Sunset Vistas Beachfront Suites reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

2415 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Absolute nightmare

Justin M on Jan 30, 2025

This place is absolutely disgusting. Roaches in rooms, the cleaning staff is horrible. Shakira should be fired for uncleanliness of suits. Management has no clue what they are doing. Corporate needs to step in before this place is lost. They couldn’t even run a lemonade stand . The staff is incompetent and always makes excuses for dirty and run down rooms. Alex and Concetta are like the blind leading the blind. They have no management skills. DO NOT STAY HERE

TripAdvisor users rated this property 1 out of 5

great location cleanliness awful

David F on Jan 16, 2025

Stayed here in 2023 room was disgusting,we were offered 2 free nights to come back, we paid for 1 extra night.We did in December of 2024 ,we called the office 1 day prior to our arrival we were told we would receive special cleaning .When we entered our room the sheets had holes in them ,along with the pillowcases.No extra toiletries and the shower was obviously not cleaned ,stains on curtain ,hair on shower wall it was such a turn off, told management we wanted a refund they refered us to the GM nothing was done on there part did not receive refund,we will never stay here again which is to bad because its such a great location.

TripAdvisor users rated this property 2 out of 5

No follow up from several emails regarding our stay

Christy C on Dec 31, 2024

Issues with check in and multiple charges, trash left in room from previous guest, no toilet paper in either bathroom, roach in shower and kitchen counter, elevators out of service as well as the tiki bar and no response from motel about our stay.

TripAdvisor users rated this property 1 out of 5

Dirty and bugs…

loooooovethebeach (So. Jersey) on Dec 10, 2024

Skip this place. Needs cleaning and pest control. We stayed the weekend. Suite was not particularly clean but could have probably overlooked that if not for the roaches. Realize this area has had a rough go of it this year, but if you are open and renting rooms, it is reasonable to expect that they will be free of bugs. This place has clearly let maintenance go, and the housekeeping standards are obviously lax. Furniture and surfaces were stained and dirty (living room couch and stove surface). Stay away.

TripAdvisor users rated this property 1 out of 5

Worst maintenance ever!

Carlos D on Sep 12, 2024

I booked a weekend with my family here because of the location of being close to Madeira beach but I will not return at all. The maintenance and cleanliness of the apartment is totally disappointing, disgusting. Our bed was broken underneath. The bathroom and shower were disgusting with mold stains. The HVAC filter was 100% clogged with dirt and we got sick. Obviously no one supervises these apartments, much less the employees who do the cleaning. I do not recommend Sunset Vistas unless it is through an Airbnb rental.

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