All inclusive

Occidental Costa Cancun

Cancun 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

The resort sits on 400-metre white sand beach, opposite one of Isla Mujeres. This beautiful resort boasts a privileged beachfront location, with magnificent facilities for family holidays. The hotel specializes in 24-hour All Inclusive accommodation, with a range of choices for guests of all ages. 

Other Fees: 1.65 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

358

Rooms

Double Room
  • 2 double beds
  • Garden or Pool View
  • No more than 4 guests in the room
Double Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Safe
  • TV

Double Room with Terrace
  • 2 double beds
  • Garden or Pool View
  • No more than 4 guests in the room
Double Room with Terrace
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Safe
  • TV

Double Ocean Front
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Double Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Beach and pool games

Mini club

mini club

Age range: 4 to 11

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12

Type Amenities
Lobby bar Bar, Lobby bar
Beach bar Bar, Beach bar
Snack bar Bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Albatros Buffet International Breakfast, Dinner, Lunch
Ls Claraboya À la carte International Breakfast, Dinner, Lunch
México Lindo À la carte Mexican Dinner
Don Quijote À la carte International Dinner
24 Hours Snack Bar Snack bar International Snacks

  • Rooms: 358

  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)

Blvd Kukulcan Km 4.5
Quintana Roo
Cancun, Mexico
01 998 849 7100
21 km from CUN

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited domestic drinks

Pools

  • Outdoor pools: 1

Water sports

  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site ($)

Other activities

  • Arts and crafts: on site
  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Umbrellas
  • Lounge chairs
  • Towel service

  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Car rental available ($)
  • Moped rental available ($)

Location

Address
Blvd Kukulcan Km 4.5, Quintana Roo, Cancun, Mexico
21 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Poor Experience

Tourist703016 on Jan 30, 2023

The process was absolutely horrible and really made our first day in Cancun a bad one. We were moved to THREE different rooms. The first because we had booked two queen beds and were given a king size bed, then the second room we moved to the A/C was NOT working and after several calls to the front desk someone came up and checked it and realized there was no cold air coming out. We did not get moved until almost 2am and when we asked for assistance to move the front door man refused to allow us to use a bag cart to move our belongings. We had two friends with us from another hotel and they were forced to sit on the curb outside the hotel from helping us because they did not have bracelets on. We finally were moved to a new room and settled by 3am. Then on the day of check out we showed up 5min after checkout and the front desk team tried to charge us $50USD because of the 5min when we were given no warnings at all of this. If this was talked about upon check in we would have showed up early instead of walking through the shops on the way to check out. We had to argue and explain ourselves over 30min before someone else stepped in and took care of us.

TripAdvisor users rated this property 4 out of 5

Could be so much better

781debid on Jan 30, 2023

Improvements needed to the Hotel which is a little tried in a number of places. Food quality needs be greatly improved. More focus on Quality rather than quantity . The possibility of some great is here if only the management could see it !

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