Royalton Splash Riviera Cancun
Playa del Carmen 5.0
Overview
Dive into a world of all-inclusive family fun at Royalton Splash Riviera Cancun. Amplify your afternoons at one of the largest on-site water parks in the Caribbean. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club. This new-generation all inclusive hotel offers discerning travelers a family friendly vacation experience, where guests of all ages are captivated from morning to night. There are so many ways to play in Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from 1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
1005
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- 11, 12 and 13 building
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- Units are individually decorated and may vary by unit
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 2 king beds, and 1 sofa bed, or 4 queen beds, and 1 sofa bed
- No more than 8 guests in the room
- 2 king beds, and 1 sofa bed, or 4 queen beds, and 1 sofa bed
- Maximum 8 adults
- Maximum 6 children
- No more than 8 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Waterpark
Clubhouse Kids Club
Fun for them and peace of mind for you, the Kids Club offers a supervised indoor play space for children ages 4 to 12 where they can make new friends, play games, and relax and watch cartoons, head to the activity hub - Game Up, or the playground or water park for exciting afternoons.
Game Up ($)
Jump into a world of excitement at the indoor activity hub, where you can suit up for an action-packed game of laser tag, challenge your friends to a few rounds of bowling at the on-site bowling alley, or reach for the stars at the trampoline park. You don’t have to be a kid to play like one at Game Up.
Bowling: min. 12 years old*
Laser tag: min. 12 years old*
Trampoline park: min. 4 years old*
*Must be accompanied by an adult
- Children ages: 2 to 17
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | |
| Martini Mix | Bar, Wine/martini bar | |
| Shaken | Bar, Wine/martini bar | |
| Sands Beach Bar | Bar, Beach bar | |
| Dips Swim-Up Bar | Bar, Swim-up bar | |
| Chill Swim-Up Bar | Bar, Swim-up bar | |
| Diamond Club™ Beach Bar - Services and facilities only available for Diamond Club™ guests | Bar, Beach bar | |
| Diamond Club™ Lounge- Services and facilities only available for Diamond Club™ guests | Lounge | |
| Diamond Club™ Pool Bar - Services and facilities only available for Diamond Club™ guests | Bar, Pool bar |
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Gourmet Marché | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Agave | À la carte | Mexican | Dinner | Dress code |
| The Cave | À la carte | International, Local | Dinner | Dress code |
| Grazie Italian Trattoria | À la carte | Italian | Dinner, Lunch | Dress code |
| Hunter Steakhouse | À la carte | Grill/steak house | Dinner | Dress code |
| Ma Maison | À la carte | French | Dinner | Adults only, Dress code |
| Rio | Buffet | Brazilian | Breakfast | Dress code, Exclusive to Diamond Club™ guests only |
| Rio | Buffet | Brazilian | Dinner | Dress code |
| Smoke BBQ | À la carte | Southern American BBQ | Dinner | Dress code |
| Taj | À la carte | Indian | Dinner | Dress code |
| Score Sports Bar | Snack bar | Pub & Grill | Snacks | Dress code |
| Zen | À la carte | Teppanyaki and Japanese | Dinner | Dress code |
| Caffe Lounge | Café | Coffee and Pastries | All day dining | Dress code |
| Scoops Gelato | À la carte | Dessert and Coffee | Snacks | Dress code |
| Grazie-to-go | Snack bar | Pizzaria | Lunch, Snacks | Dress code |
| Nibbles | Snack bar | American | Lunch, Snacks | Dress code |
| Chef To Go Food Trucks | Snack bar | American, Mexican | Lunch, Snacks | Dress code |
| The Winery & Culinary Experience ($) | À la carte | Chef's Table | ($), Dress code, Exclusive to guests ages 15+ |
- Rooms: 1005
- Eco-friendly hotel
- Fitness centre
- Fitness classes
- Spa
- Spa treatments available ($)
- Beach front
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Heated pools: 3
- Indoor pools: 1
- Kids pools: 2
- Lazy river: Included
- Splash pads
- Water slides: Included
- Waterpark: Included
Water sports
- Motorized watersports available ($)
- Non-motorized watersports
Other sports
- Aerobics
- Tennis courts
- Tour excursions available ($)
Other activities
- Beach activities
- Games room available ($)
- Nightly entertainment
- Multi-sport court
- Beach volleyball and soccer
- Ping pong
- Cooking classes
- Dance classes
- Trivia games
- Aquatic Olympic competitions
- Weight training
- Indoor and outdoor theater
- 24 hour front desk
- Baggage check
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)
Lobby
Lobby
Beach
Beach
Splash Pad
Diamond Club™ pool overview
Diamond Club™ pool
Diamond Club™ pool
Diamond Club™ pool bar
Dips Swim Up Bar
Shaken Bar and Mixology
Legends Sports Bar
Caffe Lounge
Gourmet Marché
Agave Restaurant
The Cave
Hunter Steakhouse
Smoke BBQ Restaurant
Game Up
Laser Tag
Gym
Spa
Spa
Beauty Salon
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.3
-
Location 4.3
-
Rooms 4.2
-
Service 4.2
-
Value 4.0
Great family getaway
jeremya19 (Bellevue, Nebraska) on Nov 29, 2025
We were very happy with this resort. The food was probably good, wouldn't say great, but was really good for all inclusive. Daniella and Allison were 10/10 for butlers, always making sure we were taken care of, and Daniella went out of her way to help us replace a damaged suitcase, she was a rockstar!!! Alex Ortiz in The Score sportsbar was also a rockstar- we had a blast with him, great attitude and went above and beyond to take care of us. All staff were great, night entertainment pretty good. Thank you Daniella, Allison, and Alex for personally enhancing our Mexican experience!!! A job well done!
Exceeded expectations
Steve S on Nov 29, 2025
My son and I spent 9 days there in late November. While its about expectations, we enjoyed our stay and felt the staff was very good and trying to make sure our experience was excellent. The food was above my expectation for an all-inclusive. The French restaurant is the highlight and definitely order the lamb and short rib. Avoid the included strip loin steak here and at all the restaurants - its tough. The Mexican restaurant was also notably good, steakhouse is good but again avoid the steak, Rio was decent, and both asian restaurants were good and the tepanaki was also entertaining. The buffets had lots of variety but keeping the diamond club morning buffet stocked with key items was a struggle late in our stay once all the US crowd arrived. Only bad meal was a lunch at the Italian restaurant. The service was excellent everywhere. One note; if you are gluten free, they have choices but if you want bread for a sandwich - the stuff they have is more like cake and bad. Activities are varied and the staff running them is engaged and happy. The app is kept up to date with activities by area and very helpful. Pool volleyball was a daily highlight for us. The waterslides are aggressive - we avoided the ones that require a helmet and found most of them scary. They have a section for the tots that is less aggressive. Three things that need attention; the pool table and cues are an embarrassment - buy some cues and fix or replace the table, they have cornhole but only 4 bags - $5 on amazon can fix that! I brought my pickleball racquet and they have a beautiful court but they make no effort to hook you up with other players... yet they have two people at the gym desk without much to do. I suspect Tennis is the same. Keep a list or set up a drop in each morning. Check in was excellent but we were in the Diamond Club... but rarely did we see people lined up to check-in. A few people stood out - Armando at the Diamond Club bar is fantastic - best Margarita I have ever had and his expresso martini also rocks. This was a great place to meet people. Juan the pool butler was very attentive and even cleaned our sunglasses daily. Things to bring: diamond club lazy river has no tubes - we brought our own. Sunscreen and an insulated cup. Big negative: the beach is nice but the water is brackish cuz of the seaweed (sargassum). This is a wide ranging problem and stretches down through Tulum - the pics you see on all the resort web sites predate this massive issue throughout much of the Caribbean.
Vacation Offers
-
Receive up to $600 USD in resort coupons with a minimum 3-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.
St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada
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