Overview
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Banff Springs hotel stands as a landmark in the picturesque alpine town of Banff, Alberta. Canada's "Castle in the Rockies," has been providing legendary hospitality to guests for more than 130 years. Fairmont Banff Springs is a year-round luxury mountain resort that offers a championship golf course during the summer, unparalleled skiing in the winter, the award winning European-style Willow Stream Spa, and authentically local dining experiences.
Resort fees include
- Unlimited internet access plus local calls.
- Shuttle service to Waldhaus Restaurant & Pub, Golf Course & Clubhouse.
- Complimentary public transportation (ROAM transit passes available).
- Local and regional transit.
- Health Club with daily fitness, yoga classes and meditation classes.
- Aquatic centre including indoor/outdoor pools and hot tub.
- Professionally guided tours including bike tours, walking tours, hotel history tours, town tours, hikes on local trails and mountains, stargazing and snowshoeing.
- Family, Recreational and Cultural programs including movie nights, trivia, bingo, scavenger hunts, paint nights, family fun, Bavarian curling, ice skating, live music and holiday special events.
- Ping pong and pool at the Canadian Bowling and Entertainment Centre.
- Tennis courts – includes racket and Skill & Drill nights (summer).
- Complimentary access to the Whyte Museum.
- Resort fee in effect for arrivals as of November 1, 2022
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
739
Inclusions
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Room service ($)
- TV
- 1 queen bed
- Mountain view
- No more than 2 guests in the room
- 1 queen bed
- Mountain view
- Maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Room service ($)
- TV
- 1 king bed
- Resort view
- No more than 2 guests in the room
- 1 king bed
- Resort view
- Located on floors 4 to 5
- Maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Bathroom with shower only
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Room service ($)
- TV
Fairmont Gold Amenities include:
- Private Lounge exclusive for Gold Guests
- Continental Breakfast in Lounge
- Afternoon canapés & full-service bar
- Dedicated Fairmont Gold Manager & Personalized Service
- Windows that open for fresh mountain air
- Complimentary newspapers and personalized wake-up calls
- Selection of DVDs, CD, books and games to enjoy at your leisure
- Private Check-In
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Room service ($)
- TV
Amenities
Exterior
Exterior
Golf
Gym
Pool
Spa
Salon
Vermillion Room
Waldhaus Pub
Location
Reviews
TripAdvisor Traveler Rating
Incredible setting and service, but room size and value fell short for the price
Jedi1984 (Sydney, Australia) on Dec 30, 2025
We stayed at the Fairmont Banff Springs over Christmas as a special luxury treat after a long year of work, travelling from overseas for the stay. We split our Banff time between another hotel and the Fairmont, checking in here specifically for Christmas before returning to our original accommodation. There’s no denying the hotel itself is incredible. Visually and in overall feel, it’s exactly what you expect. Fine dining, beautiful Christmas setups, retail, casual takeaway food options, and absolutely stunning views of the snow-covered mountains. We stayed for three days and didn’t leave the property once because everything you could need was there. Food and beverage was excellent across the board. Rundle Bar was a standout and a fantastic place to sit with a drink and people-watch. We also dined twice at the buffet on Christmas Eve and Christmas Day. The food was genuinely impressive, though it was extremely busy and staff were rushed off their feet, which meant some waiting for drinks and follow-ups. The service overall was very strong. Staff were friendly and attentive, including at check-out, where taxis were heavily backed up. The hotel arranged to drive my partner and me to our next location in a personal car, which I thought was outstanding service. Housekeeping were also lovely. As they were working on Christmas Day, we left a larger tip that morning as a small thank you, and I left notes during our stay and returned to thoughtful replies, which was a really nice personal touch. As it was Christmas, we woke on Christmas morning to a stocking filled with treats hanging on our door, and there was a welcome holiday message waiting on the bed at check-in. Nightly turndown service was excellent, and it was genuinely nice returning to a room that felt freshly serviced again each evening. The spa experience was another highlight. It’s adults-only, calm, and beautifully set up. The mineral pool, spas, and outdoor hot tub on a -26°C snowy day was unforgettable. The spa facilities, change rooms, lockers, and food and drink offerings were all exceptionally well done. That said, there were some significant drawbacks that ultimately impacted the experience for me, particularly given the price point and the fact this was meant to be a special Christmas stay. The room was extremely small. Opening even one suitcase was difficult, and with two suitcases it became a game of Tetris just to move around the room. The bathroom was also tiny, with no bench space for two people, meaning toiletries had to be kept on the small bench under the TV in the main room. For the price we paid, I would expect a walk-in shower rather than a bathtub-and-shower setup. For a luxury hotel, I also expected a higher standard of room finish. There was a random piece of wood fixed above the window, with visible screws drilled into it, which felt out of place. We also couldn’t locate an elevator servicing our section of the hotel, meaning we had to wheel our suitcases up stairs to reach our room. I also booked the behind-the-scenes history tour, which had been recommended to me, and it was unfortunately a major disappointment. The host arrived late, appeared rushed, and largely read from information displayed on walls. The tour lasted around 45 minutes, visited only two locations, and ended abruptly. I expected far more depth and access given the reputation of the hotel. Writing this review genuinely pains me. I wanted a perfect Christmas experience, and while many elements were exceptional, I left feeling disappointed for what we paid. My honest recommendation would be to stay elsewhere that fits your budget and still enjoy what the Fairmont does best. You can book restaurants, bars, the spa, and facilities in advance without staying onsite, and you can also visit the Fairview Lookout for incredible photos of the hotel. You’ll still experience the magic without the premium accommodation cost.
Christmas at the Castle - a magical stay
Eileen D (San Francisco, California) on Dec 30, 2025
Christmas at the Castle was MAGICAL! We stayed at the hotel during the holiday week, and everything felt so festive and homey. From before check-in, the service was top-notch. We worked closely with the concierge team on several pre-visit arrangements, which were all executed flawlessly. A special shout-out to team member Don Mooney for the incredible time and care he took with me on the phone, providing recommendations to make our family's holiday time in Banff special. All the staff we encountered during our stay were equally friendly and professional, and the dining throughout the hotel was top-notch. We especially loved the Rundle Bar with its live music, cozy fireplace, and beautiful views. We did have a few issues with our room (#340). The bathroom was uncomfortably small. The toilet was just inches from the wall in front, making it practically unusable. Additionally, it became very warm and stuffy in the evenings, making it difficult to get a good night's sleep. We look forward to visiting again as a family, either to experience the summer in Banff or to return during the very special holiday season. Thank you for making our first Christmas away one to remember!
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