Avoid this hotel: unauthorized charges in your credit card
Feb 22, 2024
They got the credit card code for warrant, but when You go, they charge unauthorized amounts.
They told me there were no charges in credit card, as everything got paid, but not true.
Besides that there is no contact E-mail in the website, so You only can call them or social media
Feb 17, 2024
So many thanks to Johns’s for remembering us and being so very patient with our check in. Also at the bar Taha and Erhnham were so gracious and helpful with our wine and food selections.
Coming back in a week and looking forward to seeing them again.
Dr Thecla Schiphorst platinum elite for life and Malcom Stewart
For a “plugged-in” business traveler, this is not the place.
Feb 16, 2024
I’m writing this review for business travelers who may be like me.
If you are the kind of business traveler who, like me, spends all day in meetings/on site and comes back to your hotel, hoping to finally catch up on emails, upload those photos/files you promised to various clients,
Grab some food, a drink, and at least have a little bit of productivity at the end of your day….this is not the hotel for you.
The Wi-Fi here is frustratingly slow…like Y2K-era-AOL-dial-up-slow. It didn’t seem to follow the Marriott Standard either.
It took 4 minutes to load GMAIL.com for God sake.
My cell phone reception in this area was barely 1 bar too so joining my own hotspot, was not even an option. I thankfully, I flew out from YVR the next afternoon so I ended up checking out early just to get airport where, surprisingly, the Wi-Fi was 10 times better than what they had at this hotel. Not even kidding.
I have more trips to Vancouver for work in the future and I won’t be staying here. I just wanted to pass this message along to other business travelers who may be like me.
Feb 12, 2024
One of the best hotels I’ve stayed in in a while. Staff was very professional, helpful, and friendly. The room was spacious and clean. They had water and snacks available for us in the lobby and in the room. Excellent service through and through.
Alex and Benjamin were fantastic ! We choose to stay here when travelling as the hotel is so close to the airport.
Feb 10, 2024
Alex and Benjamin at the front desk were absolutely fantastic! They promptly asked if we needed help with our luggage and were able to find a fantastic room for us despite the fact we were several hours early for check in. The room was spacious and extremely clean! The bed was SO comfortable! Alex and Benjamin were extremely pleasant and welcoming! We will definitely recommend this hotel!