Hotel

Grand Velas Riviera Maya

Riviera Maya 5.0

Overview

Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Zen Grand Nature View
1184 square feet
  • 1 king bed, or 2 queen beds
  • Jungle view
  • No more than 4 guests in the room
Zen Grand Nature View
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Ambassador Suite Ocean View
1270 square feet
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Ambassador Suite Ocean View
1270 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Grand Class Suite Oceanfront
1377 square feet
  • 1 king bed, and 1 sofa bed
  • Oceanfront
  • No more than 4 guests in the room
Grand Class Suite Oceanfront
1377 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Amenities


Location

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Phenomenal location, delicious food, amazing people

Embrauns (Hickory, North Carolina) on Jul 20, 2024

Phenomenal vacation spot! The grounds are meticulously maintained, the service is beyond exceptional, and the food is top notch! The requested a ground floor room near the Ambassador pool and it was the perfect location with kids. The coffee at Amat is wonderful and the ladies there are so friendly. I cannot say enough wonderful things about the kids club. Ivonne, Wendy, and Naomi went out of their way to make my daughter’s stay the best. Antonio at Sen Lin and all of the wait staff were on top of my child’s food allergies. Eduardo by the swim up bar, Iran, David, and Tayde by the pool were the absolute best! They worked so incredibly hard each day. Our personal concierge, Carolina, made our stay at Grand Velas the most amazing trip we’ve taken. She was so warm to my children and went out of her way to make special for them! We were blown away with her kindness. There isn’t anything about this resort that is a negative!

TripAdvisor users rated this property 5 out of 5

The best time ever

247robertocarlosa (Charlotte, North Carolina) on Jul 20, 2024

The service, the food, the activities for the kids all are awesome and top notch. From the moment you arrive till you leave the concierge is always there and making sure your stay is the best. We want to specially thank our concierge Jose Zavala for his great service and making us feel like home. We will defiantly be back and request Jose.

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