Dreams Sands Cancun Resort & Spa
Cancun 4.0
Overview
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams® Sands Cancun Resort & Spa! Experience all the great inclusions at this beach-front resort – where there's something fun for every age. Dreams Sands Cancun is walking distance from great shopping, restaurants and bars, and a short 5 minutes away from downtown Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
414
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV

- 1 king bed
- Partial ocean view
- No more than 3 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV

- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV

- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV

- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club Privileges
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Concierge service
- Access to private lounge
- Upgraded mini-bar service
- Pillow menu
- Upgraded luxury bath amenities
- Daily continental breakfast and afternoon hot and cold hors d’oeuvres in private lounge
- Exquisite desserts and fine liquors in private lounge
- Complimentary Internet access in suite
- Complimentary computer access in private lounge

- 2 double beds, or 1 king bed
- Partial ocean view
- No more than 4 guests in the room
- 2 double beds, or 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV

- 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV









Amenities
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
- Arts and crafts
- Climbing wall
Explorer's club
Fully supervised children's program
- Children ages: 3 to 12
Type | Amenities | |
---|---|---|
Manatees | Bar, Swim-up bar | |
Desires | Bar, Sports bar | Live music |
Barracuda | Bar, Beach bar | |
Rendezvous | Bar, Music lounge | Live music |
Check-out time: 12 p.m.
Wi-Fi
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
World Cafe | Buffet | International | Breakfast, Dinner, Lunch | |
Portofino | À la carte | Italian | Dinner | Dress code |
Himitsu | À la carte | Asian | Dinner | Dress code |
El Patio | À la carte | Mexican | Dinner | Dress code |
Olio | À la carte | Mediterranean | Lunch | Dress code |
Coco Cafe | Café | Coffee and Pastries | Snacks | |
Barefoot Grill | Snack bar | Grill/steak house | Lunch, Snacks | |
Gaucho Grill | À la carte | Grill/steak house | Dinner | Dress code |
- Rooms: 414
- Fitness centre: on site
- Spa: on site ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Infinity pools: 1
- Jetted pools: 1
- Outdoor pools: 2
Water sports
- Non-motorized watersports: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Spanish Lessons
- Bingo
- Stage shows
- Big screen Movies on the beach
- Beach and pool Volleyball
- Caribbean dance lessons
- Kayaks
- Catamarans
- 24 hour front desk
- Business centre
- Concierge
- Currency exchange
- Giftshop available ($)
- Medical services available ($)
- Parking
- Tour desk
- Wedding facilities available ($)
- Car rental available ($)


Beach

Sailing

Ocean Trampoline

Main Pool

Infinity Pool

Preferred Club Lounge

Desire's Bar

Sushi & Ceviche Bar

Waves & Sands

Bordeaux

Olio

Wine Cellar

El Patio

Coco Café

World Café Restaurant

Spa

Spa Room
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.3
-
Location 4.6
-
Rooms 3.9
-
Service 4.5
-
Value 4.0
Anniversary trip
Isaac H on Jun 07, 2025
The trip was the greatest! There's so many of the staff that make the experience over the top. Fernando- preferred Magaly - preferred beach service Angel - preferred chairs Gerson - preferred beach service Federico - set up Mexican dinner and tequila Fernando - bar manager Alberto - set up wedding renewal dinner on beach Piero - preferred beach service Gustavo - preferred chairs All of these and more made the trip!! We had the crazy spacious beautiful honeymoon suite, magical dinner on the beach, special drinks and food at preferred beach and pool area. Will be going back with kids next time in July!
Dreams Shattered
Loni M on Jun 07, 2025
I don't even know where to start. This was supposed to be a trip of a lifetime for myself and family. We have never been out of the US. We saved and planned for a year for this. We arrived and all was ok. We didn't get the welcome you see with the champagne. We arrived during the Mexican election which renders the weekend DRY. Wish we had known that. Anyway. Once in our rooms (Preferred Balcony with ocean view) that's where it started to fall apart. This hotel is old. Built in 2009, it's falling apart. Balcony door was broken. Room smelled like mold. The bathroom door was a glass swinging door with gaps at the top and bottom. Zero privacy. My daughters bathroom light leaked you as you're sitting on the toilet. Moving on to the outside, the preferred pool was small and packed full of kids so it wasn't really all that "special" not that anyone checked who was preferred or not. The main pool was quite empty, probably due to the many missing tiles that eventually cut my daughters foot pretty good. The food was good. I won't say great but it was alright. All the restaurants were annoyed when we came in with a family of 5, like it really put them out to have to find us a table. The staff seemed mostly annoyed and none of them could speak English very well (which I guess I figured they would considering a lot of Americans travel there) I asked one bartender for something "fruity made with vodka" and he mocked me by repeating what I said and made some nasty concoction and when I asked what it was he just said "it's a surprise" and walked off. We did end up complaining to our travel agent who got into someone's ear about our issues and they upgraded our rooms (after we had maintenance come in to take apart our shower for 30 minutes because it was leaking on the room below us) and honestly, even the upgrade wasnt all that great. It had a more private bathroom door but it was also broken with no handle. Not to mention the endless phone calls about attending their time share presentation. We declined every single day. They even found us in the lounge to try and sell us on it. We talked to many families there in passing who were also very disappointed. They said they have stayed at other "Dreams" and loved them so they thought this would be the same quality. I feel so cheated out of what was supposed to be unforgettable. I hear Dreams Vista is 1000% better. Unfortunately, I think this ruined it for us. I don't think I'm interested in being disappointed like this ever again.
Vacation Offers
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Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
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