TripAdvisor Traveler Rating

The resort is very nice. The unit was fine except I was surprised that the studio was a murphy bed. We almost always get studios because we are not in the room much. The front desk was very nice but not very helpful since, apparently, the unit was owned and managed by an outside company. May have been owned by an individual and managed by the outside company (Vacations internationale). The unit had not shampoo or conditioner and we were told we had to buy our own. The unit had one day of coffee for a seven day stay and, again, we had to buy our own. Vacations Internatonale was responsive to our phone call and provided coffee for $1 a day. I realize this in somewhat minor but I have never heard of a major resort not providing shampoo, conditioner, or coffee. There was no laundry detergent either although there was a washer/dryer unit in the room. On the flip side, the resort was very nice and the room was well provided with appliances. I would probably stay there again but these minor problems were an inconvenience.

I just made a reservation for October at the property for two weeks and I am second guessing my decision. We stayed there last October for two weeks and I loved the property but did observe rude behavior by the front desk staff. Today I was given a rate and was trying to understand the significant increase in price per night and was told by the woman on the line to take it or leave it. Wow just wow. If you decide to stay here, I guess this is the kind of treatment you can expect. I have worked in meeting planning and with properties booking hotels and events for years and never have been told to take it or leave it. Very disappointing.

Beautiful property! 2 pools, bbqs at pool areas, easy walking to other near properties, ABC store right behind. , Our room was perfect!!! Ocean view, listening to waves all night… soothing, calm. Would book here again if we go back in the future.

We love staying at the Aston Papakea and is our second time. It's nice and laid back, not very busy with crowds. Any issues with condos are remedied quickly by Aston. The condos have everything we need including barbecues by the pool. The pool and hot tub are very nice. Love sitting by the sea wall at sunrise and sunset, so relaxing listening to the waves crashing. Lots of whale sightings this time of year in January. Walking distance to grocery store and the Maui food truck park. Great food there! Close to other restaurants, cafe's and gift shops and the ABC Store.

The complex, location, and staff are great. It is recommended you check the condition of the assigned unit before unpacking. Not all are the same. Some have been upgraded while others are like a 1970s movie set. The pool facilities are nice. The building is easy walking distance to all kinds of restaurants, coffee shops, grocery stores, and the beach boardwalk.