TripAdvisor Traveler Rating

I booked this hotel as a solo trip to the coast. I will honestly say this was one of my favorite hotels I’ve ever been to. I was greeted right away during check-in with Henry. He advised me that I had been upgraded and I was now situated on the top floor. He provided me with a delicious salted caramel cookie as a welcome gift. I had also inquired about getting some distilled water for my CPAP machine to which Henry had no problem, giving me a bottle I went upstairs and was blown away at the room is absolutely stunning. It was located on the corner facing the harbor and towards the Vancouver Lookout, I was able to watch the sea bus going in and out, as well as the loading and unloading of the cargo ships at Port. The room itself was clean and very well maintained. It is evident that the housekeeping staff take excellent pride in their work after unpacking and a full day of travel. I elected to check out the stock and supply restaurant located just off the lobby. I was greeted by a wonderful female server. Sorry I did not catch her name, but I elected to sit at the bar. Gordon was tending the bar that evening and really won the extra mile to get to know me. I enjoyed a couple glasses of wine and the Nashville popcorn chicken bites. Gordon was great at his job not only making me feel welcome and chatting with me but several all their guests at the same time all seated at the bar. I ended up meeting a friend later that evening and returned back for a few more drinks Gordon wasn’t the only bartender I had the pleasure of meeting. I also got to meet Ray then the following afternoon who made a killer spicy margarita. Any of the staff I interacted with were great from the door people ensuring I had an umbrella for my rainy morning, walks the housekeeper who clean and refreshed my room to the front desk, agents at checkout, making sure I had everything and even helping me access the shortcut to the waterfront sky tune station. Everyone was absolutely amazing.

Worst hotel we’ve ever been to. Room was very small, our wheelchairs won’t fit. Parking garage was equally disgusting, you never know where the exit is. Come to find out we had to take the elevator which was outside and we needed a key which they never provided us with. Don’t waste your money staying there!

This property is well located for events at the Convention Center. It is also very close to the train station and the subway line to the airport. My room was a 1 bedroom suite that was genuinely a suite -- two distinct rooms with a small hallway connecting them. The property would benefit from some refurbishing. The furniture in the living room part of the suite was showing its age and one the three elevators was out of service for most of my visit. These are minor blemishes, but a modest investment would improve this hotel. The staff were consistently helpful (including the doormen on the two doors to the property who would open the door each time I arrived or departed).

We arrived after our cruise ship docked at 9 AM. Thankfully, Delta has an option for early check in for this reason. We got into our room, and I took a 2 hour nap. The bed was the most comfortable on the entire two week trip! Room was exceptionally clean and comfortable. We met Joanna outside the room, and she could not have been more pleased that we were there. She was the person keeping the room clean and comfortable! She was a great ambassador for the hotel. The bar in the lobby was great, had cold, local beer. The porters in the lobby can hold bags if you don’t need to leave when you checkout, and they give good directions for around town. Hotel is a quick two minute walk to the train to the airport, which is very convenient for flying out of YVR. Great stay.

We are at Delta Marriott hotel and we really enjoy our stay here. Staff is very friendly and great service and location. We had a small issue for room service but was promptly rectified by Andrea. We mostly stay at Marriott hotel as we are members.