All inclusive

Villa Del Palmar Cancun Luxury Beach Resort & Spa

Cancun 5.0

Overview

This beachfront luxury Resort is located in the pristine beaches of Playa Mujeres, a 25 minute drive north of the hotel zone and 35 minutes from Cancun’s International Airport. The area is home to Playa Mujeres resort complex and Golf Club, with a course designed by Greg Norman. The complex offers amazing service, extravagant amenities and plenty of activities to keep your adventurous side entertained.

Added value

Book a minimum 3-night stay in a One Bedroom Suite category or higher and receive complimentary access to the exclusive Family Program.  Car seats, strollers, monitors and more are available upon request at the property through the Family Program.  Going above and beyond to make young vacationers feel like VIP, kids aged 12 and younger will receive child size bathrobe and slippers to use during their stay and will enjoy the variety of activities at the Kids Club activities available at the resort.

Other Fees: Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

415

Rooms

Deluxe Garden View
538 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Deluxe Garden View
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

Deluxe Ocean View
538 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Deluxe Ocean View
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

One Bedroom Ocean View
1152 square feet
  • 1 king bed
  • Ocean view
  • No more than 4 guests in the room
One Bedroom Ocean View
1152 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

Two Bedroom Garden View Suite
1689 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 6 guests in the room
Two Bedroom Garden View Suite
1689 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

Two Bedroom Ocean View
1689 square feet
  • 2 king beds
  • Ocean view
  • No more than 6 guests in the room
Two Bedroom Ocean View
1689 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

Amenities


Location

Address
Carretera a Punta Sam Km 5.2 Mza 9 Lote 3 SM-2, Zona Continental de Isla Mujeres, Cancun, Q.Roo, 77400, Mexico
32 km from CUN

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.1
  • Rooms 4.7
  • Service 4.5
  • Value 4.3
TripAdvisor users rated this property 5 out of 5

AWESOME RESORT

gogreen4u (Grand Rapids, Michigan) on Dec 23, 2025

The resort is hands down one of the best for entertainment. The entire team was amazing and truly made our stay special. Our housekeeper, Rosario, was an absolute joy. She was confident in her skills, friendly, and incredibly helpful—always doing her very best for us. The Elite Pool staff, from the servers Eric and Ruben to the rest of the team, were extremely professional, attentive, and helpful. The concierge team consistently made sure we had everything we needed. The pools were clean, warm, and well maintained. At check-in, Nubia and Alexandria went above and beyond, assisting us with everything we needed—including quickly arranging a handicap chair for me. There are plenty of restaurant options, and the food is delicious. You truly will not regret vacationing here.

TripAdvisor users rated this property 2 out of 5

SAVE YOUR VACATION!

Astral F on Dec 22, 2025

Where do I begin? Just DON’T. They constantly harass you to become a member and when you finally bite…they treat you like crap. There is a distinct class system here…and guess what? Members are the scum. I can go to their website and book an oceanfront room but at the front desk—if you’re a member they will NOT let you even pay more to see the ocean. And a big shout out to Marco at the front desk for the condescending “f u” smile. That’s the customer service. The food is MID. And you’re trapped because there’s NOTHING around. Forget finding a decent taco or any good Mexican food at this resort….in Mexico. But if you want super expensive Chinese? They got you. And please don’t forget to BRING YOUR OWN STRAW or they have plenty of METAL ones for you to buy in the gift shop because they don’t have straws on property. Imagine our surprise after ordering a round of frozen blended drinks ($15 each) only to find out we had to wait until it MELTED to physically be ABLE to drink it. My kid used a fork for her virgin pina colada. This isn’t the kind of place where staff greets you throughout your stay nor makes you feel like a valued customer. And when I’m spending thousands of dollars on a 6 night stay I expect more. Villa Del Palmar is a joke. SAVE YOUR VACATION pick some place else. There are dozens and dozens of better choices in the Cancun region.

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