The Royal West Indies Condo reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.5

2342 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Negative review about owners

DaysOfTravel (Vancouver, BC) on Mar 28, 2024

I take issue with the review where a traveller complains about owners at RWI. Recently there was a family of 5 that was asked to leave because of their behaviour, which started off with a blatant disregard for other guests in the Quiet Pool and deteriorated to being threatening and abusive to staff. It had nothing do with owners and everything to do with the second scene they caused at the on-site restaurant that was witnessed by a large number of people. This type of behaviour wouldn’t be tolerated at any hotel, whether the units are individually or corporately owned. I’m quite certain owners and guests alike are happy they won’t be returning.

TripAdvisor users rated this property 1 out of 5


Sydney C (Oakville, Canada) on Mar 27, 2024

The suites are outdated but clean. There are too many owners of the units who think they own the entire resort and can do whatever they want. Management is USELESS unless you are dealing with the Operations Manager (Stephanie). I would not go back to the resort even if you paid me to stay there! Oh, and the restaurant is terrible, and the lobster extravaganza for $89 USD + mandatory gratuity is garbage. Everything is overcooked and very dry! Stay at another resort and enjoy fabulous Grace Bay beach ;-}

TripAdvisor users rated this property 5 out of 5

Royal West Indies, best location and staff

jack c (Little Compton, Rhode Island) on Mar 07, 2024

All good as usual. Been going for 10 years. Save $$ by renting a studio w botanical view. Reasonable for Turks. Beach guys Francois and Russell are the BEST. Always a smile and greeting and will help find you a chair or umbrella whenever. Also a shoutout to the restaurant , Pelican Bay. Mila the mgr. is always a big help with reservations a special table etc. Lanie and Lenny our waitresses are genuinely friendly and professional. Food good and reasonable. Will be back again next year.

TripAdvisor users rated this property 5 out of 5

Beautiful ocean front property

pteli78 (Hartford, Connecticut) on Mar 02, 2024

We had an ocean front room & what a gorgeous view! A kid friendly resort which was spot clean. We enjoyed our stay for 4 days! Can’t wait to visit again. Parking on the premises, helpful front desk, friendly staff - food was average. We had breakfast & lunch - expensive but nothing out of ordinary

TripAdvisor users rated this property 5 out of 5

Fabulous trip!!

Paradise17675899582 on Feb 23, 2024

We absolutely loved RWI Resort. Everything we needed was right there. Very relaxing vibe, great staff, excellent restaurants nearby. Hotel food was very good. We are coming back next year for sure. Kendros and Sherman were great, and we loved having use of the bikes.

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