Overview
This is the ultimate Cancun oceanfront beach resort-perfect for both families or adults because there's something for everyone, including children's activities, tennis, spa facilities, elegant and casual eateries and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
617
Inclusions
- Daily activities
- Round-trip airport transfers
- Family water park; restrictions apply
- Daily shuttles to marina Aqua World (three times, one way from Hotel to Aqua World)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Mini-bar
- Rollaways available at extra charge
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Mini-bar
- Triple bunk bed
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- Bottle of sparkling wine and fruit basket on arrival
- Access to the Crown Club Lounge for a full American breakfast
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle bed
- Ocean view
- No more than 7 guests in the room
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 7 guests in the room
- Two level units
- Two full bathrooms
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
Amenities
Aerial view
Aerial view
Beach
Pool
Pool
Waterpark
Waterpark
Indoor Pool
Zipline
Fitness Centre
Kids Club
Wayne Boots Restaurant
Sans Soucis Restaurant
La Palapa Restaurant
Los Gallos Restaurant
La Piazza Restaurant
Fisherman Restaurant
Fujiyama Restaurant
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
Great for families
frederic080990 (Saint Hippolyte, Canada) on Jan 18, 2025
Great hotel for families, old but well maintained, kids club is awesome the big slides too. Food is good but lacking salt everywhere. Buffet is simple without too much stuff but everything is good, hot and no one gets sick there. Playa and pools are great. Good surveillance all over for the kids, we had no problem leaving them to the kids club. Little refresh’s are needed here and there but the staff does a great job. We had lot of fun. Rooms are simple but effective, who goes there to stay in the room anyway. Mabe 1 more open bar at night could be good cause the waiting was a bit long. Was missing a cigar/alcohol store and mabe a place or two to sit and enjoy a cigar at night. Would recommend this hotel anytime, it was well worth the price we paid!
Lovely visit
Lauren H on Jan 18, 2025
You get what you pay for! This hotel is officially 3 star I believe and I think it deserves the rating. Rooms are basic but have what you need. Breakfast and lunch buffet are nice, the pizza was a little undercooked mind you. Dinner in the buffet wasn’t nice but this is down to individual taste, I just couldn’t find anything I liked. There are a lot of pork dishes and I don’t like pork. The main downside for me was the queuing for breakfast. The main buffet restaurant is packed and it isn’t big enough for the size of the hotel. We noticed on the last day that the convention centre also serve breakfast, we went over there and there was a small queue and not as many options for food. Booking other restaurants on the resort for dinner was easy, 8am on the website. I can see how in busier months it may be hard to secure a table. We enjoyed our stay and will definitely be back in Cancun in the future, perhaps even back at this hotel.
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