Overview
Discover the excitement of Downtown Toronto’s Entertainment District, steps from the business and financial district and all that makes the city a vibrant destination. With easy access to the Metro Toronto Convention Centre, you can also explore the CN Tower, Rogers Centre, Royal Ontario Museum, and Princess of Wales Theatre. Enjoy the fashionable shopping and dining scene within walking distance of our hotel.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
394
Inclusions
Rooms
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Complimentary Bottled Water
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Room service ($)
- TV
- Hyatt Grand Bed®
- Soft & Hard Pillows
Amenities
Front Desk
Bar
Event
Gym
Location
Reviews
TripAdvisor Traveler Rating
Will be returning!
Jarome L on Dec 13, 2025
After arriving late after a delayed flight, I was warmly welcomed by the host, and served an excellent meal. I particularly enjoyed the breakfast and dinner in-room dining experiences. My 3 nights were a wonderful stay and I'll like be returning for future visits to the city.
Predatory $1200 for basic room cancellation
xtine2385 (Miami, Florida) on Dec 09, 2025
The worst hotel experience I’ve ever had. I was traveling with my two small children and, due to a fatal road accident on our route fro the USA, we were unable to reach the Hyatt hotel on time. I cancelled the reservation as soon as it was clear we couldn’t safely arrive—well within a time frame that would have allowed them to resell the room. The room was booked using a free night award, but Hyatt still charged me $1,200 for a single basic room night. Absolutely outrageous. When I refused to pay this predatory fee, they responded by cancelling my loyalty account entirely. I’ve never experienced anything so customer-hostile. Charging $1,200 for a cheap room booked on points—during an emergency no less—should be illegal. Shame on you, Hyatt. CUSTOMER BEWARE: Do not stay at this hotel. They will take advantage of you the moment something goes wrong.
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