TripAdvisor Traveler Rating

We've stayed at the property many times and we always find it convenient for us especially because we travel with a big group. Having the kitchen area available during your stay is a HUGE help & I would recommend.

First time traveler to Hawaii but avid worldwide traveler (22 countries). Don't expect a lot from lodging in Hawaii as the infrastructure is outdated and years beyond renovation periods. Initially, Waikiki Banyan left me a little surprised as the room needed some work and wasn't very clean at all. Took a rag, wiped the coffee table and the towel was black. Found several hairs around the room including the bathtub. Furniture also outdated. Bed and linens were old. The stove worked well, and other appliances were good. Pots, pans, and utensils were adequate. One Teflon pan was severely scratched, though. We spent 7 nights here and by the end of the trip I got used to the room and ended up liking it. The other positives are that the room and kitchen were spacious, and the balcony was a big plus. I think this hotel is kind of standard in Hawaii unless you want to spend the big bucks. I have seen the nice rooms in the Hilton and Marriot, they are NOT worth the money. They are just ok, just newer and cleaner but way overpriced. US hotels have a low standard, so you have to get used to it. If you stay, bring some sandals for wearing in the room and perhaps spend a couple hours cleaning and then you will feel better. Maybe bring a sheet to put over the couch. Customer service was very good, and the location is 5 stars! For context, I work in building maintenance, own two Airbnbs I clean myself, and work in customer service.

1-rooms and hallways need refurbishment 2-air conditioning loud and not efficient cooling-wise 3-bed isn't firm 4-on-going various major maintenance (over a year) 5-blackout curtain rod came off 6-shower gel fell off the wall 7-living room couch needs deep cleaning and all 3 seating cushions (see photos) were torn and ripped 8-separate parking lot management firm almost doubled the daily rate; pricey to park a rental car

My husband and I stayed here for 9 nights in March 2025. We booked a Mountain View room, but ended up getting an ocean view. The check in process was easy and the staff were all vey friendly. We had a one bedroom room with a full kitchen and the kitchen had everything we needed. Everything was a little out dated, but clean. It was nice having a full kitchen so we didn't have to eat every mean out. House keeping came every 3 days; however if we needed clean towels or extra coffee, we just had to call and they would bring it up for us. The beds were comfy and we felt that this place was good value for the money. We loved being able to use the pool and hot tub, which were nice and the area was clean. This hotel is walking distance from a few beaches and there is a ton of restaurants within walking distance. We were able to walk most places and the location was great. We knew this going in, but this hotel has very high resort and parking fees. Be aware of this when booking. We also hated the elevators as they were always packed and very slow. Overall we enjoyed our stay and stay here again.

10/10 for a friends trip! I came here with three of my friends for a budget-friendly getaway, and it honestly worked out perfectly. We were able to fit four adults comfortably in the room, which made it a great value. While daily housekeeping wasn’t included, they did have a quick and easy service where you could request fresh towels, toilet paper, and even beach towels — and they always showed up within 10–15 minutes, which we really appreciated. The location was also a huge plus — everything we needed was within walking distance, so we barely had to use our car. For the price and convenience, I’d definitely recommend it for a fun trip with friends!