Overview
Just two kilometers from Willemstad, this beachfront all-inclusive resort looks out over the sparkling Caribbean Sea and lush mangrove forests. Local museums, UNESCO World Heritage sites, and shopping are within a 15-minute drive. Guests can enjoy onsite restaurants, an outdoor pool, and event space.
Guests at The Rif at Mangrove Beach Corendon have the following added perks:
- Access to theme restaurants at Mangrove Beach Resort
- Access to Aquapark at Mangrove Beach Resort
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
384
Inclusions
- Daily activities
- Round-trip airport transfers
- Welcome drink for adults and children
- Refreshing face towels
- Welcome cards in all suites
- Priority check-in lounge on site for Hilton Honors guests
- All taxes
Rooms
- 1 king bed
- No more than 3 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Bathroom with shower only
- 24 hour room service
- A/C
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- TV
- Private balcony
- Bathrobes available on request
- 1 king bed
- No more than 3 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Bathroom with shower only
- 24 hour room service
- A/C
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- TV
- Private balcony
- Bathrobes available on request
- 1 king bed
- No more than 3 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Bathroom with shower only
- 24 hour room service
- A/C
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- TV
- Private balcony
- Bathrobes available on request
- 1 king bed
- No more than 3 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with shower only
- 24 hour room service
- A/C
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- TV
- Private balcony
- Bathrobes available on request
Amenities
Aerial
Lobby
Lobby
Pool
Beach
Beach
Beach
Cabanas
Mondi Cafe
Otrobanda restaurant
Otrobanda restaurant
Maya restaurant
Maya restaurant
Sofra restaurant
Sofra restaurant
Sunset Bar
Fitness Center
Fitness Center
Outdoor Fitness
Juliana Bridge
Cat House
Chess
Playground
Location
Reviews
TripAdvisor Traveler Rating
Unacceptable Experience from Start to Finish – Not One Star
betha809 on Dec 12, 2025
Honest review of our deep dissatisfaction with our recent 10-night stay at your hotel in October/November. Unfortunately, the experience was profoundly disappointing from the moment we arrived, and it fell far below the standards expected—especially from an establishment bearing the Hilton name. Arrival Experience After travelling for over 10 hours from the UK, we were met with an incredibly poor welcome. There were no welcome drinks, no cold towels, no air conditioning, and no staff assistance with luggage. The wait at reception was excessively long, and the absence of basic hospitality set a very negative tone for the entire stay. Staff & Customer Service The overall standard of customer service was shockingly inadequate. Reception staff appeared untrained and uninterested in resolving issues. Each time we sought assistance, we received the same unhelpful responses: “nothing is on your notes” or “we have done everything to help”—despite no action being taken. Throughout the resort, staff were consistently disengaged, often choosing to chat among themselves rather than attend to guests. Their lack of professionalism was evident; at one point, I witnessed a guest tip a staff member who did not even acknowledge the gesture with a simple “thank you.” We dealt with two managers and one guest relations manager during our stay. The first manager did not log or report our issues at all. The other managers offered only superficial apologies rather than solutions, which did nothing to improve the situation. Restaurant & Dining The dining experience was unacceptable. The restaurant was unclean, understaffed, and disorganized. Staff provided no assistance—when I asked for a spoon while feeding my baby, I was simply pointed toward the buffet. Additional issues included: • Drinks machines frequently out of order • A shortage of clean glasses and cutlery • Dirty or uncleared tables • Repetitive, low-quality food • Inability to secure reservations at most restaurants • Buffet hours that are entirely unsuitable for families, particularly the 7 p.m. dinner start time Room Service & Accommodation Housekeeping was essentially nonexistent. Our room was not serviced for an entire week until a manager visited to observe the state of the room—only because the broken air conditioning unit was leaving our bed and clothes damp. Even then, the “cleaning” consisted solely of remaking the bed with the same damp sheets. Bins were left full, dirty dishes remained, no clean towels were provided, and the room was still far from acceptable. We ultimately had to be moved late at night because the bed was soaked. Additionally, some of our family members found half-consumed cans of drink in their mini-fridges, and our shower had small black insects, which was extremely unhygienic and distressing, especially bathing our baby!!! Resort Maintenance & Facilities The resort grounds were poorly maintained. Glasses and leftover food were left around the pool areas, with no staff regularly cleaning or attending to guests. Bar queues were unnecessarily long due to understaffing, and only two slides in the waterpark were operational. The overall atmosphere was lifeless, and the entertainment options were minimal and uninspired. Complaint Handling We raised multiple verbal and written complaints throughout our stay. We were assured that improvements would be made, yet it is clear from ongoing reviews—and our own experience—that this is not happening. As paying customers, we should not have to chase basic service or repeatedly remind staff of their responsibilities. Their resolution- we were offered was wholly inadequate: one night refunded, and claims that we received an upgrade, a cabana(which was not offer to us nor did we have this), and a late checkout— which the late checkout appeared to be standard for all guests. This hotel is failing both its customers and the Hilton brand. The lack of staff training, poor hygiene, absence of customer service, and inadequate management oversight make this property somewhere we would never consider returning to—and strongly advise others to avoid.Hilton should be ashamed to have their name associated with such a poorly run establishment. Basic service, cleanliness, and professionalism are not optional—they are fundamental expectations that were not met on any level.
False advertising
lmom16 (Grand Rapids, Michigan) on Dec 11, 2025
I guess you will have to go to the website to see what was advertised. For some reason, I can’t get those pics to load. They show a quiet pool surrounded by nothing but lush greenery. Less than 1/3 of the so-called swim up private garden rooms are actually private. Most of them are overlooking this less than beautiful parking garage. Fully lit fully active 24 hours a day. Shame on Hilton for allowing this to have their name on it. Read the other reviews. This property is lacking. The management answers bad reviews as if they are going to take any of the feedback into consideration, but many of these problems are still ongoing. Here are some examples: I asked for a hairdryer and for something disgusting that was stuck to my curtain to be removed, and neither one of those things happened. The room wasn’t completely clean- there were items remaining from the previous guests. The device at the restaurants is beyond slow, and some of the staff obviously hate their jobs. However, the truly worst thing was the fact that we paid MORE than the standard rate for a “private terrace” with a “garden view” and had the worst possible view in the entire place. If we had paid the standard rate we could would have had a view of the pool. I’ll take that all day over a parking garage.
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