Active Advisories
Crown Paradise Club Cancun will be undergoing annual maintenance beginning September 20, 2021 with an expected completion date of December 4, 2021. Kids Paradise will be closed from September 20 to October 2, 2021, the Kids Paradise activities program will continue as normal and take place in the main activity pool. The Restaurants and Bars will be closed for maintenance on a rotating schedule from October 4 to December 4, 2021, when a restaurant is closed the menu will continue to be offered at an alternate restaurant, please see hotel front desk for full details. All efforts will be made to minimize any impact to guests throughout the project.
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
This is the ultimate Cancun oceanfront beach resort-perfect for both families or adults because there's something for everyone, including children's activities, tennis, spa facilities, elegant and casual eateries and more.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
617
Inclusions
- Daily activities
- Round-trip airport transfers
- Family water park; restrictions apply
- Daily shuttles to marina Aqua World (three times, one way from Hotel to Aqua World)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Mini-bar
- Rollaways available at extra charge
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, and 1 bunk bed
- Ocean view
- 1 king bed, and 1 bunk bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Mini-bar
- Triple bunk bed
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- Bottle of sparkling wine and fruit basket on arrival
- Access to the Crown Club Lounge for a full American breakfast
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle sofa bed
- Ocean view
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 7 guests in the room
- Two level units
- Two full bathrooms
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Rollaway bed (on request, $)
- Safe
- TV
Amenities
Accessibility
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Each evening, kids of all ages can enjoy the different nightly themed shows, and include favorites like Barney, The Little Mermaid, Shrek, and more. Other evening entertainment shows feature special themed acts.
Baby Paradise Program
Kid's Paradise Program
Age ranges
- Children ages: 3 to 12
Bars and entertainment
- The Nitro Club - open every night from 6.00 p.m. to 2.00 a.m. A very special place for everyone, the family can enjoy dancing together until 11.00 pm and savoring a non-alcoholic drinks
- Nightly Shows at the Yumik Theater starting at 8:30 pm
| Type | Amenities | |
|---|---|---|
| Crown Club Lounge | Bar, Lounge | |
| Club Caribe Pool Bar | Bar, Swim-up bar | |
| Las Brisas | Bar, Pool bar | |
| La Concha | Bar, Pool bar | |
| Beach Bar | Bar, Beach bar | |
| Lobby Bar | Bar, Lobby bar | |
| Trafalgars Bar | Nightclub |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Sans Souçi Restaurant (adults only) | À la carte | French | Dinner | Reservations required |
| Los Gallos Restaurant | À la carte | Mexican | Dinner | Reservations required |
| La Palapa Restaurant | Buffet | International | Breakfast, Dinner, Lunch | |
| Fisherman's Seafood Restaurant | À la carte | Seafood | Dinner | Dress code, Reservations required |
| Fujiyama Restaurant | À la carte | Asian | Lunch | |
| Wayne's Boots | À la carte | Grill/steak house | Dinner | Reservations required |
| La Piazza Restaurant | À la carte | Italian | Dinner | Reservations required |
| Midway Stop Snack | Snack bar | International | Snacks | |
| Tutuch Snack | Snack bar | International | Snacks | |
| Tea Time | Café | Coffee and Pastries | Snacks |
Facilities
- Rooms: 617
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 4
- Water slides: Included
Golf
- Driving range: on site ($)
- Mini golf: on site
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Cinema with popcorn
- Pro shop
Shops and services
- Business centre available ($)
- Concierge
- Dry cleaning available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking
- Tour desk
- Wedding facilities available ($)
Beach
Pool
Pool
Waterpark
Waterpark
Tennis Courts
Zipline
Fitness Centre
Kids Club
Wayne Boots Restaurant
Sans Soucis Restaurant
La Palapa Restaurant
Los Gallos Restaurant
La Piazza Restaurant
Fisherman Restaurant
Fujiyama Restaurant
Wedding Facilities
Location
Reviews
Husband and wife family on holiday
Maryellenkeenan on Sep 18, 2021
Me and my wife was in the French restaurant and my wife’s 3 carat diamond ring got dirty so she put it in a little glass of cola but we got up and left the restaurant within two minutes we came back and the waiter denied the ring been in the glass so we checked everywhere and then the waiter laughed at me and we called the manager and all security they did have not have any remorse respect or understanding from me and my wife treat us like rubbish absolutely disgraceful the worst experience the worst hotel please do not take your family to this hotel it should be closedown corruption they’re selling drugs at the reception Cvbnnnmm
I live you Cancun!!!!!!!!!
ma4felde (Denver, Colorado) on Sep 17, 2021
Great stay! Hanz was awesome ????????. Best activities during the day in the pool. All fantastic staff. Love this place and would come back again. Love Hanz and Salatiel!!!!; Thank you for a wonderful and relaxing week. Couldn't have asked for a better staff to attend to all of our needs
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