Iberostar Waves Tucan
Riviera Maya 4.0
Overview
The Iberostar Waves Tucan sits on the Caribbean beach of Playacar along the Mayan Riviera and is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. A great option for family vacations, where visitors can relax in perfect harmony with nature and enjoy a generous variety of activities and dining services.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Preferential room location
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Units are individually decorated and may vary by unit
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, and 2 day beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Lit make-up mirror
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Terrace
- Direct access to the beach
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, and 2 double beds
- Garden or jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden or jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Seating area
- Smoke-free
- Guaranteed connecting rooms
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
Amenities
- No elevator.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kids Club
-
Items for babies
The following items are always subject to availability and are requested at the time of booking or directly at the hotel:
• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Highchairs (in restaurant only)
• Baby lights lamp
• Children's step stool
- Children ages: 2 to 12
| Type | Amenities | |
|---|---|---|
| Tikal | Bar, Lobby bar | Open air |
| El Paso | Bar, Lobby bar | Open air |
| Bar La Plaza | Bar | Live music, Open air |
| La Cascada | Bar, Pool bar | Open air |
| El Kiosko | Bar, Beach bar | Open air |
| La Mascara | Bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Mare Nostrum | À la carte | Mediterranean | Dinner | Dress code |
| La Gondola | À la carte | Italian | Dinner | Dress code |
| Bonsai | À la carte | Japanese | Dinner | Dress code, Reservations required |
| La Hacienda | À la carte | Smoke house | Dinner | Dress code |
| Uxmal | À la carte | Mexican | Dinner | Dress code |
| Uxmal | Buffet | International | Lunch | |
| Tulum | Buffet | International | Breakfast, Dinner, Lunch | |
| Cozumel Buffet | Buffet | International | Breakfast, Dinner, Lunch, Snacks |
- Rooms: 350
- Floors: 3
- Suites: 38
- Built in: 1997
- Renovated in: 2015
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Water aerobics
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 4
- Waterpark: Included
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Currency exchange available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Jewelry shop available ($)
Beach
Beach
Pool Aerial
Kids Pool
Lobby
El Bonsai
Mare Nostrum
Tikal
Spa Pool
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.7
-
Rooms 4.2
-
Service 4.6
-
Value 4.4
Perfect Vacation!!
Marie D on Dec 11, 2025
My husband and I just got back from a wonderful vacation! We chose this hotel because of the beautiful grounds, beach and charming Mexican buildings and we were not disappointed!! Before booking I read some reviews about the rooms being dated, and I can see why, but it was exactly what I wanted, charming and very clean. The whole resort is meticulously maintained. The pool was very clean. Beach was picture perfect. The shows were phenomenal! All the staff were super friendly and helpful! A few things I think worth mentioning; -The resort is quite big, so bring comfortable footwear. -There is lots of wildlife everywhere, which we loved, but may not be everyone’s cup of tea. -There are photographers on site, you can schedule a session for free and you just pay per picture that you want. It’s fairly pricey but the pictures were phenomenal! - When we booked our confirmation said we got $500 US resort credit, but that was actually just a bunch of $25 off coupons with a minimum purchase of $100US -the pool closes at 7pm, maybe that’s standard for resorts, but we’d have liked to swim a little later - the app was very helpful to see the dining and activity schedules We loved the resort and would certainly go back!!
Overall great experience, minor changes could be made to make.this 5 star.
Jeremy E on Dec 08, 2025
Just came back home from a week long stay, the resort itself is beautiful and well maintained. Like most of the prior reviews the rooms are outdated, the beds are on the smaller side, we booked a king bed but they were full, that sucked. The jungle area is amazing with animals all around, however as mentioned the monkeys are kept in cages on the roof which I find odd. Food was alright, the buffet could change out things a little more and as another guest mentioned the food could be a little warmer. Entertainment staff was excellent. Some guests mentioned staff being rude, we never saw that everyone said hello and was extremely friendly. Dont miss the Japanese restaurant its amazing. None of the stuff I mentioned above would be a deal breaker for not making a return trip. We definitely will be back. Can't wait to see what the upgrade brings in 2026.
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