Active Advisories
The Royalton Saint Lucia and Hideaway at Royalton Saint Lucia have announced a phased renovation program beginning August 4, 2025, and continuing through to February 2026. All enhancements have been carefully scheduled in rotation to minimize disturbance and ensure that services, amenities, and the overall guest experience remain uninterrupted.
Guestrooms
A staged refresh of guestrooms will take place across both resorts, with work progressing in carefully planned phases.
Elevator Improvement Project – Update
The elevator enhancement initiative at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort—featuring the full replacement of four elevator units—has been rescheduled due to circumstances beyond the resort’s control. The next phase will now occur January 5 to February 13, 2026.
During this period, guest movement will continue to function smoothly, supported by operational service elevators, escalators, and service stairs. Resort teams will be available to provide personalized assistance and accessibility support as needed.
Dining & Bars
With 8 dining venues and 9 bars across the two properties, all food and beverage outlets will remain open. Only one venue will undergo enhancements at any given time.
Common Areas
Updates to the Convention Center, Entertainment Theater, Diamond Club™ lounge terrace, and guest restrooms will be completed gradually, with no impact on daily services.
Outdoor Amenities
Enhancements to select outdoor areas—including the Hideaway beach zone, water sports desk, and pool cabanas—will be carried out in stages. Cabanas will be updated one at a time overnight, ensuring availability of remaining units. All pools and beach areas will remain fully accessible throughout.
The resorts will section off work areas and strive to minimize any impact to guests. All amenities and services not included in the renovation schedule will continue to operate as usual.
Overview
Discover Hideaway at Royalton St. Lucia, the perfect place to open yourself up to an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBed™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. Hideaway guests are promised elevated privacy and a premium butler service plus extras which include afternoon hors d’oeuvres, exclusive á la carte restaurants, and personalized beach bags.
Adults only 18+
Other fees include
- Saint Lucia Tourist Accommodation Fee
- $6.00 USD per adult/per night (includes taxes) and $3.00 USD per teen (12-17)/per night
Check in
3:00 p.m.
Check out
12:00 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Concierge Service
- Personalized check-in and check-out
- Afternoon hos d'oeuvres served poolside
- Exclusive infinity pool and beach menu
- Fresh cold towels
- Lens cleaning service
- Exclusive bar and beach area with waiter service
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Jetted tub
- Seating area
- 24 hour room service
- A/C
- Coffee maker
- Concierge service
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Rain Shower
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Jetted tub
- Seating area
- 24 hour room service
- A/C
- Coffee maker
- Concierge service
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Rain Shower
Amenities
Lobby
Armadillo restaurant
Calypso Restaurant
Dorado Seafood Restaurant
Gourmet Marche
Gourmet Marche
Grazie Italian Trattoria
Grazie Italian Trattoria
Zen Restaurant
Dips Pool Bar
Hideaway Bar
Martini Mix Bar
SCORE Sports Bar
Pool Cabanas
Garden Gazebo
Wedding
Location
Reviews
TripAdvisor Traveler Rating
An Unforgettable Stay at Hideaway Royalton St. Lucia
Sara L on Dec 27, 2025
Our stay at the Hideaway Royalton in St. Lucia was nothing short of exceptional—truly a dream vacation from start to finish. Every detail was handled with such care, making our experience unforgettable. A huge highlight of our trip was our butlers, Darnell and Marissa. They went above and beyond in every possible way, anticipating our needs before we even had to ask. From seamless reservations to thoughtful touches throughout our stay, they made us feel completely taken care of and so special. Their professionalism, warmth, and attention to detail truly elevated our entire experience. The service across the entire resort, especially on the beach, was outstanding. Staff were always attentive, friendly, and supportive, ensuring we were comfortable and relaxed at all times. The grounds were immaculate, beautifully maintained, and the resort itself is absolutely stunning. Our room was spotless and very well cared for, making it a perfect place to unwind after a day in paradise. We upgraded to the Diamond Club, and it was 100% worth it. The added perks, exclusive areas, and elevated level of service made our vacation feel luxurious and stress-free. The food was amazing—every meal was delicious, fresh, and beautifully presented. And the beach… wow. The sand, the water, the views—everything was breathtakingly beautiful. It truly felt like paradise. We cannot recommend the Hideaway Royalton St. Lucia enough. If you’re looking for a luxurious, relaxing getaway with top-tier service and stunning surroundings, this is the place. We are already dreaming about coming back!
Multi-day AC failure + very poor service recovery
jeffreyrQ7654IY on Dec 23, 2025
We chose Royalton Saint Lucia expecting a luxury experience, but unfortunately our stay was dominated by a serious air-conditioning failure and poor staff response. Our Diamond Club room had no working air conditioning for roughly four days. In St. Lucia’s climate, this made the room extremely hot and humid — worse than being outdoors — and we could not sleep overnight on at least one occasion. The most concerning part was how the situation was handled. Overnight, the front desk was unresponsive, and when I went down to ask for assistance, the desk was unattended and the staff member was asleep. No fan was proactively offered, and communication was minimal. When management finally addressed compensation, the offer was a flat $150 credit, which we were told applied regardless of whether a guest lost one day or multiple days. When I asked to speak with the Diamond Club manager, he arrived late to the meeting and dismissed our concerns, stating that most guests were satisfied. When I disagreed, he accused me of raising my voice instead of addressing the issue. We also encountered billing errors. We were incorrectly charged for an extra spa service. The front desk refused to correct their own mistake and sent us to the spa, which confirmed the charge was wrong. Even after that, the front desk initially claimed they could not remove the charge. The situation was eventually corrected, but only after wasting vacation time and arguing over an error that was not ours. The resort itself is attractive, but service recovery and guest care were deeply lacking. A multi-day AC outage, poor overnight responsiveness, dismissive management behavior, and billing issues made this a very disappointing experience. I would think carefully before booking if reliability, accountability, and respectful guest service are important to you.
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