TripAdvisor Traveler Rating

My husband and I took our boys here for a few days. The pool options/areas were great and the location on the beach as well as just a couple of minutes from St Pete beach and John's Pass were perfect!

Rooms are disgusting. Stayed here every summer for 8 years and with the prices going up THIS IS NOT WORTH IT.. black mold on the air vents.. air-conditioning didn't work the first 2 days, employees and housekeeping complain openly to you about their jobs, pool water is hotter than the temp outside, and only 7 tables w umbrellas are available at the pool, remotes don't work, rooms and bathrooms are filled w dust, floors leave your feet black just so disappointed this year. Definitely telling everyone to stay away. Especially for the prices. Ridiculous.

Great location, rooms are clean, beds are comfy. Nice pools and beach. Tiki bar and cafe a plus. I hold highly recommend this place. And would definitely stay here again. They also allow local friends and family to come visit that was a great extra for us.

Well… we have stayed at Sunset Vistas in the past and it was awesome. This time, not so much. I guess you have to get a gulf front room to really enjoy yourself. This visit I reserved a partial gulf view but could only see the parking lot. The room was not clean. The bathroom had mold in the caulking. There was hair in the tub and visibly not cleaned. The pots/pans and dishes were not clean. The pull out sofa did not have linen readily available. I called the front desk and she was kinda snappy and told me I could come get linen . I ask if it should have already been in the room and she said sometimes it’s not. I did go to the front desk and voice my concerns but there was no room for me to be moved to. Customer service is not what it used to be. I understand there is a shortage of housekeepers, I was told this upon arrival . I approached a housekeeper for toilet paper and she gave me one unwrapped roll but there was a language barrier and she seemed frustrated. I guess the search is on for a new hotel in the area. Beautiful sunsets but for what you pay the accommodations should at least be clean.

We stayed here in 2019 and had a great stay. However, the cleanliness has gone downhill dramatically since then. The sofa and dining room chairs are filthy and I would not stand on any of the carpet without shoes on. Why would you even have carpet in a beachside location? The room need a full refurbishment. The provident website has claims of extra training for cleaning with Covid protocols. This is a joke. The dirt on the skirting boards has been there weeks!! There is all sorts of old dirt behind the dresser in the bedroom. Photos attached. We wouldn’t stay here again until it has been refurbished which is a shame as it’s a beautiful location.