Royalton Riviera Cancun
Riviera Cancun 5.0
Overview
Royalton Riviera Cancun is a modern luxury resort on the popular vacation destination of Cancun. This new-generation all inclusive hotel offers discerning travelers a family friendly vacation experience, where guests of all ages are captivated from morning to night. Offering a luxury vacation designed to surpass expectations, Royalton Riviera Cancun is a family friendly resort comprised of three distinct sections that include a lively general resort area, an exclusive Diamond Club™ section, and Hideaway, an elegant adults-only oasis.
Other fees include
- A Government of Quintana Roo environmental tax ranging from 1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
840
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Jetted tub
- Royalton Signature rain shower
- Usb charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Jetted tub
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Jetted tub
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Jetted tub
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- Kitchenette
- Seating area
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Spray grounds and slides
Clubhouse Kids Club
Children ages 4-12 enjoy innovative daily activities at the supervised kids clubs, featuring games, cartoons, and a playground.
Hangout Teens Club
Teens age 13-17 can enjoy their own space in a lounge with video games, billiards, table tennis, and free Wi-Fi.
- Children ages: 2 to 17
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | |
| Martini Mix | Bar, Wine/martini bar | |
| Tides Beach Bar | Bar, Beach bar | |
| Sands Beach Bar | Bar, Beach bar | |
| XS Disco Bar | Nightclub | Dance floor |
| Dips Swim-Up Bar | Bar, Swim-up bar | |
| Chill Swim-Up Bar | Bar, Swim-up bar | |
| Encore Swim-Up Bar | Bar, Swim-up bar | |
| Nautica | Bar, Beach bar | |
| Diamond Club™ Lounge - Services and facilities only available for Diamond Club™ guests | Lounge | |
| Diamond Club™ Beach Bar - Services and facilities only available for Diamond Club™ guests | Bar, Beach bar |
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Gourmet Marché | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Armadillo | À la carte | Tex-Mex | Dinner | Dress code |
| Armadillo | À la carte | Tex-Mex | Lunch | Dress code, Exclusive to Diamond Club™ guests only |
| Agave | À la carte | Mexican | Dinner | Dress code |
| Caribbean Grill | À la carte | Caribbean | Dinner, Lunch | Dress code |
| Grazie Italian Trattoria | À la carte | Italian | Dinner, Lunch | Dress code |
| Hunter Steakhouse | À la carte | Grill/steak house | Dinner | Dress code |
| Score Sports Bar | Snack bar | International | Snacks | Dress code |
| Taj | À la carte | Indian | Dinner | Dress code |
| Zen | À la carte | Teppanyaki | Dinner | Dress code |
| Scoops Gelato and Caffe Lounge | Café | Coffee and Pastries | All day dining, Snacks | |
| C/X Culinary Experience ($) | À la carte | Chef’s Table | Dinner | ($), Dress code, Exclusive to guests ages 15+ |
- Rooms: 840
- Eco-friendly hotel
- Fitness centre
- Fitness classes
- Salon available ($)
- Spa
- Spa treatments available ($)
- Water aerobics
- Yoga
- Beach front
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Activity pools: 2
- Indoor pools: 1
- Infinity pools: 2
- Kids pools: 2
- Outdoor pools: 4
- Splash pads
- Water slides: Included
Water sports
- Non-motorized watersports
Other sports
- Tour excursions available ($)
Other activities
- Beach activities
- Casino available ($)
- Daily activities
- Nightly entertainment
- 24 hour front desk
- Concierge
- Laundry services available ($)
- Medical services onsite available ($)
- Multilingual staff
- Tour desk
- Wedding facilities
Aerial view
Aerial pool and beach view
Lobby
Lobby
Lobby Bar
Pool
Pool
Splash Park
Kids Club
Teens Lounge
Chill Swim-Up Bar
Gourmet Marche
Agave Restaurant
Caribbean Grill
Hunter Steakhouse
Weddings
Spa
Meeting Space
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.3
-
Location 4.3
-
Rooms 4.2
-
Service 4.1
-
Value 3.9
Nice relaxing break at a good hotel.
Ross T (London, United Kingdom) on Feb 08, 2026
Hotel was excellent despite being very large and a little bit off the beaten track. Staff are exceptional. Good choice of Resterant’s and very good daytime classes for fitness. Pools are well maintained. Rooms, are very good. And enough bars that it’s not an issue getting a drink. However, If you are visiting please be aware of the following. There can be a smell from the mangrove swamp that surrounds the hotel at times, however it did not put us off. Getting sun beds are a bit of a nightmare, be prepared to get up early. The hotel does not offer a shuttle bus to cancun or playa del carmen. Taxi to both is $75 each way. Despite being all inclusive tipping (while not expected) is really a given, so make sure you have plenty of $1 bills. Most of the trips offered are quite pricey and expect long journeys. But I recommend the Cirque Du Soleil show for a night out, that was excellent in a purpose built venue.
Beautiful resort
Jeff R on Feb 07, 2026
Beautiful resort! Beach was great, good food, great service! Carlos and Ulises our butlers were the best! We will be back!
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