TripAdvisor Traveler Rating

Westin Wall Centre has been our go-to hotel in Richmond for better than 2 decades. We always have a top notch consistent quality experience. Jonas is always there to welcome us back with his good nature. We have a little chat wuth him and catch up most times we stay. I’m a very early riser and really appreciate the early morning coffee service in the lobby. It’s such a treat to have hot fresh coffee that early. The mattresses and bedding are outstanding. I always have such a good sleep. Better than home. A couple years ago my wife tripped and fell in the sidewalk over on No 3 Road. She banged up her knee and elbow really bad. We made our way back to the hotel and Peter at the front desk desk jumped into action and was quick to provide towels and a taxi to the Hospital. Very quick witted and kind of him. We love ok forward to each and every stay. Thank you once staff and management for providing a consistent high quality experience year after year.

Rooms cleaned well, front desk staff very nice. Location and accommodations were better than expected. Would stay here again

Exceptional staff and service, found the staff in the restaurant especially professional. Hotel was very clean and in top condition which is hard to find these days.

Breakfast at The Apron was an absolute treat. Evelyn provided excellent service and was a great welcome to the city. Beyond the great food and service Evelyn suggested other restaurants and stores in the city. Thank you to Evelyn for a superb breakfast experience.

Lovely place! Lovely food! Lovely service - Evelyn is great! A tad bit pricy ($6 for black coffee, $8 for 2 slices of bread) but the soup tasted amazing and so did the Salmon Dutch Baby!