TripAdvisor Traveler Rating

Very friendly staffs, shuttle driver was very nice helping with our luggage and clean all! Will visit again soon!!

Friendly, professional, Clearly interested in creating a great stay!

We enjoyed an overnight stay at the Westin Wall Centre. Location is right in the thick of it all, near to the airport complex. The rooms are very nice, clean, and the property was clean. No club lounge available, but they did offer breakfast (very good BTW) in the main level restaurant instead of points for those with status. Parking is adjacent. Pool and hot tub are on the back of the property and indoors. Great visit.

From start to finish, our experience was amazing. The gal who checked us in gave us each a complementary drink for my 50th birthday.. Snacks and sparkling water was also placed in our room with a happy birthday message. The food in the restaurant was incredible. All the staff were very professional and friendly. Hotel is very nice and clean. Would highly recommend to anyone staying in Vancouver.

This was a very nice property with helpful, friendly staff. The pros outweighed the cons but sharing details here to help other travelers. Great beds, nice linens and towels, friendly helpful service. The hotel definitely has a higher-end, luxury feel to it. The neighborhood felt very safe and lots of fantastic Asian dining choices nearby. Parking in the garage was very convenient and close to lobby although parking fees are way too high. My room was very humid throughout the trip but they were able provide a dehumidifier which corrected the issue. I also found that the air conditioning barely got the room cool enough on lowest setting. The bedding is the typical Westin heavy down comforters so I had to request thinner blankets. We weren't there on a hot weekend so I would have excepted the AC to work better. Also, as is typical of Westin hotels, there was no small shop to purchase snacks/drinks/toiletries. I realize this is common amongst luxury hotels but it's a big inconvenience for guests - I needed hairspray but had to drive to purchase some. It's nice to be able to grab and snack and drink in the evening to bring to the room. I feel like people of all demographics would appreciate a little convenience while traveling. Personally, I'm still looking for a chain that combines the right combo of luxury + convenience. I may or may not stay again. I would be concerned about staying again and having the dehumidifiers all out of stock as the room felt quite like a steam sauna without that amenity. I may be more inclined to return in winter.