Overview
The Fiesta Americana Mérida rises up at the intersection of Mérida's two most important avenues: Colon and Paseo Montejo. The hotel is adjacent to the shopping mall, a business center and the South East Industries Club which operates through membership. Its convenient location allows guests to reach the airport in 25 minutes and seven minutes from downtown, where guests can learn the colonial heritage of the city, listen to the Yucatecan trova notes and sample the typical dishes.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- All taxes
Rooms
Amenities
Location
Reviews
Strongly to be avoided
DaGama80 (Germany) on Dec 06, 2025
This hotel is one of the worst I ever had. The rooms are depressingly dark and dated. On the Reception floor, there are roaches in the bathroom - not sure about my actual room yet (let’s wait for the dark hours ;-)). But the worst thing are their attitude towards guests and severe noise problems. I had called them before my Reservation to find out what I need to do to get a quiet room as I had read in the reviews that there might be noise problems and as I am a very shallow sleeper. They did advise me not to book a master suite as those are mainly going to the street, I should go for a Junior suite and ask for an “internal view”. So I did. I did write them again about this and did even call them five days before arrival to remember them about it. And at Check In I was telling them again that I need a very quiet room. All the time they were assuring me that I would have “internal view” and that this would fill my needs for a quiet night sleep. And in fact, I got a room with view of the pool. At first they wanted to give me one at ice level with the kids running around at the pool. Some might see this and easy access to the pool. For me, it’s a severe lack of privacy if anybody can run directly in front of my window. They did agree to give me a room on the second floor then.. But guess what? In front of the very thin and badly isolated windows of my rooms is such a loud noise of some AC aggregates that I at first thought, it’s a super noisy construction site. It was completely out of my imagination that their own technique would generate a noise hell for guests. When I did call and tell them about the problem, they knew immediately what it was. So they for sure get a serious amount of complaints about that. But hey - why to invest in some modern technique not bringing 70 db in front of the guest rooms, if you can just keep running down your Hotel as welll? Of course they did not have a room to change to - which makes logical that the guy on the phone who promised to get back to me after speaking to his supervisor just had me hanging on for several minutes to never come back in the line…
Not a 4 star hotel
Go37806580382 on Dec 03, 2025
The AC didn’t work properly, the room didn’t have a refrigerator, the restaurant service was awful, the room was clean. Outdated building.
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