All inclusive

Crown Paradise Club Cancun

Cancun 4.0

Overview

This is the ultimate Cancun oceanfront beach resort-perfect for both families or adults because there's something for everyone, including children's activities, tennis, spa facilities, elegant and casual eateries and more.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

617

Rooms

Standard Ocean View Rooms
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 5 guests in the room
Standard Ocean View Rooms
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Safe
  • TV

Standard Plus
  • 1 king bed, and 1 bunk bed
  • Ocean view
  • No more than 5 guests in the room
Standard Plus
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Safe
  • TV

Crown Club Suite
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Crown Club Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Safe
  • TV

Family Paradise Suite
  • 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle sofa bed
  • Ocean view
  • No more than 7 guests in the room
Family Paradise Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Safe
  • TV

Amenities


Location

Address
Blvd Kukulcan 18, 5 Hotel Zone, Cancun, 77500, Mexico
15 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

3 out of 5

Sonny W on May 18, 2024

For our recent 3-night family vacation, overall, I would rate this resort a 3 out of 5. The location is excellent, situated right on the beautiful beaches of Cancun. And the staff were friendly throughout our stay. However, there were several significant issues that detracted from the experience. The most glaring problem was the lack of adequate air conditioning throughout the property. It was extremely hot and humid inside the restaurants, our room, and all indoor common areas. The A/C seemed to not be working properly or unable to handle the heat and humidity. We were quite uncomfortable much of the time. There were also consistent long lines and waits at the front desk and for the elevators. Waiting in line became a frustrating part of each day. The Wi-Fi was virtually unusable, with speeds under 1 mbps. While the staff members were friendly, they unfortunately did not follow through or fulfill any of the service requests we made during our stay. Getting issues resolved was challenging. As for dining, the buffet food quality was below average. However, the restaurants on-site were just average in terms of food quality. Nothing particularly impressive for an all-inclusive resort. The location and friendly staff were high points. But the lack of air conditioning, long waits, poor Wi-Fi, unfulfilled requests, and mediocre food outweighed the positives. For the price of an all-inclusive resort, we expected a smoother, more comfortable experience overall. While Cancun's setting is beautiful, this particular resort has some operational issues to improve upon.

TripAdvisor users rated this property 3 out of 5

Not too happy

hermiztilden (West Bloomfield, Michigan) on May 17, 2024

If you have been to Cancún before and liked it I would not really recommend this resort. Rooms are outdated, not too friendly and pictures are false.

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