Oct 04, 2021
Im still on cloud 9 for this wonderful vacation that my husband I and just enjoyed!! they are more then over the top on helpfulness and Kindness at this resort their resturants are top notched and the service it just a wonderful. Pool side service was so wonderful, they offer a wonder menu too and over the top service. Michelle our conciege was the best we have ever had at any resort by far and made our anniversery extra special for me and my husband. We took a ride on a catatamarn and it was right on the beach, the beach was so clean and the landscaping was breath taking You wont be disappointed by anything at this resort. Top notch on everything.
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