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Overview
This is the ultimate Cancun oceanfront beach resort-perfect for both families or adults because there's something for everyone, including children's activities, tennis, spa facilities, elegant and casual eateries and more.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
617
Inclusions
- Daily activities
- Round-trip airport transfers
- Family water park; restrictions apply
- Daily shuttles to marina Aqua World (three times, one way from Hotel to Aqua World)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Mini-bar
- Rollaways available at extra charge
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, and 1 bunk bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Mini-bar
- Triple bunk bed
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- Bottle of sparkling wine and fruit basket on arrival
- Access to the Crown Club Lounge for a full American breakfast
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle sofa bed
- Ocean view
- No more than 7 guests in the room
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 7 guests in the room
- Two level units
- Two full bathrooms
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Safe
- TV
Amenities
Accessibility
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Each evening, kids of all ages can enjoy the different nightly themed shows, and include favorites like Barney, The Little Mermaid, Shrek, and more. Other evening entertainment shows feature special themed acts.
Baby Paradise Program
Kid's Paradise Program
Age ranges
- Children ages: 3 to 12
Bars and entertainment
- The Nitro Club - open every night from 6.00 p.m. to 2.00 a.m. A very special place for everyone, the family can enjoy dancing together until 11.00 pm and savoring a non-alcoholic drinks
- Nightly Shows at the Yumik Theater starting at 8:30 pm
| Type | Amenities | |
|---|---|---|
| Crown Club Lounge | Bar, Lounge | |
| Club Caribe Pool Bar | Bar, Swim-up bar | |
| Las Brisas | Bar, Pool bar | |
| La Concha | Bar, Pool bar | |
| Beach Bar | Bar, Beach bar | |
| Lobby Bar | Bar, Lobby bar | |
| Trafalgars Bar | Nightclub |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Sans Souçi Restaurant (adults only) | À la carte | French | Dinner | Reservations required |
| Los Gallos Restaurant | À la carte | Mexican | Dinner | Reservations required |
| La Palapa Restaurant | Buffet | International | Breakfast, Dinner, Lunch | |
| Fisherman's Seafood Restaurant | À la carte | Seafood | Dinner | Dress code, Reservations required |
| Fujiyama Restaurant | À la carte | Asian | Lunch | |
| Wayne's Boots | À la carte | Grill/steak house | Dinner | Reservations required |
| La Piazza Restaurant | À la carte | Italian | Dinner | Reservations required |
| Midway Stop Snack | Snack bar | International | Snacks | |
| Tutuch Snack | Snack bar | International | Snacks | |
| Tea Time | Café | Coffee and Pastries | Snacks |
Facilities
- Rooms: 617
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 4
- Water slides: Included
Golf
- Driving range: on site ($)
- Mini golf: on site
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Cinema with popcorn
- Pro shop
Shops and services
- Business centre available ($)
- Concierge
- Dry cleaning available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking
- Tour desk
- Wedding facilities available ($)
Beach
Pool
Pool
Waterpark
Waterpark
Tennis Courts
Zipline
Fitness Centre
Kids Club
Wayne Boots Restaurant
Sans Soucis Restaurant
La Palapa Restaurant
Los Gallos Restaurant
La Piazza Restaurant
Fisherman Restaurant
Fujiyama Restaurant
Wedding Facilities
Location
Reviews
Nice hotel rubbish food
lyndseyboro (Middlesbrough, United Kingdom) on Jul 04, 2022
Hotel was lovely, rooms nice and clean, staff were amazing just the food was absolutely vile, the worst food I’ve had in the hotel, I think this hotel caters more for South Americans and Mexicans, nearly every English person thought the same.
Not much shade
nckwrdu on Jul 04, 2022
Not that impressed. Calling for dinner reservations was annoying since my family likes to sleep in. No shade at the pool. Ground was actually burning my feet. Buffet was average. Staff didn’t use gloves handling food. Bed was hard as a rock. No shower pressure. Italian restaurant was very good. The staff was always nice and helpful, Daily activities were hard to find posted. Tough to find coffee at certain times.
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