Iberostar Waves Tucan
Riviera Maya 4.0
Overview
The Iberostar Waves Tucan sits on the Caribbean beach of Playacar along the Mayan Riviera and is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. A great option for family vacations, where visitors can relax in perfect harmony with nature and enjoy a generous variety of activities and dining services.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden or jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle

- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Preferential room location
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle

- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Units are individually decorated and may vary by unit
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle

- 1 king bed, and 2 day beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle

- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Lit make-up mirror
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle

- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Terrace
- Direct access to the beach
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle

- 1 king bed, and 2 double beds
- Garden or jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden or jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Seating area
- Smoke-free
- Guaranteed connecting rooms
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar
- Phone
- Safe
- TV
- Reusable glass water bottle















Amenities
- No elevator.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kids Club
-
Items for babies
The following items are always subject to availability and are requested at the time of booking or directly at the hotel:
• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Highchairs (in restaurant only)
• Baby lights lamp
• Children's step stool
- Children ages: 2 to 12
Type | Amenities | |
---|---|---|
Tikal | Bar, Lobby bar | Open air |
El Paso | Bar, Lobby bar | Open air |
Bar La Plaza | Bar | Live music, Open air |
La Cascada | Bar, Pool bar | Open air |
El Kiosko | Bar, Beach bar | Open air |
La Mascara | Bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Mare Nostrum | À la carte | Mediterranean | Dinner | Dress code |
La Gondola | À la carte | Italian | Dinner | Dress code |
Bonsai | À la carte | Japanese | Dinner | Dress code, Reservations required |
La Hacienda | À la carte | Smoke house | Dinner | Dress code |
Uxmal | À la carte | Mexican | Dinner | Dress code |
Uxmal | Buffet | International | Lunch | |
Tulum | Buffet | International | Breakfast, Dinner, Lunch | |
Cozumel Buffet | Buffet | International | Breakfast, Dinner, Lunch, Snacks |
- Rooms: 350
- Floors: 3
- Suites: 38
- Built in: 1997
- Renovated in: 2015
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Water aerobics
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 4
- Waterpark: Included
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Currency exchange available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Jewelry shop available ($)


Beach

Beach

Pool Aerial

Kids Pool

Lobby

El Bonsai

Mare Nostrum

Tikal

Spa Pool
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.5
Magical Jungle Narnia with great people!
997saskiam on Feb 02, 2025
The beach is smooth sand, pristine, and great for swimming. The two sides of the resort surround a jungle park with walkways, filled with birds and animals - peacocks, Coatis, agoutis, and howler monkeys. Our rooms overlooked the park, and the monkeys occasionally swung in for a visit on our balcony!! The food at the resort is solid - the best choices are the 100% sustainably sourced fish ( really excellent) while the beef was less so - You are at an all inclusive resort, so know the buffets will be plentiful but not exciting, as they need to meet a wide range of tastes, ages, - they cover vegan options at every meal and restaurant - which is super impressive, and part of why we chose them. The grounds are well kept, and always immaculate. The rooms are straightforward - not crazy fancy, but again, immaculate. There is filtered water and ice and refillable water bottles - no single use plastics! And here is the REAL winner - the staff - I want to mention Abi, who organized restaurant reservations for us, and gave us our intro to what restaurants and events; Leo, who was a star when I suffered a sting from something and looked after us, and Israel -entertainer, instructor, - super charming and friendly and helpful - but every person, in the restaurants, front desk, at the bar, at the pool, cleaners was friendly, helpful - and made our stay pleasant, and made us want to come back. Here's one more important factor - we've been hearing horror stories from our friends that they are badgered with sales pitches throughout their stay to join ' clubs' or 'memberships". We were pitched when we came in, and we made it clear that we are not interested, and that was it, no-one bothered us again, and my message to Iberostar and others is NOT pushing the hard sell is the best way to be sure that we want to come back!! Bravo to Iberostar, and I hope other resort lines pay attention!
Beautiful Resort. Boring at Night.
Logan R (Boston, Massachusetts) on Jan 27, 2025
Overall I really enjoy the resort. Sister to Quetzal. The only difference between the two is decor, with Tucan being more “Mexican.” I stayed at the Quetzal two years. Food I think got better overall (though the salsas seemed to be less spicy (sad for me)). I did an up charge steak at the Mediterranean restaurant and honestly was shocked how well it came out. Beach is beautiful. Stayed in building 16 facing interior. Liked being close to the lobby but if you are a light sleeper and go to bed before 11 you’ll hear the theatre pretty clearly. Outlets were an odd issue too. None by the bed and had to unplug a light for both of us to be able to charge our phones. Major drawback to this resort is the entertainment (mainly at night). It’s improved from 2 yrs ago but overall just strange choices. During the day, they would turn off the music at the main pool and do bingo at like 3pm. Staff had to practically beg people to play. Should add the staff was great, it’s more the scheduling decisions. At night, the lobby bars were usually dead. Doesn’t help that entertainment was light and if there wasn’t any, the lobby music was usually elevator music. The few times it was more lively they did karaoke or had Latin music playing and all the fun Argentinans would get a dance party going. Probably fine if you’re with a group or a family with young kids. Playacar neighborhood is safe and great to walk around, nice little taco shop about 10 minutes down the road. I would come back bc it is beautiful but after dinner, it’s pretty boring.
Vacation Offers
-
Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
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