Active Advisories
Please note: Crown Paradise Club Cancun will be undergoing annual maintenance in the coming months.
The following scheduled maintenance program for all restaurants will take place from September 17th to November 29, 2024. This maintenance includes work on furniture, bathrooms, air conditioners, kitchens, and painting in general. During the restaurant closures, their menu will be offered in an alternate restaurant.
Kids Paradise, Baby Club and Aqua Park – September 17-28, 2024
La Palapa Restaurant – September 30 - October 12, 2024
La Piazza Restaurant – October 14-19, 2024
Wayne's Boots Restaurant – October 21-26, 2024
Sans Souci Restaurant – October 28 – November 2, 2024
Fisherman Seafood Restaurant – November 4-9, 2024
Los Gallos Restaurant – November 11-16, 2024
Fujiyama Restaurant – November 18-20, 2024
Collage Bar – November 21-23, 2024
Trafalgar Bar – November 25-29, 2024
All efforts will be made to minimize impact to guests during this time.
Overview
This is the ultimate Cancun oceanfront beach resort-perfect for both families or adults because there's something for everyone, including children's activities, tennis, spa facilities, elegant and casual eateries and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
617
Inclusions
- Daily activities
- Round-trip airport transfers
- Family water park; restrictions apply
- Daily shuttles to marina Aqua World (three times, one way from Hotel to Aqua World)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Mini-bar
- Rollaways available at extra charge
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Mini-bar
- Triple bunk bed
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- Bottle of sparkling wine and fruit basket on arrival
- Access to the Crown Club Lounge for a full American breakfast
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle sofa bed
- Ocean view
- No more than 7 guests in the room
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 7 guests in the room
- Two level units
- Two full bathrooms
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
Amenities
Aerial view
Aerial view
Beach
Pool
Pool
Waterpark
Waterpark
Indoor Pool
Zipline
Fitness Centre
Kids Club
Wayne Boots Restaurant
Sans Soucis Restaurant
La Palapa Restaurant
Los Gallos Restaurant
La Piazza Restaurant
Fisherman Restaurant
Fujiyama Restaurant
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
Wonderful family vacation!
cayllaharvey on Sep 02, 2024
Absolutely loved our stay at the Crown Paradise Club! The amenities, staff and the shows were amazing! We will definitely be coming back ??
A really enjoyable time from UK family of 4
Passport17764655162 on Sep 02, 2024
Before we went, the reviews we looked at made us feel a little anxious, but having spent 2 weeks there, we all had a great time. We are from UK, 2 x adults and 2 x 10yr olds. We stayed in a standard room. They are pretty basic but did the job. The mini bar in room is restocked daily - 2 Modelos (lager) 1 x Pepsi/diet, sprite, Fanta orange equivalent and 1 x bottle of water per person. They had small iron and ironing board. I'd take a travel washing line with me if went again, as you cant hang clothes from the balcony. Also take some clothes wash, to wash clothes in sink, in a bottle, as the hotel laundry is expensive. Remember you are in mexico for the next bit, it's not going to be the same food you get in UK, so don't expect it!! The buffet was perfectly fine. Breakfast has plenty of fruit and cereal. You can get fried eggs and omelette to order , but there are scrambled eggs, sausages etc from main buffet. There are cold meats and cheeses, all sorts of bread and fruit juices. There are traditional Mexican dishes of course, tortillas, beans. Lunch was again fine, hot chicken, pork, fish, with vegetables, rice etc there are sandwiches made up (make your own if necessary) pasta, chips every other day (snack bar has them every day) Evening meals varied themes daily- mexican, fish, etc. Again, remember, buffet food for 2 weeks will get 'samey' wherever you go! The a la carte restaurant were all good. There is a fish one, bbq grill type one, mexican, and Italian. (Also a French but for adults only) You have to book the fish and bbq grill via a QR code you get on arrival. The rest just turn up for. You book from 0800, we had no issues booking at that time, if you book post 0830, may miss a slot or get a really early/late one. We ate in one of these 7 nights out of 14 through choice, not because couldn't get in. There is bar by pool, and one in lobby. All serve branded spirits and modelo beer, with normal soft drinks. They do a selection of go to cocktails or order what you like. Snack bar by pool also, serves burgers, hot dogs, chips, tortilla crisps, salad, chicken nuggets. There is a swim up, adults only pool also. Entertainment team tried so hard and were generally funny and good. The shows are a bit of fun - don't expect West End! Pool games and stretching, aqua fit were good. Could probably do with a bit more for my kids age range...... they cater for younger with separate pool but as they grow up and get too 'cool' for kids pools, they need something else! The air con in rooms is fine, often very cold. The restaurants are all lovely and cool - lobby can get warn and humid but again, it's mexico do what do you expect!! Sea is quite choppy all the time, small sandy beaches (used to be wider but recent hurricanes changed it all) but lovely to walk up. Get the Uber App for travelling around. These Taxis are far cheaper and although there are some political issues between private hire /Uber (much like UK) We used them lots and had no issues. We also used buses a lot. They are $20mx ($1us) per person. The hotel zone is marked every 500mts and the marker forms part of address. Example, Crown Paradise is 18.5km marker. You can get bus to marker 1km for same price. Then pay again to come back. As example, The boat trips harbour to Isle Mujares is marker 6km. You just stick arm up to get a bus and they stop!! We did trips to Xcaret (expensive but a great day out) Isle Mujares - catamaran trip to island. Ventura Park- just up the road via Uber. Great water park, with Go Ape type activities, and other stuff. Things I'd do if went again: Take more Mexican $ (pesos) Instead of all US $. You get better value with pesos as dollar exchange rates vary in shops etc. Take more clothes wash and wash line. Use the local supermarkets more than hotel shops. They are short Uber ride/bus for best supermarkets (in main old town). To summarise, we had a great 2 weeks there. Staff were all very friendly, whether you tipped or not. Doesn't have to be loads if tipping, $1us/$20mx seemed perfectly fine.
Vacation Offers
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Receive up to $200 USD in resort credit coupons with a minimum night stay at select all-inclusive Crown Paradise Hotels in Mexico.
Puerto Vallarta, Cancun
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