TripAdvisor Traveler Rating

Arrived for the last few days for Karnival and was impressed with the security around upon arrival. Greeted warmly by the front door staff who quickly arranged for our bags to be delivered to our room and assisted with parking. Used to this when paying for valet parking, but rarely when there is free parking on premises. Check in was effortless and received an upgraded view. All lobby staff were helpful and friendly and the lobby itself was quite inviting. Had an ocean view room and it was beautiful. An earring was misplaced to we had to move stuff around to find it and discovered the floors/room was exceptionally clean! Many amenities and outstanding staff make this place a winner!

This was our second trip and stay at the Renaissance Resort. The staff are all amazing! We are welcomed by Alexis (love you!) and Roland who are so sweet and helpful. Check-in was fast and easy. This resort has everything you could want and easy walking distance to restaurants, shopping, the beautiful bridge. We started everyday at the breakfast buffet which has a huge, delicious variety. Loved the made to order omelets, made to order smoothies, great yogurt parfaits. They have everything you could want. Next stop the beach and mimosas! The beach is man-made, but feels very authentic. In front of you is a huge and wide salt water infinity pool. The first time we went there, I thought it was the ocean! Calm waters and easy swimming. They also have a regular pool right beside the infinity. Beach service from the Infinity Bar is perfect. Thank you Bianca for making our beach days so relaxing and we remembered you from last year. Everyone who works there are so friendly and accommodating to all your refreshment and food desires. After the beach, we always headed out shopping which was all in walking distance...thru Fort Rif (owned by Mariott as well) and outside to the bridge and across to lots of shops and restaurants as well. Good restaurant choices in Fort Rif as well. Across the bridge we tried Cassandra's Roof Top (would not go back) and Iguana on the waterside left of the bridge. They had very good food, but service was on island time. Our favorite restaurant is the Gouverneur. We like the garden area, but they have a porch which faces the water. Several restaurants in Kura Hulanda village which is also walkable. We only tried Flores, but hope to try others. I also need to say how great the Five O'Clock Restaurant/Bar on property is. Best Ceviche I have EVER had! The music is also a wonderful addition. Our room was right across from there...326...bonus to sit on the deck and listen to the music. You really want an ocean front room. The rooms are not fancy, but everything you need...and QUIET... I have to also recommend TAXI ON POINT....to and from the airport and also Tours. Chardee is charming and efficient. You can book ahead on their website. Taxionpoint.com Last year, on a tour they took us to a great restaurant Fort Nassau. It was high on a hill and had a beautiful view of the harbor and very good food and service. The island is big and much exploring for us to do next time. I would not stay anywhere else!

We absolutely loved this resort! We spent 12 days and it was very relaxing. Pros: *The location is perfect. Right by the Rif Fort which has lots of restaurants and shops and walkable to the downtown which has the floating bridge and more shops and restaurants. *The staff was very friendly and helpful! Shout out to Alexis on the door, Riangelo on the front desk, Jewelle, the hostess at the restaurant, Isabelle, our omelette lady, and last but not least, Chantel, our server every morning at breakfast! *We had an issue at the Five O’clock restaurant and Herbert and Lauren were wonderful fixing it and are truly professionals at their positions! *The resort is very clean and the pool and beach area were always clean and tidy. Service was very good. *We loved the man made beach and view of the ocean with the constant cruise ships coming and going. *The breakfast buffet was awesome and if you’re Bonvoy platinum it’s free. We would eat late and then skip lunch. *Lots of palapas on the beach for shade. Just get there early. Negatives: *Ask for foam pillows. Our originals were not good. *The layout was confusing because you had to go the 2nd floor to get to the pool and beach. *Food prices were very high but the whole island is. *Ask for the 3rd or 4th floor. Floors 1 & 2 views are not as good.

My wife and I wanted to experience something new and have a 5 Star vacation. Curaçao is not the place for a 5 Star experience. Food was worse than Cuba at its best. We opted for the All Inclusive Plan and that was a huge mistake. Buffet restaurant and a beach bar was all the hotel had included and the food at both was Denny’s on a bad day. So we said, okay let’s explore and eat at the best restaurants on the Island. We rented a car and drive to the 3 recommended beaches and went to the 4 recommended restaurants for lunches and dinners. Average lunch and I mean frozen burger stuff and a couple of beers and wine for my wife was 170 US. Average dinner with drinks was 300 US. Beaches were packed in and by the time you rent a chair and get a drink and sandwich, that’s another 100US. Hotel is a Convention facility so on our floor we had to pass the masses just to get out to the man made beach. Not a vacation feeling. I did like the drinks at the beach bar, the room was clean and watching the 2 New Cruise ships arrive every night was cool. This was a 9,000 travel mistake that I hope this review stops couples looking for adventure in their tracks. Very windy Island and the Dutch and South American Wealthy tourists are rude and stone faced. Disappointing!!!

Beware… this is what they consider an “ocean view”. I noticed several people checking in today so I went back to the woman at the front desk to request a change. She acknowledged that there were people checking into ocean view rooms today and there would be tomorrow as well but she said they wouldn’t move me. When I asked “so you’re refusing to move me?” She eagerly replied “YES”. This is costing more than $4K for my time here and it’s just an ok facility. Really?!?!