Overview
Hilton Garden Inn Kauai Wailua Bay boasts a beautiful beachfront location on scenic Wailua Bay, where the famous Wailua River meets the Pacific. Conveniently located on Kauai's east coast, this hotel is a short drive to Kapaa town. Guest rooms offer a great selection of in-room amenities including complimentary Wi-Fi, microwaves, mini-fridges, coffee makers and spectacular views of the ocean or gardens.
Resort fees include
- High-Speed WI-FI Internet
- Local & Long-distance Telephone Calls
- Use of Coolers, Towels, and Beach mats available at the Concierge Lounge
- 2-hour Bike Rental
- 24-hour Fitness Center Access
- Access to Safety Deposit box located at the Front Desk
- 2 for 1 golf at Hokuala Kauai’s Ocean golf course
- Hawaiian Cultural Sunrise on Monday, Wednesday, & Friday
- Weekly cultural activities
- *Daily Resort Charge and inclusions are subject to change without notice and restrictions may apply.
Check in
3 p.m.
Check out
11 a.m.
Rooms
216
Inclusions
Rooms
- 2 queen beds, or 1 king bed
- Garden view
- No more than 4 guests in the room
- 2 queen beds, or 1 king bed
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Microwave
- Mini fridge
- Smoke-free
- Black-out curtains
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- TV
- 2 queen beds, or 1 king bed
- Ocean view
- No more than 4 guests in the room
- 2 queen beds, or 1 king bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Microwave
- Mini fridge
- Smoke-free
- Black-out curtains
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- TV
Amenities
Lobby
Business Centre
Beach View
Breakfast table
Welcome water station
Lobby Area
Front Desk
Courtyard View
Bar area
Pool
Lobby Seating Area
Location
Reviews
TripAdvisor Traveler Rating
Huge potential due to new GM Marc B.
Es K on Jan 07, 2026
Hilton HQ should focus on the amazing potential of this property with the BEST beach access at Lydgate. Their contract staff for hula & ukulele lessons and tiki bar are friendliest compared to front desk (I.e., front line). I have returned as both a Hilton Gold & Silver membership and have travelled to over 89 countries to experience all brands of hotel chains. Only after my 5th visit to this property have I seen improvements since the oversight of newly appointed GM Marc B. E.g., fumigation, window washing. lobby tuck shop, furniture & smart tv updates etc. I have seen Marc be “hands on” with guests. His listening skills are impeccable. He will do minor tasks like hand out towels for guests waiting in line. An experienced leader SEES clients. This property needs focus on rejuvenating their front line staff at check in and also $$$ investment needed to save the dire situation with roaches in addition to old infrastructure requiring replacements / maintenance. If Hilton cares about their brand they would throw a “life jacket” in form of $$$ investment towards proper nurturing of this property to its full potential and glory. A re-training effort on “customer first” would shift the client engagement to a more focused and effective approach to gain guests’ trust for return visits (reducing need for sales). Much more can be done to gain a 5 star Hilton experience ?????? S.S.K.
Neglected Property Needs Lots of Help
whateverta (Bryce, Utah) on Jan 05, 2026
The staff are lovely, but there are simply nowhere near enough of them. The front desk seems to only ever have a single person working, even at the busiest times. The property is run down. Lots of little things that don't work, that are just in the borderline of worth complaining about to seek a resolution: Poor lighting in our cottage, made worse by the fact that the blinds are missing the draw cord, so we couldn't open them for natural light. An air conditioner that *sort if* worked. A "trade in yesterday's pool towel for a new one" system, but there's never anyone there to trade with, because the one person working is helping a long line of customers at the desk. (Trying her best.) Everything is very dark...pathway between cottages and main building could use some lights. (Subtle would be fine, but it's *dark*). The dining options are mid. The tiki bar is kind of hidden and feels like an afterthought. (Again, the staff are friendly and doing their best, but the space is neglected and the offerings are just quick pub grub. Breakfast in the lobby "restaurant" wasn't bad. But it wasn't anything special. Some of the decor is beautiful, as though Hilton spent a lot of money 50 years? ago when they built it, but most of it is just kind of run down. The place needs a major renovation and a lot more staff.
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