Overview
Dive into a world of all-inclusive family fun at Royalton Splash Riviera Cancun. Amplify your afternoons at one of the largest on-site water parks in the Caribbean. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club. This new-generation all inclusive hotel offers discerning travelers a family friendly vacation experience, where guests of all ages are captivated from morning to night. There are so many ways to play in Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from 1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
1005
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- 11, 12 and 13 building
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- Units are individually decorated and may vary by unit
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 2 king beds, and 1 sofa bed, or 4 queen beds, and 1 sofa bed
- No more than 8 guests in the room
- 2 king beds, and 1 sofa bed, or 4 queen beds, and 1 sofa bed
- Maximum 8 adults
- Maximum 6 children
- No more than 8 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Amenities
Lobby
Lobby
Beach
Beach
Splash Pad
Diamond Club™ pool overview
Diamond Club™ pool
Diamond Club™ pool
Diamond Club™ pool bar
Dips Swim Up Bar
Shaken Bar and Mixology
Legends Sports Bar
Caffe Lounge
Gourmet Marché
Agave Restaurant
The Cave
Hunter Steakhouse
Smoke BBQ Restaurant
Game Up
Laser Tag
Gym
Spa
Spa
Beauty Salon
Location
Reviews
TripAdvisor Traveler Rating
Great vacation and hotel staff except for the polluted ocean and the alligator’s.
Vince S on Jan 11, 2026
Royalton Splash Cancun – Family Reunion Stay (26 Guests) We recently stayed at Royalton Splash Cancun for a family reunion of 26 people. My personal family of four have been prime members and travelled to many of the Royalton resorts over the years. Overall, we truly enjoyed our stay. The resort is very clean and well-maintained, the rooms were excellent, and the à la carte restaurants were good (though the buffet could use improvement). What really made the experience special was the staff and service. They were exceptional and deserve real recognition. A special thank you to: • Valentine, our Butler • Armando, Diamond Club Lounge bartender • Esteban, Raul, Mario, Ernesto, and Eric at the Diamond Club pool and beach bars, including the beach towel staff. Their professionalism, friendliness, and attention to detail made our trip memorable. The spa was also fantastic and well worth visiting. However, there are several issues that hotel management needs to address. The Diamond Club pool temperature was was too cold and the hot tub was at one point scalding hot, then later not warm enough. These are small but important details for guests paying for premium service. The biggest concern, however, is safety. The swamp next to the resort creates a very strong smell in the mornings and clearly contains alligators. During our stay, an alligator was seen moving from the swamp into the ocean. At that time, many guests—including our family—were in the water. We had to alert hotel staff ourselves so they could evacuate the beach. This is extremely dangerous and should never rely on guests noticing the risk first. They are not closely monitoring or do they have a safety protocol in place. It is only a matter of time before a serious incident occurs. Additionally, the water near the beach is often murky because the hotel discharge into the swamp and drains into the ocean, which raises obvious sanitation and environmental concerns. For any resort, especially a Royalton’s standard, this is unacceptable. Royalton Splash Cancun has the foundation of a great resort — beautiful property, great staff, and strong amenities — but these safety and environmental issues must be addressed immediately. Guests should never be put at risk in the ocean at a five-star family resort. I would recommend the hotel but make the guest well aware to stay away from going into the ocean. How is this acceptable for alligators to be trolling in the ocean close to all guests and polluting the ocean and allowing guest to swim in it. Royalton can do better and address these very serious and important concerns.
Falls short of five star but a solid four.
martinds56 (Ottawa, Canada) on Jan 10, 2026
This is a pleasant upscale resort with some mediocre performances which keep it out of the five-star category. Food is good, service is mostly excellent and those showers in the room are to die for. But check-in was a midnight horror, the rooms were not what we ordered and room service was awful. Still, the pools are great, the bars are busy but not demanding more than a five minute wait most times (the secret gem is the lobby bar) and most of the waiters are attentive. The splash pools are good for the kids even if they could use an upgrade but the major waterslides are so risky even my teenage grandsons shied away after hurting their back on raised edges and banging their angles on poorly designed features. All round this experience met but didn’t exceed expectations. It served as an acceptable venue for our family reunion but it won’t become the go-to place for the next one.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
