Overview
Discover the excitement of Downtown Toronto’s Entertainment District, steps from the business and financial district and all that makes the city a vibrant destination. With easy access to the Metro Toronto Convention Centre, you can also explore the CN Tower, Rogers Centre, Royal Ontario Museum, and Princess of Wales Theatre. Enjoy the fashionable shopping and dining scene within walking distance of our hotel.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
394
Inclusions
Rooms
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Complimentary Bottled Water
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Room service ($)
- TV
- Hyatt Grand Bed®
- Soft & Hard Pillows
Amenities
Front Desk
Bar
Event
Gym
Location
Reviews
TripAdvisor Traveler Rating
Nice location for so many events.
luv0ldstuff (Toronto, Canada) on Jan 10, 2026
As a loyal Hyatt member. Pro's; lovely clean hotel with a fantastic location , Modern clean rooms ( thank you housekeeping -great job ). Warm welcoming Staff. Starbucks on location A+. Elevators are fast and modern. Whole lobby looks new. Underground ( easy to use ) parking. Cons; As Hyatt member I was disappointed in a few things; Tried to charge me $40 for parking when it is $18 on the app ( exact same parking spot ) / My Hyatt points didn't seem to mean much; paid almost full price but wasted 9000 points. Their well advertised Hotel restaurant was closed, Why advertise fine dining if you're closed before the theatre opens on a Friday Night. Basically it was a lovely weekend in Toronto except for the Pizza we ended up eating before the theatre show.
Top notch customer service
Marnie M (Pincourt, Canada) on Jan 09, 2026
I cannot fault the hotel for the experience we had. We stayed a weekend as we had theatre tickets. The location was phenomenal! Many restaurants nearby and an easy walk to the theatre and attractions nearby, including the CN Tower. Check in was super easy and the front desk were very accommodating. They charged me an extra $10 for an upgraded room so I could have a quiet stay. It didn't end up that way. The first night there was a party in the room beside us. I waiting till 2am before calling the reception. They had security on the floor within minutes and the party was dispersed. When I woke up, there was an email from the Manager apologizing for the inconvenience and removed the parking charges from my account. I went to reception the next morning to thank them and was advised that the guests were checking out and it shouldn't be a problem that evening. The next evening there was another party in the room on the other side of me. I didn't wait this time and called down to reception at midnight and again, it was dealt with immediately. And they compensated with a free breakfast. The hotel is not responsible for the behavior of other guests but I have to commend them for the swiftness it was handled and the compensation offered for the inconvenience. The hotel was more than apologetic and their customer service was top notch. I would gladly stay here again without hesitation. Every staff we encountered went above and beyond. Well done!
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
