TripAdvisor Traveler Rating

Rose refreshed our room and it was perfect! She was so kind and honestly we would come back just to see her again! This hotel is lucky to have her.

The hotel room is clean and well maintained and the bed is very comfortable! Services of hotel team are very attentive snd friendly. I was really impressed with Kamen of Guest experience team. She always has a warm smile on her face and will approach hotel guests if help needed when we are confused. On the day of check out, I have reserved the hotel shuttle. Ms Carmen loaded my luggage to the shuttle all by herself without any assistance and she is a lady only!

The staff at this hotel are exceptional. The Bellman, Front Desk and Restaurant staff are consistently friendly, welcoming and helpful. The restaurant food far exceeds expectations…delicious. As a Titanium BonVoy member I stay at a lot of different hotels and this one is a favourite for the exceptional service. I highly recommend a stay here.

My stay at the Westin Wall Vancouver Airport was amazing! Angus, Alice and Ethan went beyond expectations to make me feel welcome and comfortable. I ate several meals in ‘The Apron’ and they were all exceptional. Kudos to the chef! I highly recommend this hotel! I’ll be back!!

The room was cozy. Saw Rose in the hallway and she greeted us so warmly. She asked us if he needed anything and to let her know. When we asked for extra towels she had them ready right away brought to our room so we didnt have to carry them with our luggage. Honestly would come back because of that interaction alone.