Overview
The Iberostar Waves Tucan sits on the Caribbean beach of Playacar along the Mayan Riviera and is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. A great option for family vacations, where visitors can relax in perfect harmony with nature and enjoy a generous variety of activities and dining services.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Preferential room location
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Units are individually decorated and may vary by unit
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, and 2 day beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Lit make-up mirror
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Terrace
- Direct access to the beach
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
- 1 king bed, and 2 double beds
- Garden or jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden or jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Seating area
- Smoke-free
- Guaranteed connecting rooms
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle
Amenities
Beach
Beach
Pool Aerial
Kids Pool
Lobby
El Bonsai
Mare Nostrum
Tikal
Spa Pool
Location
Reviews
TripAdvisor Traveler Rating
Thank you to the amazing staff
Z3418NVmicheleg (Ottawa, Canada) on Dec 13, 2024
I was here for another memorable 3 weeks. The staff at all levels went above and beyond. A special shout out to the amazing chef Apollonio who has a smile that welcomes everyone and asks what he can do to make your dinner special. Everything he cooks is with attention and heart. The cleaning staff in my room were above par. Not a single complaint. The concierge staff is dedicated to our comfort at all times and each deserve a special thank you. Mario, Jessica, Alexis, Gaspar, Adriana, and Ramses. The beach concierge brothers Javier and Emmanuel are just so thoughtful each and every day. As for the wait staff, special thank you to Loreano (buffet), Lucely, Veronica, Israel, Shamady, Julio (beach service) and Micaela at the Tucan lounge. A huge thank you to each of them for making my stay the best time.
Great place and especially great staff - a few areas for improvement
Andy606 (London, United Kingdom) on Nov 29, 2024
Overall this is a really good hotel. Rooms are dated, as said by others, but very comfortable and kept spotlessly clean. The beach is excellent, the pool is huge, and the various animals wandering around make the place quite special - as do the staff, who are friendly and efficient. Diego in the dining room was a great waiter, but most staff were good. We found the buffet to be really good in terms of both choice and quality, less so the specialist Italian restaurant. Sometimes the food labelling was a bit hit & miss. The main down side for us - there just aren’t enough sunbeds to cater for the size, and even when we got up at 8am and went to the beach, all of the beds there were ‘gone’ - mostly reserved with towels by people, some of whom then didn’t emerge until half way through the day. Despite the signs everywhere saying you can’t reserve beds. This was very frustrating and disappointing. The pool is very noisy indeed for parts of the day. We walked very safely around the local area and found some nice shops & stalls about 10 minutes away, and also went into playa del carmen where there are lots of tourist shops and ferries to Cozumel (worth a visit). In all I would recommend the hotel, but could do with a bit of modernisation and sorting out its sunbed policy !! Great staff, great location.
Vacation Offers
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