Overview
Inspired by the surrounding Mayan jungle, the all-new Dreams® Natura Resort & Spa will offer an unique experience. Enjoy the best of both worlds with modern design and luxury accommodations combined with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Or play at the infinity pool complete with a waterslide.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
553
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited-Luxury®
- Gratuities
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
For safety reasons guests under 13 years old are not permitted to stay in this room.
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Mini-bar
- Pillow menu
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- For safety reasons guests under 13 years old are not permitted to stay in this room.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
Amenities
Lobby
Lobby
Pool
Pool
Pool
World Cafe
Blue Water Grill
Bordeaux
El Patio
Himitsu
Manatees
Oceana
Portofino
Rendezvous
Chefs Table
Barefoot Grill
Coco Cafe
Preferred Club Lounge
Sugar Reef
Desires Bar
Explorers Club
Core Zone
Fitness centre
Spa
Spa
Bridal Suite
Wedding
Meeting room
Meeting room
Meeting room
Location
Reviews
TripAdvisor Traveler Rating
Dreams Natura
Owen V on Jan 18, 2025
Very good I liked the zip line and the water slides but the double tube gets flat, the employees are very nice too............................................................................................................
Great resort overall, but a few important critiques
Alison L on Jan 18, 2025
Overall our stay at Natura was really good. I loved the medium size of the resort, although my husband thought it was a bit on the small side and would've preferred more pool and dining options. We were there for a family vacation with our two girls, ages 9 and 6. We did have a couple cooler days, but the resort kept the pools at a really nice temperature, so we were still able to be in the water most of the day, which was great. The beach was way better than expected, the sand was really soft, and they did a good job clearing the seaweed away each morning. The waterslides were fun, but midway through our stay, the double tubes for the slide and lazy river suddenly disappeared, and no one could tell me why, or help me get one to ride the slide with my 6 year old. They said to try the next day, and the following day there were only 2 double tubes circulating, which meant you had to line up to try to snag one. This was disappointing for the kiddos, as they didn't feel comfortable riding in the single tubes alone. With regards to pool chairs, I did find I had to head down quite early to get a good spot. And the resort says it doesn't allow chair reservation, but I never saw that policy enforced during our stay. Food was fine, consistently good, but nothing super special. The breakfasts at Blue Water where really good, and there was never any wait time. Dinners were a bit trickier, as they don't take reservations. This means that one evening, there was over an hour wait for dinner, so we ended up having to go to the buffet, which was fine, but not our preference. Subsequent days we made a point to show up closer to the restaurant opening time, which meant leaving the pool/beach sooner than we would have liked, but was necessary to avoid long waits for a table. I wish they would just let you book reservations instead so you could plan your day accordingly. There is a 24-hour ice cream bar advertised, but I have to say, they didn't have ice cream as often as they did. It was a 50-50 toss up as to whether you could get it at any given time. Ice cream is by no means a necessary food, but I would say, just don't tell your kids about it until you make sure some is available. The soft serve machine had only chocolate for the first half of our stay, and both soft serve machines were out of service for the second half. Our room was beautiful and always really well cleaned. We had a suite with two washrooms, which was really nice. My one major complaint would be that the mattress was really, really firm. Not a comfy bed like you might expect at a resort. I don't mind a firmer mattress, but I still found it to be too hard. We ended up requesting a cot for my husband because he found our daughter's cot to be more comfortable than our mattress. If you are sensitive to mattress firmness, I would say this is enough of a factor to consider a different hotel, as our sleep was quite disrupted. Staff was really great, we had no compaints about the service here at all. Everyone was pleasant and friendly, and Omar, who was serving our drinks and food poolside was amazing. Overall, we really enjoyed our week, but I would have to say that the above concerns would likely have me considering a different resort next time. With a few tweaks to the way the dinners run, and the beds, this would have been a perfect week. If you don't mind a more lax meal schedule, and firm beds, I would say this is an amazing choice for a week away.
Vacation Offers
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