The Royal West Indies Condo reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.5

2321 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Not what it used to be

Michael L on Sep 22, 2023

The rooms are old and need updating. The service was mediocre. The bikes they have for guest use are dangerous and in need of repair Nd when the bike breaks you are responsible. They no longer offer sailing as advertised and the overall service is not what it has been in the past. Next time will go somewhere else on the worlds nicest beach,

TripAdvisor users rated this property 3 out of 5

Meh resort, good for budget but don’t expect much

MeTravlGoodNow (Philadelphia, Pennsylvania) on Sep 12, 2023

This is a mid-grade, no-frills, low-touch resort that is fine, but not somewhere we will stay again. Pros: - fast checkin/checkout - excellent air conditioning, you won’t be hot sleeping - rooms and bathrooms have lots of space for you to put your clothes, toiletries, etc - very clean rooms - full kitchen and washer/dryer which is IDEAL in off-season when many places are not open for dinner - super nice bar tenders - good Turks-themed pizzas - excellent room cleaners - TVs w cable at night in-room - no one really bothers you, is quiet in your room (we weren’t in our room much) - daily HH 50% off all drinks Cons: -kind of trashy clientele, which congregates at the bar nightly. Seems open to the public - yikes. - idiot adults doing cannonballs in the pool during HH (why is this allowed)? - unhelpful front desk. She acts like you are annoying her when asking such questions as “where can I find a scuba shop?” - none of the things you get at a higher end resort: robes, complimentary bottled water/iced tea, no welcome punch (we were supposed to get this), no materials on places to go, book excursions, or info about the island and what to see, etc., no complimentary beach chairs, how to get to Grand Turk, getting beach towels was a PAIN, it’s one spot by the beach (not the pool) and was not convenient - not enough stations to wash sand off feet - so there is sand all over this resort - resort isn’t as kept up as it should be: broken boards, things needing repainting Overall, it’s a step up from a budget hotel but we won’t be staying here again. We need something a little higher end and better for people who are visiting for the first time.

TripAdvisor users rated this property 5 out of 5

A wonderful place to spend our honeymoon.

eliotm885 on Aug 31, 2023

The Royal West Indies Resort has been the perfect place to enjoy our honeymoon. It’s location to the beach is incredible, the pools and gardens are just beautiful. Every member of staff have been so friendly, welcoming and helpful and the rooms are so lovely and clean. We’d definitely come back and recommend to others.

TripAdvisor users rated this property 5 out of 5

A perfect place to feel safe as a Solo Traveler

Imani W (Toronto, Canada) on Jul 23, 2023

This was my second time going to Royal West Indies Resort and I really like staying there especially as a solo traveller. I have been to Turks and Caicos three times now and I gave my review before on Ports of Call Resort which is where I stayed on my first trip... I ended up staying here when I told my travel agent I wanted to stay somewhere not too large and where I'd feel comfortable on my own... and this is the place! The first time I went there was during Covid, yes I travelled when it was very difficult and I had to pay a lot of money for PCR Tests... that was in Dec. 2021 and then I went back again last August when all the restrictions were lifted because Turks and Caicos is where I experience a little bit heaven. The property is not very large but I always managed to never find the apartment where my room was lol. But once I figured out where it was in relation to the hot tub and pool, I was good from there. I like the front desk staff, they are all wonderful and I buy the bottled water from the front desk. I love love the private beach area for this resort and that soft sand is amazing. Though I'm from the Caribbean originally, I am not a real beach lover. However, when it comes to Turks and Caicos I must have at least three hours on the beach a day. Okay so, one thing I learned on the last trip is you should really feel safe on the beach, it might not seem like anyone is making note of things or keeping watch but they are. I learned this because a lady who checked out but had permission to leave her luggage and go back on the beach was there and one of the attendants came to ask her to leave the beach area. She showed them she had been staying and had permission and it was fine. But, do not be fooled... they know if you aren't supposed to be there. And that made me feel super safe. That kind lady was helping me go in the water because though I have been to Turks now three times I had a broken toe the first time, acute plantar fasciitis the second time and this time ... I was able to walk on the sand FINALLY! So, I love the beach and there are water activities though I did not do any of them. This is a smaller resort so I like that it's pretty chilled out. The food on the property is OK. They have a bar, their Greek Salad is amazing and actually worth the price. They have theme nights as well, I am often in Turks to chill so I haven't taken part in anything, but maybe on the next trip? Beach towels and chairs are part of the package at the resort, and everything is kept really clean. I used a local taxi guy to take me everywhere outside of the resort. I go into town to the other grocery store... it's still expensive like the one close to the resorts, but I could find some more down to earth grocery items. I just arrange drop off and pick up with a local taxi driver. That's sort of how I have got around on each trip. Oh I also like the washer and dryer and they provide a small box of soap powder. To be honest I have never done laundry on a vacation before, but I did on this trip... and that was great! Perfect thing to on my last night after going out to dinner. I used Trip Advisor to go to other places but my eating is very basic. I go to Shay Cafe for breakfast pretty much everyday for their omelette and smoothie, and then I treated myself to Mango Reef before I left. Everything else I ate was pretty much salads or fruit that I bought at the grocery store. I'm that economical traveller who treats myself just a bit.

TripAdvisor users rated this property 5 out of 5

Small resort in center of Grace Bay

bmantravel (Lebanon, Ohio) on Jun 30, 2023

The Royal West Indies is a smaller resort – 120 rooms in 8 buildings, only 3 stories each. They are arranged in a gorgeously landscaped strip leading to the beach. In June, it was probably 30-50% occupancy, so felt very comfortable and quiet. Never a problem to get a lounge chair at the beach or by one of the two pools. The standard rooms were large and came with full size fridge/freezer, microwave, coffee maker, toaster, and washer and dryer (w/d were not listed on the website, so happily surprised). Wifi throughout property, except beach. The resort is in the very center of Grace Bay beach between Club Med and Grace Bay Club – perfect for beach walks. It is about 3/4 mile from most of the dinning/shopping that are further west. It is only a 10-15 minute walk, but much better to walk along the beach and cut through the Ritz-Carlton than the brutal heat inland along the roads. Very quiet and relaxing.

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