Dreams Natura Resort & Spa
Riviera Maya 5.0
Overview
Inspired by the surrounding Mayan jungle, the all-new Dreams® Natura Resort & Spa will offer an unique experience. Enjoy the best of both worlds with modern design and luxury accommodations combined with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Or play at the infinity pool complete with a waterslide.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
553
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited-Luxury®
- Gratuities
- All taxes
Rooms

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV

- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
For safety reasons guests under 13 years old are not permitted to stay in this room.

- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Mini-bar
- Pillow menu
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jacuzzi on the terrace.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.

- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- For safety reasons guests under 13 years old are not permitted to stay in this room.
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
Preferred Club amenities include;
- Preferred Club status and amenities.
- Access to private Preferred Club Lounge.
- Exclusive dining privileges.
- Private Preferred Club beach area.
- Exclusive Preferred Club adults only pool.
- Exclusive spa privileges.







Amenities
- ADA compliant.
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
Explorers Club
This fully supervised children's program entertains kids ages 3-12 with different daily programs. Activities include: Arts & Crafts, playground, Storytelling and music, treasure hunts, board games and video games
Core Zone Teens Club
Designed for ages 13-17, the Core Zone allows teens the opportunity to enjoy nightly entertainment, daily activites and a vast array of sports and games.
- Children ages: 3 to 12
Type | Amenities | |
---|---|---|
Rendezvous | Bar, Lobby bar | |
Barracuda | Bar, Pool bar | |
Sugar Reef Bar | Bar, Beach bar | |
Desires | Bar, Sports bar | |
Manatees | Bar, Swim-up bar | |
Show time | Bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Barefoot Grill | À la carte | American | Lunch | |
Bluewater Grill | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
World Café | Buffet | International | All day dining | Dress code |
Oceana | À la carte | Seafood | Dinner | Dress code |
Coco Café | Café | Coffee and Pastries | Snacks | |
Himitsu | À la carte | Asian | Dinner | Dress code |
El Patio | À la carte | Mexican | Dinner | Dress code |
Bourdeaux | À la carte | French | Dinner | Adults only, Dress code |
- Rooms: 553
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
- Pets allowed
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Activity pools: 3
- Adults only pools: 1
- Kids pools: 1
- Lazy river: Included
- Water slides: Included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Tequila Tasting, Cooking lessons, Cocktail lessons, Spanish lessons
- Kayaking * There is a nominal charge added for this activity to protect and preserve our beautiful environment. available ($)
- Hobie Cat
- Introductory scuba diving lessons in the pool
- Scuba diving (nearby) available ($)
- 24 hour front desk
- Medical services available ($)
- Meeting facilities available ($)
- Tour desk available ($)
- Wedding facilities available ($)

Lobby

Lobby

Pool

Pool

Pool

World Cafe

Blue Water Grill

Bordeaux

El Patio

Himitsu

Manatees

Oceana

Portofino

Rendezvous

Chefs Table

Barefoot Grill

Coco Cafe

Preferred Club Lounge

Sugar Reef

Desires Bar

Explorers Club

Core Zone

Fitness centre

Spa

Spa

Bridal Suite

Wedding

Meeting room

Meeting room

Meeting room
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Gem in Cancun!
Liz S on Sep 23, 2023
I went with a group for a wedding this past week. Saira from Portofino was the best server I had the whole week. Everyone is friendly and inviting. Erick at the pool was awesome. The entertainment team blew me away with the pop show! Nataly and erin and the whole entertainment team from Zumba, water aerobics, Spanish class in the pool was amazing! Everyone is friendly and inviting!
Great roll glider staff, Zumba staff and waiter staff but an awful house cleaning service
Cindy C on Sep 22, 2023
I had an amazing time there with my family! What made it wonderful was the people who worked there. First one of the amenities that was so fun was the roll glider. I would recommend asking for the staff which included Kevin, Adrian, Elian and Alexis they were amazing! They were so respectful, sweet and made me feel safe. They knew how to operate it and were very friendly! I also got to enjoy a few Zumba sessions with Ivana and Paulina they were so fun! There’s many restaurants with its personnel but the ones who made it so special were the waiters Alfredo Estrada, Miguel and Gabriel. Also, every morning Mrs.Diana station of the omelettes was one of my favorites and she was so attentive and friendly! Unfortunately, I can’t give this resort a five star due to its house cleaning service. It was so awful we needed to call kind of every day for things we were missing like towels, toiletries the refrigerator wasn’t restock and the place wasn’t swept. We had also provided a time for them to come in and clean and they wouldn’t. We would come and sometimes we would find our rooms still dirty. So hopefully this resort can work on their house cleaning service for the future.
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