Overview
Hilton Garden Inn Kauai Wailua Bay boasts a beautiful beachfront location on scenic Wailua Bay, where the famous Wailua River meets the Pacific. Conveniently located on Kauai's east coast, this hotel is a short drive to Kapaa town. Guest rooms offer a great selection of in-room amenities including complimentary Wi-Fi, microwaves, mini-fridges, coffee makers and spectacular views of the ocean or gardens.
Resort fees include
- High-Speed WI-FI Internet
- Local & Long-distance Telephone Calls
- Use of Coolers, Towels, and Beach mats available at the Concierge Lounge
- 2-hour Bike Rental
- 24-hour Fitness Center Access
- Access to Safety Deposit box located at the Front Desk
- 2 for 1 golf at Hokuala Kauai’s Ocean golf course
- Hawaiian Cultural Sunrise on Monday, Wednesday, & Friday
- Weekly cultural activities
- *Daily Resort Charge and inclusions are subject to change without notice and restrictions may apply.
Check in
3 p.m.
Check out
11 a.m.
Rooms
216
Inclusions
Rooms
- 2 queen beds, or 1 king bed
- Garden view
- No more than 4 guests in the room
- 2 queen beds, or 1 king bed
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Microwave
- Mini fridge
- Smoke-free
- Black-out curtains
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- TV
- 2 queen beds, or 1 king bed
- Ocean view
- No more than 4 guests in the room
- 2 queen beds, or 1 king bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Microwave
- Mini fridge
- Smoke-free
- Black-out curtains
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- TV
Amenities
Lobby
Business Centre
Beach View
Breakfast table
Welcome water station
Lobby Area
Front Desk
Courtyard View
Bar area
Pool
Lobby Seating Area
Location
Reviews
TripAdvisor Traveler Rating
Great location but very dated property ; spacious rooms but some are very dark; poor service from front desk
ronk828 (San Diego, California) on Dec 03, 2024
Location - probably one of the best assets of this hotel . Located immediately south of Kapaa, this hotel is a short drive to many restaurants, and is located perfectly for sightseeing in different parts of the island - 1 hr drive to haena state park (for kalalau trial) , and 1.5 hr drive in the other direction to kalalau lookout in Waimea canyon area Property - reasonably nice beach nearby , 2 small swimming pools on site . It’s an ok property , just very dated , and extremely poor designed location for certain staircases . A renovation/ update is in order. Rooms - very spacious, but old , and some ground level rooms are very dark . I was assigned room 2131, which I did not care for . Room is dark, even with all the curtains open in the middle of the day. I killed one cockroach in the room during my stay, and saw a little lizard crawling on wall inside room - but then again, this is Hawaii - I won’t blame the hotel for the “wildlife” in my room Service - here is why I only gafe this place 1 star rating . Stayed here in Sep 2023, and again last week . Both times around , the reception from the staff at the front desk was lukewarm, and acted like they didn’t care about their guests. I know I should not whine about not getting upgrades , but I thought it was quite odd that twice in a roll, I got assigned undesirable rooms as a diamond member. One day into the stay, I got one of those (presumably automatic) texts from hotel , asking how my stay was. I replied that I was not too fond of my room , and guess what ? There was no reply from the hotel staff at all. If anyone from the hotel management is reading this , please work on training front desk staff to provide better customer service. Restaurant- breakfast was average , but two of the restaurant staff deserved recognition. I appreciate Evelyn greeting us warmly every morning as we approached the restaurant check in desk, and our server Joanne was hardworking and friendly .
Excellent location and amazing Concierge service by Courtney.
Roopa D on Nov 30, 2024
Totally enjoyed staying in this hotel. Great location, ambiance, excellent restaurants and amazing concierge- Courtney. Courtney, went over and beyond in helping us find the correct activities for us to explore in Kauai and made our visit extremely memorable.
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