Overview
Inspired by the surrounding Mayan jungle, the all-new Dreams® Natura Resort & Spa will offer an unique experience. Enjoy the best of both worlds with modern design and luxury accommodations combined with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Or play at the infinity pool complete with a waterslide.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
553
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited-Luxury®
- Gratuities
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
For safety reasons guests under 13 years old are not permitted to stay in this room.
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Mini-bar
- Pillow menu
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- For safety reasons guests under 13 years old are not permitted to stay in this room.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.
Amenities
Lobby
Lobby
Pool
Pool
Pool
World Cafe
Blue Water Grill
Bordeaux
El Patio
Himitsu
Manatees
Oceana
Portofino
Rendezvous
Chefs Table
Barefoot Grill
Coco Cafe
Preferred Club Lounge
Sugar Reef
Desires Bar
Explorers Club
Core Zone
Fitness centre
Spa
Spa
Bridal Suite
Wedding
Meeting room
Meeting room
Meeting room
Location
Reviews
Gem in Cancun!
Liz S on Sep 23, 2023
I went with a group for a wedding this past week. Saira from Portofino was the best server I had the whole week. Everyone is friendly and inviting. Erick at the pool was awesome. The entertainment team blew me away with the pop show! Nataly and erin and the whole entertainment team from Zumba, water aerobics, Spanish class in the pool was amazing! Everyone is friendly and inviting!
Great roll glider staff, Zumba staff and waiter staff but an awful house cleaning service
Cindy C on Sep 22, 2023
I had an amazing time there with my family! What made it wonderful was the people who worked there. First one of the amenities that was so fun was the roll glider. I would recommend asking for the staff which included Kevin, Adrian, Elian and Alexis they were amazing! They were so respectful, sweet and made me feel safe. They knew how to operate it and were very friendly! I also got to enjoy a few Zumba sessions with Ivana and Paulina they were so fun! There’s many restaurants with its personnel but the ones who made it so special were the waiters Alfredo Estrada, Miguel and Gabriel. Also, every morning Mrs.Diana station of the omelettes was one of my favorites and she was so attentive and friendly! Unfortunately, I can’t give this resort a five star due to its house cleaning service. It was so awful we needed to call kind of every day for things we were missing like towels, toiletries the refrigerator wasn’t restock and the place wasn’t swept. We had also provided a time for them to come in and clean and they wouldn’t. We would come and sometimes we would find our rooms still dirty. So hopefully this resort can work on their house cleaning service for the future.
Vacation Offers
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