Royalton Splash Riviera Cancun
Playa del Carmen 5.0
Overview
Dive into a world of all-inclusive family fun at Royalton Splash Riviera Cancun. Amplify your afternoons at one of the largest on-site water parks in the Caribbean. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club. This new-generation all inclusive hotel offers discerning travelers a family friendly vacation experience, where guests of all ages are captivated from morning to night. There are so many ways to play in Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from 1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
1005
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request

- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request

- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request

- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- 11, 12 and 13 building
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- Units are individually decorated and may vary by unit
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request

- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request

- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)

- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)

- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)

- 2 king beds, and 1 sofa bed, or 4 queen beds, and 1 sofa bed
- No more than 8 guests in the room
- 2 king beds, and 1 sofa bed, or 4 queen beds, and 1 sofa bed
- Maximum 8 adults
- Maximum 6 children
- No more than 8 guests in the room
- Ceiling fan
- Royalton Signature rain shower
- Garment steamer
- A/C
- Hair dryer
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request





























Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Waterpark
Clubhouse Kids Club
Fun for them and peace of mind for you, the Kids Club offers a supervised indoor play space for children ages 4 to 12 where they can make new friends, play games, and relax and watch cartoons, head to the activity hub - Game Up, or the playground or water park for exciting afternoons.
Game Up ($)
Jump into a world of excitement at the indoor activity hub, where you can suit up for an action-packed game of laser tag, challenge your friends to a few rounds of bowling at the on-site bowling alley, or reach for the stars at the trampoline park. You don’t have to be a kid to play like one at Game Up.
Bowling: min. 12 years old*
Laser tag: min. 12 years old*
Trampoline park: min. 4 years old*
*Must be accompanied by an adult
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | |
Martini Mix | Bar, Wine/martini bar | |
Shaken | Bar, Wine/martini bar | |
Sands Beach Bar | Bar, Beach bar | |
Dips Swim-Up Bar | Bar, Swim-up bar | |
Chill Swim-Up Bar | Bar, Swim-up bar | |
Diamond Club™ Beach Bar - Services and facilities only available for Diamond Club™ guests | Bar, Beach bar | |
Diamond Club™ Lounge- Services and facilities only available for Diamond Club™ guests | Lounge | |
Diamond Club™ Pool Bar - Services and facilities only available for Diamond Club™ guests | Bar, Pool bar |
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Gourmet Marché | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Agave | À la carte | Mexican | Dinner | Dress code |
The Cave | À la carte | International, Local | Dinner | Dress code |
Grazie Italian Trattoria | À la carte | Italian | Dinner, Lunch | Dress code |
Hunter Steakhouse | À la carte | Grill/steak house | Dinner | Dress code |
Ma Maison | À la carte | French | Dinner | Adults only, Dress code |
Rio | Buffet | Brazilian | Breakfast | Dress code, Exclusive to Diamond Club™ guests only |
Rio | Buffet | Brazilian | Dinner | Dress code |
Smoke BBQ | À la carte | Southern American BBQ | Dinner | Dress code |
Taj | À la carte | Indian | Dinner | Dress code |
Score Sports Bar | Snack bar | Pub & Grill | Snacks | Dress code |
Zen | À la carte | Teppanyaki and Japanese | Dinner | Dress code |
Caffe Lounge | Café | Coffee and Pastries | All day dining | Dress code |
Scoops Gelato | À la carte | Dessert and Coffee | Snacks | Dress code |
Grazie-to-go | Snack bar | Pizzaria | Lunch, Snacks | Dress code |
Nibbles | Snack bar | American | Lunch, Snacks | Dress code |
Chef To Go Food Trucks | Snack bar | American, Mexican | Lunch, Snacks | Dress code |
The Winery & Culinary Experience ($) | À la carte | Chef's Table | ($), Dress code, Exclusive to guests ages 15+ |
- Rooms: 1005
- Eco-friendly hotel
- Fitness centre
- Fitness classes
- Spa
- Spa treatments available ($)
- Beach front
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Heated pools: 3
- Indoor pools: 1
- Kids pools: 2
- Lazy river: Included
- Splash pads
- Water slides: Included
- Waterpark: Included
Water sports
- Motorized watersports available ($)
- Non-motorized watersports
Other sports
- Aerobics
- Tennis courts
- Tour excursions available ($)
Other activities
- Beach activities
- Games room available ($)
- Nightly entertainment
- Multi-sport court
- Beach volleyball and soccer
- Ping pong
- Cooking classes
- Dance classes
- Trivia games
- Aquatic Olympic competitions
- Weight training
- Indoor and outdoor theater
- 24 hour front desk
- Baggage check
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)

Lobby

Lobby

Beach

Beach

Splash Pad

Diamond Club™ pool overview

Diamond Club™ pool

Diamond Club™ pool

Diamond Club™ pool bar

Dips Swim Up Bar

Shaken Bar and Mixology

Legends Sports Bar

Caffe Lounge

Gourmet Marché

Agave Restaurant

The Cave

Hunter Steakhouse

Smoke BBQ Restaurant

Game Up

Laser Tag

Gym

Spa

Spa

Beauty Salon
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.4
-
Location 4.3
-
Rooms 4.3
-
Service 4.2
-
Value 4.0
Fabulous stay at the Royalton splash
beckykelly1102 (Exmouth, United Kingdom) on May 18, 2025
Stayed here during the Easter holidays & loved every second. Beautiful & clean resort with a great atmosphere. The app to book restaurants was easy & we always got a reservation for 7:30/8pm. The restaurants were a bit hit & miss. Our favourites were Ma Maison, the Cave & Zen. Grazie was good most of the time. I think Rio is great for those that eat a lot of meat - we don’t but what we did try when we went there, was tasty. The drink choices were good & Shaken bar , made the best drinks. The sun lounger situation is real. I’ve not experienced anything like it in Mexico before. Luckily being from England & jet lagged I was awake super early so I always got a lounger by 6:15am. I made the most of being up early & watched the sunrise each day. We met so many friendly Americans & Canadians. This really was the highlight for us. So thank you to those who we met. Obviously you can’t control nature but we were lucky enough to not have seaweed for a week! It was beautiful in the water. When seaweed did wash in, the staff did their best to clear it up. I’d recommend this hotel to those that want a fun filled holiday. I didn’t even read a book as so much going on around us & new friends made. The staff were also wonderful. It’s the busiest of resorts we have visited. (This being our 5th). Over 3000 were here on one week. But the staff manage it all very well. My only tiny gripe is, I wasn’t able to watch Liverpool FC play once! ??With it being 8am kick off Mexican time, nobody was around to turn the large screen on, & the Sports bar wasn’t open either. So if you like football, you may want to find another solution to watching it. Top tip - bring Damp Rid. Best advice we were given a few years back. The packs really did suck all the moisture from the room which makes a huge difference. Anyway, if you are heading here soon, enjoy. View from Room 12729 in the video. Special mention to some wonderful employees: Ruth at the pool bar - always smiling & chatty Edgar at diamond club /grazie restaurant - fantastic chap Angel in Grazie at lunch time Daniel in ma maison Ignacio at grazie Gabriel / Grazie lunch time Anthony from Grazie lunch
Royalton Vacation
Christa S on May 17, 2025
Our stay was fantastic! No complaints from our family at all. We loved everything and we were treated amazingly by the staff. Our butlers Clarisa and Jonny went above and beyond to make sure that our stay was comfortable and we were taken care of. While everyone was super amazing to us, special shout out to Clarisa for making sure our stay was an amazing one. She is top notch and highly recommended. We will miss her. Also, special thanks for the amazing service from Omar, Miguel and Paola.
Vacation Offers
-
Receive up to $600 USD in resort coupons with a minimum 3-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.
St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada
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