All inclusive

Ocean Maya Royale

Playa del Carmen 4.0

Overview

The Ocean Maya Royale hotel is located on the seafront of Riviera Maya, in the heart of the Mexican Caribbean and close to Playa del Carmen.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

320

Rooms

Maya Deluxe
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Maya Deluxe
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts

Maya Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 3 guests in the room
Maya Deluxe Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts

Privilege Junior Suite
  • 1 king bed
  • No more than 2 guests in the room
Privilege Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts
Additional details

Privilege amenities include;

  • Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
  • Welcome gift.
  • Reservations with priority seating in all a la carte restaurants.
  • 24 hour room service.
  • Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
  • Special dinner included for stays of 4 nights or more.
  • Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
  • Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
  • Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
  • Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
  • Butler Service.
  • Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included. 

Honeymoon Maya Deluxe Privilege
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Honeymoon Maya Deluxe Privilege
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts
Additional details

Privilege amenities include;

  • Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
  • Welcome gift.
  • Reservations with priority seating in all a la carte restaurants.
  • 24 hour room service.
  • Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
  • Special dinner included for stays of 4 nights or more.
  • Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
  • Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
  • Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
  • Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
  • Butler Service.
  • Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included. 

Privilege Honeymoon Junior Suite
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Privilege Honeymoon Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts
Additional details

Privilege amenities include;

  • Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
  • Welcome gift.
  • Reservations with priority seating in all a la carte restaurants.
  • 24 hour room service.
  • Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
  • Special dinner included for stays of 4 nights or more.
  • Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
  • Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
  • Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
  • Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
  • Butler Service.
  • Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included. 

Maya Superior Deluxe Garden View
  • Garden view
  • No more than 3 guests in the room
Maya Superior Deluxe Garden View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • 110 volts

Amenities


Location

Address
Carretera Federal Chetumal, km. 299, Playa del Carmen, 77710, Mexico
55 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

I can’t wait to go back.

Kristoffer P on May 23, 2024

Just finished visiting the ocean for the 8th time and again I couldn’t fault it. The rooms were spacious, the beds were big and comfortable. The rooms are left immaculate everyday by the cleaning staff. All the staff in the hotel are incredible. You can tell that they take an interest in making your holiday perfect. They will do anything to make you have an amazing time. From the moment I checked to the moment I left, I have zero complaints. I was made to feel welcome and that nothing was a problem. Another thing that amazes me every time is the staff remembering everyone’s name. The people are just so friendly and amazing, I can’t praise them enough. The food was amazing, I visited all the restaurants during my stay and ever meal was delicious. The only thing I don’t like about this hotel is leaving.

TripAdvisor users rated this property 5 out of 5

Kenddell and Carmen are fantastic!

Jake C on May 22, 2024

This is my second time staying in an H10 hotel, having previously stayed at one in Lanzarote. I can honestly say that the experience was truly exceptional. The staff were absolutely incredible. Kenddell from the experience team was an absolute gem! I've never encountered somebody with so much energy and warmth. He was welcoming from the second he met us throughout our entire stay. He knew us by name and always made an effort to come and speak with us and ask us if there was anything we needed. An incredibly entertaining person who somehow, amongst all of his personal efforts with all of the guests, managed to keep everybody collectively entertained with his amazing performances! He also did this in the blazing sun, day in and day out. I honestly don't know how he does it. Carmen from the evening buffet was also absolutely lovely. She always had a smile on her face and was always so kind and talkative. Brilliant!! Don't lose these staff members!!

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