Active Advisories
Annual maintenance has begun at Crown Paradise Club Cancun and there will be some interruptions. The maintenance program includes work on furniture, bathrooms, air conditioning and kitchens, and general painting.
Restaurants and bars will be worked on as per the below schedule:
September 1 – 13: La Palapa Restaurant
September 17 – 30: Kids and Baby Paradise
October 1 – 11: La Piazza Restaurant
October 13 – 18: Restaurant Waynes Boots
October 20 – 25: Sans soucis Restaurant
October 27 – November 1: Fishermans Restaurant
November 3 – 8: Los Gallos Restaurant
November 10 – 15: Trafalgar Bar
November 17 – 19: Fujiyama Snak
November 20 – 29: Collage y Jetix
All efforts will be made to minimize any impact to guests during this time.
Overview
This is the ultimate Cancun oceanfront beach resort-perfect for both families or adults because there's something for everyone, including children's activities, tennis, spa facilities, elegant and casual eateries and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
617
Inclusions
- Daily activities
- Round-trip airport transfers
- Family water park; restrictions apply
- Daily shuttles to marina Aqua World (three times, one way from Hotel to Aqua World)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Mini-bar
- Rollaways available at extra charge
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Mini-bar
- Triple bunk bed
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- Bottle of sparkling wine and fruit basket on arrival
- Access to the Crown Club Lounge for a full American breakfast
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle bed
- Ocean view
- No more than 7 guests in the room
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 7 guests in the room
- Two level units
- Two full bathrooms
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
Amenities
Aerial view
Aerial view
Beach
Pool
Pool
Waterpark
Waterpark
Indoor Pool
Zipline
Fitness Centre
Kids Club
Wayne Boots Restaurant
Sans Soucis Restaurant
La Palapa Restaurant
Los Gallos Restaurant
La Piazza Restaurant
Fisherman Restaurant
Fujiyama Restaurant
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
Room Service Questioned The Quantity I Ordered ?
Rhonda M on Dec 14, 2025
There isn’t a Room Service Menu in the room. Room service takes 45 minutes or less to arrive from the time of ordering. I found it off putting the person who took my order Questioned How many people are staying in the room. He misunderstood my order quantity and thought I asked for 3 Smoked Salmon Cream Cheese Bagels. And so what if I did want 3! The portions are small. When the order arrived these were mini bagels. I didn’t like his question of the amount. I am glad it was clarified and corrected and nothing went to waste but he could have repeated the quality back from my order and the mistake would have been politely corrected. Besides I may have wanted 3 to eat later or I could have a healthy appetite. I don’t like to complain but proper etiquette goes a long way considering what I paid for all inclusive. My overall review is room service is great and the food is pretty good. Small portions are nothing to question. I am a small female weighing 115lbs lol I’m not going to break the food bank any time soon. This is a 3 Star Resort. The servers and workers are absolutely 5 Star! If you want something delicious order The Spinach and warm Goat Cheese Salad. Excellent!
Great Young Family Experience
KimberleyC526 on Dec 13, 2025
Super resort for young families. Very clean pools/rooms and common grounds. A large carte restaurants were very good. Lots for young children to do besides the obvious pool time. Super staff.
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