Overview
This beachfront luxury Resort is located in the pristine beaches of Playa Mujeres, a 25 minute drive north of the hotel zone and 35 minutes from Cancun’s International Airport. The area is home to Playa Mujeres resort complex and Golf Club, with a course designed by Greg Norman. The complex offers amazing service, extravagant amenities and plenty of activities to keep your adventurous side entertained.
Book a minimum 3-night stay in a One Bedroom Suite category or higher and receive complimentary access to the exclusive Family Program. Car seats, strollers, monitors and more are available upon request at the property through the Family Program. Going above and beyond to make young vacationers feel like VIP, kids aged 12 and younger will receive child size bathrobe and slippers to use during their stay and will enjoy the variety of activities at the Kids Club activities available at the resort.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
415
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Kitchenette
- Microwave
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Private balcony with oversized hammock
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Kitchenette
- Microwave
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Private balcony with oversized hammock
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Dining room
- Fully equipped kitchen
- Jetted tub
- Living room
- Washer/dryer
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Private balcony with oversized hammock
- 2 king beds
- Ocean view
- No more than 6 guests in the room
- 2 king beds
- Ocean view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Dining room
- Fully equipped kitchen
- Jetted tub
- Living room
- Washer/dryer
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Private balcony with oversized hammock
- 2 king beds, and 1 murphy bed
- Oceanfront
- No more than 6 guests in the room
- 2 king beds, and 1 murphy bed
- Oceanfront
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Ceiling fan
- Dining room
- Fully equipped kitchen
- Jetted tub
- Washer/dryer
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Private balcony with oversized hammock
- 2 king beds, 2 queen beds, and 1 murphy bed
- Oceanfront
- No more than 8 guests in the room
- 2 king beds, 2 queen beds, and 1 murphy bed
- Oceanfront
- Minimum 2 adults, maximum 8 adults
- Maximum 6 children
- No more than 8 guests in the room
- Ceiling fan
- Dining room
- Fully equipped kitchen
- Jetted tub
- Living room
- Washer/dryer
- Outdoor whirlpool on terrace
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Private balcony with oversized hammock
- 1 king bed, or 2 queen beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Dining room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Private balcony with oversized hammock
Amenities
Lobby
Pool
Pool
Pool
Pool
Beach
Beach
Caprichos
Davino
La Casona
Palmita
Zama
Hiroshi
Bite Bar
Lobby Bar
Davino
Kids Club
Spa
Wedding
Aerial
Aerial
Location
Reviews
Outstanding stay except ceiling water and butler
181aleciak on Sep 16, 2023
Seventh visit to VDP, and was super excited to bring along 5 other 'newbie' couples! Service from wait staff at bars, pools, restaurants was outstanding! No problems with finding chairs at pool. Entertainment was great! We spent more to upgrade one (of our three) rooms to a 3 bed penthouse which included a butler. We've had butlers before (Rafael in 2021) and he was outstanding, so my hopes were high to have that same level of service...unfortunately, that wasn't the case. Our butler was pretty much nonexistent and did not impress. In fact we ran into Rafael several times on the resort and he provided better service even though he wasn't assigned to us. Biggest issue was our (upgraded ) penthouse room had major ceiling leaking issues...water dripping all over the kitchen island two of four night, and the real kicker was water pouring out of the entryway ceiling with at least four buckets of water on our last day. Called maintenance each time, and they did come and fix the issue, except last day. Our butler arrived to check us out, saw the downpour and said 'what did you do?' We were still waiting for maintenance at the time. Had I not asked for some refund/etc. the butler wasn't going to offer anything up for the room conditions. Even then, he only comped one of our lobster upgrades ($100). I will go back, but I will be requesting a different butler!
Hotel and staff
Dina M on Sep 16, 2023
It is an excellent hotel for families, the staff is friendly and welcoming, it is very clean and with very tasty food, various cocktails, very caring staff, especially Arad, takes care of everyone so that they feel good. Thanks for everything!
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