Grand Velas Riviera Maya
Riviera Maya 5.0
Overview
Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
![](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/rooms/1grand-velas-riviera-maya_zen-grand-suite-nature-view.jpg)
- 1 king bed, or 2 queen beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Jungle view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- Rollaway bed (on request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
![](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/cungv2-ambassador-king.jpg)
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Mini fridge
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
![](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/cungv2-grand-class.jpg)
- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV
![](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/rooms/1grand-velas-riviera-maya_zen-grand-suite-nature-view.jpg)
![](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/rooms/grand-velas-riviera-maya_zen-grand-suite-nature-view-bathroom.jpg)
![](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/cungv2-ambassador-king.jpg)
![](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/cungv2-ambassador-queen.jpg)
![](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/cungv2-grand-class.jpg)
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Velas Kids Clubs
The program provides fun activities, such as movies, storytelling, drawing and painting, origami, and board games for young children from 5 to 12 years old. Kids learn how to make piñatas, kites, visors, handbags, pinwheels, masks, necklaces and bracelets. Kids enjoy activities and amusement in the video area where they will enjoy a Home Theater, X-Box and Wii. Lottery and Bingo games are organized, as well as video game tournaments. At our Kid's Club, your children play, make friends and create childhood memories.
Teen Center
Teen Center
- Children ages: 4 to 15
Type | Amenities | |
---|---|---|
KOI | Bar, Lounge | Dance floor, Live DJs, Live music, Open air |
Sky Bar | Bar | |
Aqua Bar | Bar, Swim-up bar | |
Sen Lin Bar | Bar, Restaurant bar | |
Karaoke Bar | Nightclub | Live DJs |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Piaf | À la carte | French | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Cocina De Autor | À la carte | Gourmet | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Azul | Buffet | International | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
Chaka | Buffet | International | Breakfast, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Frida | À la carte | Mexican | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Lucca | À la carte | Italian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Sen Lin | À la carte | Asian | Dinner | Dress code |
Bistro | À la carte | French | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
Amat Café | Café | Coffee and Pastries | Snacks |
- Suites: 539
- Built in: 2008
- Renovated in: 2021
- Eco-friendly hotel
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- SPA Boutique
- Bridal Suite at SPA
- Couple Massages available
- Beach front
- 24 hour all-inclusive: Included
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 3
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Offsite) available ($)
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Safety deposit box
![Logo: Grand Velas Riviera Maya](/content/dam/westjet/images/hotels/hotel-logos/cungv2-logo-3.jpg)
![Aerial beach view](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/aerial-beach-view-north-facing.jpg)
Aerial beach view
![Aerial beach view](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/aerial-beach-view.jpg)
Aerial beach view
![Autor](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/autor.jpg)
Autor
![Chaka](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/chaka.jpg)
Chaka
![Grand Class pool](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/grand-class-pool.jpg)
Grand Class pool
![Kid's Club](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/kids-club.jpg)
Kid's Club
![Koi](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/koi.jpg)
Koi
![Lobby](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/lobby.jpg)
Lobby
![Piano Bar](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/piano-bar-gvrm.jpg)
Piano Bar
![Pool and beach](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/pool-and-beach.jpg)
Pool and beach
![Pool](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/pool.jpg)
Pool
![Restaurant](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/restaurant.jpg)
Restaurant
![Sen Lin](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/sen-lin.jpg)
Sen Lin
![Sky Bar](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/sky-bar.jpg)
Sky Bar
![Spa](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/spa.jpg)
Spa
![Teen's Club](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/teens-club.jpg)
Teen's Club
![Wedding](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/wedding.jpg)
Wedding
![Zen pool](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/gallery/zen-pool.jpg)
Zen pool
Location
![50 km from CUN airport 50 km from CUN airport](/content/dam/westjet/images/hotels/cun/cungvr-grand-velas-riviera-maya/cungv2-overview-hero.jpg)
Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 5.0
-
Location 4.5
-
Rooms 5.0
-
Service 5.0
-
Value 4.5
Phenomenal location, delicious food, amazing people
Embrauns (Hickory, North Carolina) on Jul 20, 2024
Phenomenal vacation spot! The grounds are meticulously maintained, the service is beyond exceptional, and the food is top notch! The requested a ground floor room near the Ambassador pool and it was the perfect location with kids. The coffee at Amat is wonderful and the ladies there are so friendly. I cannot say enough wonderful things about the kids club. Ivonne, Wendy, and Naomi went out of their way to make my daughter’s stay the best. Antonio at Sen Lin and all of the wait staff were on top of my child’s food allergies. Eduardo by the swim up bar, Iran, David, and Tayde by the pool were the absolute best! They worked so incredibly hard each day. Our personal concierge, Carolina, made our stay at Grand Velas the most amazing trip we’ve taken. She was so warm to my children and went out of her way to make special for them! We were blown away with her kindness. There isn’t anything about this resort that is a negative!
The best time ever
247robertocarlosa (Charlotte, North Carolina) on Jul 20, 2024
The service, the food, the activities for the kids all are awesome and top notch. From the moment you arrive till you leave the concierge is always there and making sure your stay is the best. We want to specially thank our concierge Jose Zavala for his great service and making us feel like home. We will defiantly be back and request Jose.
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