Overview
The all-inclusive Occidental Costa Cancún is located beachfront and offers views of the Caribbean Sea. This Mediterranean-style resort features 358-rooms, four restaurants, a lobby and beach bar, a 24-hour snack bar, a swimming pool, a fully-equipped fitness center, a spa, a kids club, daily activities and nightly entertainment, and more. Take in the sun along the crystal-clear waters and white sands of Playa Linda or further explore the sites of Cancun including its legendary night.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
358
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
Amenities
Exterior
Grounds
Lobby
Lobby Bar
Pool
Beach
Beach
Beach Bar
Restaurant
Restaurant
Restaurant
Gym
Location
Reviews
Worst hotel ever
Lance L on Apr 27, 2024
My stay at the Occidental Cancun was one of the most disappointing experiences of my life. Where do I even begin? Let’s start with the food. The quality was abysmal; it tasted like it had been sitting out for days, and I ended up with a severe case of food poisoning that ruined several days of my vacation. I couldn’t even enjoy the beautiful surroundings because I was stuck in my room, sick as a dog. And when I tried to bring it up with the staff, they were dismissive and unapologetic, as if it was my fault for expecting decent food. But the food wasn’t the only issue. The service was appalling. It seemed like the staff couldn’t care less about the guests. They were slow, rude, and seemed annoyed whenever you asked for something. It felt like I was inconveniencing them by being there. And don’t even get me started on the noise. Every night, they blasted music through speakers that were so loud, I could hear it in my room as if I was standing next to the DJ booth. It was impossible to get any rest until they finally turned it off at 11pm. And even then, the noise from other guests partying in the halls went on until the early hours of the morning. But the worst part? Someone broke into my room in the middle of the night. I woke up to find a stranger rifling through my belongings. I was terrified. When I reported it to the hotel, they acted like it was no big deal and brushed it off, offering no apology or compensation for the violation of my privacy and security. Overall, my experience at the Occidental Cancun was a nightmare. I would never recommend this hotel to anyone. It was a complete waste of money and ruined what was supposed to be a relaxing vacation.
Amazing experience at Occidental Costa Cancun
jhonrL5276QU (Aruba) on Apr 27, 2024
We had a great time at the hotel, great food options in the various restaurants. We especially enjoyed the Mexican and Italian redtsurant. Chef Miguel A. Bautista and the kitchen staff went above and beyond for me and my wife's special pasta alla vodka dinner, that he customized for us. We are forever grateful to Chef Miguel. A huge thank you to you! The hotel was right next to the xcaret ferry pickup and drop off, where we took the ferry to Isla Mujeres, public transportation is fast, easy, and always available right in front of the hotel. The tours can be bought on property, no need to buy online. Great service. We had an absolute great experience over all, and highly recommend this place.
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