Hotel

The Sands at Grace Bay

Providenciales 4.0

Overview

This gracious six-acre, four star resort is situated on famous Grace Bay Beach, 12 mile expanse of white powder sands and turquoise clear waters is considered to be one of the best beaches in all of the Caribbean. The Sands at Grace Bay offers large well-appointed suites and the perfect combination of seclusion and sophistication.

Check in

3 p.m.

Check out

11 a.m.

Rooms

114

Rooms

1 Bedroom Suite Oceanview
  • 1 king bed, and 1 queen sofa bed, or 1 queen bed, and 1 queen sofa bed
  • Ocean view
  • No more than 4 guests in the room
1 Bedroom Suite Oceanview
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Phone
  • Safe
  • TV

Amenities


Location

Address
P.O. Box 681, Providenciales, Turks and Caicos Islands
11 km from PLS airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

A Disappointing 40th Birthday Celebration at The Sands

Z B on Jan 01, 2025

We recently returned from Turks and Caicos, a trip we had eagerly anticipated to celebrate my 40th birthday. We spared no expense, hoping for a memorable and luxurious experience. Unfortunately, The Sands failed to deliver. We chose The Sands because of its reputation for being on the best beach—Grace Bay—and booked a junior suite with an ocean view. Upon arrival, we were assigned a room on the first floor with barely any natural light or ocean view. After voicing our dissatisfaction, the staff relocated us to a room in Building 1. This was far from the picturesque scene shown on the hotel’s website. Comparing the room to the advertised photos, it felt more like a garden-view room, with a distant, partial and obstructed view of the ocean. The room itself was underwhelming—comparable to accommodations we’ve had elsewhere for $100-$200 per night. For a staggering $1,000 per night (excluding meals, beverages, or additional services), we expected a significantly higher standard. Over the course of our seven-night stay, we hoped for something “special” to mark the occasion, but it fell far short of expectations. What made matters worse was the lack of accountability. We later discovered that The Sands operates as a timeshare property, which likely means the best rooms are reserved for frequent residents. While understandable, the hotel has an obligation to accurately advertise what is available to short-term guests. We booked three months in advance for a week-long stay, yet our assigned room did not match what we paid for. « Sorry, but we don’t have anything else available at this time », is the only thing we heard from the staff. I rarely write reviews, but I feel compelled to share our experience. We worked hard to save for this trip and expected something truly exceptional to celebrate my milestone birthday. Instead, it felt like a complete waste of money. At the very least, the hotel should have ensured our reserved room was available or refunded the price difference. Their failure to do so, combined with the lack of empathy or effort to rectify the situation, is simply unacceptable. We left The Sands deeply disappointed. This was not the luxury getaway we envisioned, and I would not recommend it to anyone expecting a high-end experience at this price point.

TripAdvisor users rated this property 4 out of 5

Good mid budget option on the beach

TLCLJP (London, United Kingdom) on Nov 03, 2024

We had some specific wants and Sands met the criteria so we booked via British Airways holidays. Our room was spacious and really comfortable. We were happy and would return for sure. Washer and dryer really helpful. Kitchen was great and we prepared two meals per day here and had pretty much everything we needed. Dishwasher wasn’t really reliable. Bring your own sponge/flannel as only paper towels are provided so cleaning up after meals is easier. I would recommend at least one oven tray or baking dish is provided as there is otherwise nothing to use in the oven. The screened terrace is terrific as you can eat here without worry about getting bitten or insects flocking to your food. Sofa bed in living room is not the most comfortable but our 12 year old managed. Bed in bedroom super comfortable. We were not disturbed by any noise even with a wedding party on site. We did have a blocked drain in our shower which we reported but it was never fixed. Wasn’t an issue till the last day. Gym is small but had everything we needed albeit towels were not always available. We didn’t want all inclusive so this was a great option for us to gym, swim (directly on the beach) and eat as we normally would. In terms of price this worked in our budget. Car parking was easy and appreciated. We enjoyed the drinks and nibbles with the GM one night provided to all. It was a nice touch.

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