Overview
The all-inclusive Occidental Costa Cancún is located beachfront and offers views of the Caribbean Sea. This Mediterranean-style resort features 358-rooms, four restaurants, a lobby and beach bar, a 24-hour snack bar, a swimming pool, a fully-equipped fitness center, a spa, a kids club, daily activities and nightly entertainment, and more. Take in the sun along the crystal-clear waters and white sands of Playa Linda or further explore the sites of Cancun including its legendary night.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
358
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
Amenities
Exterior
Grounds
Lobby
Lobby Bar
Pool
Beach
Beach
Beach Bar
Restaurant
Restaurant
Restaurant
Gym
Location
Reviews
TripAdvisor Traveler Rating
Food was TERRIBLE, service just as bad
Tayler A on Dec 20, 2025
We didn’t know food could be this bad. The buffet was absolutely disgusting and the snack bar was shockingly worse. I don’t even know what else to say…. Snack Bar: Pizza? Horrendous Burritos? Umm is the meat even cooked? Taquitos? Where is the filling….? Drinks? Watered down to nothing Buffet: Burger - inedible “Fajita” bar - a joke Salad bar - awful Rice - dry Lentils - legitimately haven’t tasted something worse in my life On top of the nasty food, the staff seems miserable. We are beyond disappointed and cannot express how much of a waste of money this experience has been
AquaWorld - JJ (Juan Jose), Scuba Diving
Charles C on Dec 16, 2025
We stayed at 2 Occidental resorts, precisely because Occidental Costa is smaller in scale, so we looked for other activities/excursions and had the pleasure of meeting Juan Jose (JJ) - AquaWorld in person. 1. Very fluent in English - a rarity skill amongst locals. Evidence of his many practice from studying and customer interactions. It's human nature that people only listen to the voice with the most clarity and resonates. 2. Sales skills - Most cancun salesman are usually pushy in soliciting customers along with brain dump information, don't care what you're looking for and just looking to make a sale. JJ Juan Jose was the complete opposite providing crystal clear (+ humorous) explanations on the water activities, the pricing model of Aquaworld packages, and helping us craft a plan according to our interests and budget. Very structured and patient in answering our questions, asking his own questions to see what our needs are, and not rushing to make a sale (extremely rare in Cancun). 3. Trip arrangement skills - notably most travellers to Cancun are short on time to do as much excursions as possible, and JJ went above and beyond in taking our personal plans into account in re-arranging the schedule to fit in a scuba dive. Very honest about whats doable vs. not, once again a rarity in Cancun. 4. Diving Knowledge - despite JJ was not the instructor who gave us the lesson, but his tips and insights made it much better and easier to anticipate the lesson & actual dive. Miguel the lessom instructor was very helpful too. 5. Passion in his job - turning his passion into a career is a luxury in life that not many can do, and sounded like JJ overcame many obstacles to get to his current stage, and I truly hope others can also recognize his euthansim, passion, and effort to his job and his attitude in life. To us it wasn't just a sale, we made a friend! 6. Final advice - if you have no idea about scuba diving or any of the water activities in Cancun, and doing online research is a lot of work, finding JJ at Occidental Costa / Aquaworld can ease up the entire process, not to mention the chat with him was fun. The 2 tank dive we did was a life changing experience, all thanks to JJ recommending it!
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