TripAdvisor Traveler Rating

First time in Barbados and we chose this hotel, as we had known other people that stayed here. Our room was clean and tidy, spacious and modern. We had a good time and some of the staff were lovely, some were very rude. I guess you cannot please them all! I wasn't keen on the food, and we ended up going out to eat a fair few times during our stay. However, the beach is beautiful, the sunsets are breathtaking, we even saw some turtles and sting rays when we went out on a boat. Overall, it was ok. Comfortable beds, comfortable stay but there are nicer hotels on the island for better quality. Like a travel lodge by the beach!

Worst hotel been to, food rubbish, no beach it’s all rocks! Room ok, put it at one star, went with virgin and they said was lovely hotel, we have travelled all over the world and told her what we expect so don’t choose virgin! Was expecting luxury but didn’t get it

Shockingly bad hotel. Very cheap and run down, decoration and furniture. Plastic. Staff (most) not helpful or friendly. Had to move hotel after a couple of days and thank god we did. The food was not good. The only thing that was nice was the beach, but the sun loungers were old.

Clearly Crystal Cove is 'marmite' for many! However, that doesn't matter now as is closed for a refurb; something it definitely needed in several places like the bedrooms. My wife and I had a great time and enjoyed many aspects. Every meal was good, 99% of the people were lovely, great little beach, good West coast location, and good drinks. The place has a traditional design and style to it, and we like that over something more modern. No point mentioning the rooms as they are (and needed to be) gutted; but I knew this when we booked in late December. However, everything was clean - even if the chest of draws were falling apart, it was spotless. So, I would definitely return as it is likely to be lovely when it reopens, and is far superior to Waves where we stayed a year ago.

Avoid at all cost! Trust the reviews the hotel really schitt’s creek! Previously stayed at the Tamarind and Waves prior so a regular at the hotel chain and this has let the chain down! From being served undercooked foods, having food poisoning. Disgusting rooms, food service being provided with leaks above your head. There is absolutely no excuse ! This ain’t a hotel with “Caribbean Charm” this hotel is horrendous. Stayed in the Tamarind 3 months before it closed for refurbishment and service was excellent so staying here a few months before refurbishment and having such a poor experience the “due for refurbishment” is no excuse for the dive we paid ££££ to stay in. Sadly the experience was so bad that I’d never return to Crystal cove ! Don’t waste your money, trust the reviews and book elsewhere ! Plenty on the island !